EVA Air

LHR-BKK return in Premium Laurel Business Class. Check-in very quick and efficient and the American Business Lounge in LHR is very good. Polite friendly and attentive cabin crew on both flights and food was good for airline facilities. Cabin spacious and quiet film choice quite good. The only downside are the seats as others have commented. The tilt is good but not flat and although we both got some sleep not as much as we'd liked. If you get extra pillows/duvets you can build up the footrest to almost level. The Eva Air lounge in Bangkok doesn't open until 10 am - but is very good with great range of snacks and hot food.

LHR-BKK return. Check-in online and easy bag drop at LHR. Cabin crew polite and efficient. Food of average quality with 2 choices of main meal. No alcoholic beverages offered but supplied on request. Seating fairly good for economy class. Return crew again polite and efficient. Food on this leg very disappointing. AVOD choices limited on both legs. EVA offer excellent value for money and would use again if the price was right.

LHR-BKK return in Premium Laurel. Checked in at LHR with American Airlines staff and made use of the AA lounge - food selection poor however plenty of free drink and comfortable enough. The flight was good seat comfortable and spacious and managed to sleep in the angled flat position. The food was good and I had pre ordered using their website. Cabin crew friendly aircraft and toilet clean. Fast track pass issued before landing for BKK. On return leg used EVA lounge at BKK small lounge with basic food selection but comfortable. Return was a daytime flight I stayed awake and they were more than happy to bring drinks when called. Movie selection was good.

LHR-BKK. For what you pay it is excellent. Great leg room good IFE clean modern aircraft. Only gripes would be less than attentive cabin crew and they insist on having the shutters closed on a 12 hour day flight.

The 4th time we have flown LHR-BKK with EVA and this time we upgraded to premium laurel. LHR American Airlines lounge okay. Cabin staff great and spoke good English. Food and drinks of good quality. You really are spoilt compared to our good experiences in Elite. They even call you by your name. Much has been made of the angled flat bed seating but slept for 5 hours outbound. An idea is not to put the seat flat but use all the electric adjustments to get comfy. I believe the EVA product is outstanding value for money. Priority immigration and security documents are issued to premium laurel passengers. Even bags are priority. Check in at BKK for return was excellent and the EVA lounge at the airport was good - small but with excellent refreshments and staff. You can order your meals online before you go - had congee on both sectors great stuff.

LHR-BKK return. Excellent on-time service both ways with attentive cabin crew. Food could have been better but plenty of soft drinks offered. Beer was available - you only had to ask. Seating was comfortable and inflight entertainment could not have been better.

LHR-BKK return. Although EVA AIR Premium do give you lots more legroom the rest of the flights were poor. This airline does not appear to want to give you any alcoholic drinks. All they do is offer you water and juice. The cabin crew are ok but nothing special. The food was awful and worse still plastic cutlery kid size. On flight BKK-LHR (a day flight) the afternoon meal was a breakfast. Flight crew welcomed us onboard when on the final approach on both flights. You do get a better seat but that is all.

Fantastic non-stop flight to BKK from LHR. Third time I have used EVA and have never had a bad experience. The film selection was good and the other entertainment such as music and games were good too. Seats in Economy were comfy and I will definitely be flying them again.

BNE-LHR return Premium Laurel Class. We chose EVA on the basis of ticket pricing and were not disappointed. Whilst we found the website less than helpful we did find dealing through a travel agent was the way to go. You must accept that the trip will take a little longer however the planes are modern and the seating arrangement the same as the more expensive airlines. In Premium Laurel Class the seats whilst a little hard are good and leg room ample. We found that by placing a pillow at the small of the back we got good a good sleeping position which allowed 10 hrs of good rest over each of the forward and return trips. Food was very good and drinks readily available. The best part is the attention that is afforded by the cabin staff who are most attentive and contributed to a very comfortable experience.

LHR-BKK return. Plane was brand new 777-300ER on-time both ways. Cabin crew great tasty food. Good value for money considering the service we received.