I have travelled EVA many times usually Premium Economy occasionally in Business and in general seats are comfy food is decent and staff is very pleasant. My complaint is about the website which is one of the worst I have ever encountered and far and away the worst airline website I have ever used. Maybe the Chinese language site works better? The English site is horrible. It took me hours to figure out and book flights. Then I couldn't select seats so I called the 800 number and was told that aisle seats were requested for me. Today 3 days before flight I got an e-mail inviting me to select seats on the website. Trying to log in using confirmation # and name (exactly as on ticket) and they couldn't find my name. Logging in with frequent flyer number and password and the system is down please try later. Please EVA upgrade the website!