EVA Air

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 641 reviews
8/10
5 star Skytrax Rating
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7/10

EVA Air customer review

(United Kingdom)

LHR-BKK return. Check-in fast and efficient both ways. Bangkok airport was clean fast and effective. I found seats had plenty of legroom in economy but you are advised to check online that you are not sitting in a seat with the inflight entertainment boxes underneath. Staff were reasonable but elusive at times. The food was above average and good for airline standard. My only complaints are freezing cold cabin on the Boeing 747-300-ER and poor inflight entertainment system which was the same on both routes and had limited choices.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

EVA Air customer review

(United States)

Los Angeles to Taipei. I was impressed with the service and leg room. The flight attendance made rounds frequently to offer water and juice and sometimes snacks. There was plenty of leg room very comfortable for me at 5' 9". I chose EVA because it was the best rate at the time.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

EVA Air customer review

(Australia)

BNE-TPE on A332. Flight was punctual. The crew friendly and run regular water runs between two meals. The meals were delicious and the Asian options taste authentically Taiwanese. PTV was not touch screen and the remote was a bit difficult to use. The selection for movies and TV shows was somehow petty. Overall it was a good flight and I would fly with EVA again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
6/10

EVA Air customer review

(United Kingdom)

LHR-BKK return. Outbound sat in 43C which had a large IFE box located on the floor under the seat in front dramatically reducing legroom. IFE offerings were limited and unimaginative. EVA no longer do the pre-dinner drinks run it's wine or beer with your meal and that's it.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
9/10

EVA Air customer review

(Iceland)

London-Bangkok return. Check-in London and Bangkok welcoming flights on time and service onboard excellent except on the return leg it was cold in the cabin. We complained a number of times and staff said they had troubles controlling the temperature. Would fly with them again if they still offer reasonable price.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

EVA Air customer review

(United Kingdom)

Flew to Bangkok en route to Siem Reap from London. In the main we thought this was a good flight with helpful crew and fairly good food. The IFE was not very good at all and needs updating to compete with the best airlines. The boarding at Heathrow was a bit chaotic though but check-in was quick and efficient.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

EVA Air customer review

(United Kingdom)

LHR-BKK return. Food average a bit hit and miss. Wine selection poor. Positives - Flight attendants very efficient. Angled flat seat actually very comfortable in upright or relax mode. Modern clean Boeing 777's used on the sector. Relatively good value for money at £1520 return. Lounges average AA lounge LHR EVA Lounge BKK (decent selection of snacks at BKK).
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

EVA Air customer review

(United Kingdom)

Flew to Bangkok return. Excellent and helpful cabin staff. Very comfortable in Business Class with a good selection of films/music. We were very well looked after. The only let down was terminal 3 at Heathrow!
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

EVA Air customer review

(United Kingdom)

Although the trip was very long the staff and food was good my one bone of contention was how hard the seats were - they were so uncomfortable they made the flight from Taipei to London an endurance test rather than part of an enjoyable holiday experience.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
8/10

EVA Air customer review

(United Kingdom)

LHR to BKK. Have flown EVA many times and have watched prices creep up but still good value for direct flights. Have always flown premium economy and business and would say premium economy is worth the extra. Last time I checked in at LHR business class desk was open early and they were happy to check me onto the flight even though I was booked in premium economy. The food is the same as economy but it's not bad and was happily served alcohol when I asked for it.
Seat TypePremium Economy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes