EVA Air

Great flights, Brisbane to Amsterdam via Taipei, and I was surprised at just how good they were. Crew were some of the best I've encountered, friendly helpful and efficient. Seats in premium economy offered plenty of space and were comfortable enough for the long flight, managed a few hours sleep. Food was also decent for airline meals! I wouldn't hestitate to recommend EVA Air to others, they definitely give established 5 Star carriers such as Cathay and Singapore a run for their money.

I travelled Seattle to Bangkok via Taipei, and EVA Air is one of the best airlines I have flown. The food was very good, the seats comfortable and the flights on time with good connections. The cabin crew were very friendly, that is necessary for these long fights.

San Francisco to Ho chi Minh City via Taipei on EVA Air. The price is good, cheaper than another airline on the same route. Ground Services are good, friendly, helpful. Seat's comfortable for me. Food and beverage are good. Cabin staff services are good, friendly and helpful. You can relax with many movies, music, on flight entertainment system. I recommend.

My EVA Air flight left a few minutes early from Vancouver. The airplane was clean and attendants very smart and professional. Staff were pleasant and friendly. The food was nicely presented an a choice of western or Taiwanese food. I don't drink alcohol but the wine list looked nice. IFE with a large selection of current western films and classics. The seat on the Boeing 747 does not lay flat, but is comfortable and I was able to sleep 10 hours. I highly recommend EVA as it is less expensive than the competition.

Together with many others, we got caught up in the delays caused by Typhoon Soudelor. To their credit, EVA air staff at both SeaTac International and Taoyuan Inernational Airports handled the situation in a calm, organised and polite way. Taoyuan was a bit more chaotic, due to the many flights having to be rescheduled, and the transporting of all the passengers to various hotels. Hats off to EVA for the professional handling of this situation.

First leg from SIN the flight was overbooked. The plus side for that was that meant I would be bumped up to J. Food was good and the seat was a lie flat. The only down side was the IFE. the selection wasn't very good and was sluggish to operate. From TPE to JFK, the flight was full but I stayed in Y+. The seat was very well padded and the IFE was more responsive. The legroom was great, though I didn't need a footrest. Also, The food could have been better.

I flew round trip from New York to Manila via Taipei with my wife and 1 year-old son. EVA Air is one of the better trans-continental airlines to Asia. I think the service was better than I expected and seats in the economy class were comfortable. The media (movie and music) selection was fairly decent with new releases as well as classics. Although I wished they had more new releases to choose from. The food served included western and Chinese meals. So I had choices of what I wanted to eat on each leg of the trip. Every seat had a usb port which came in real handy to charge my iPhone. Since we had a 1 year-old toddler, we requested a bassinet at check-in, they had no problem finding one for us. Also, my wife and I bought our tickets separately, the EVA Air representative at the counter made sure to put my wife and I together. The ground crew were nice, they made sure the baby stroller was wrapped in a bag prior to boarding the flight. All in all, I was happy with the performance of this airline.

I hold Sky Team and Star Alliance gold cards. According to my little research, EVA is the least upgrading airline I have taken. During my 90 flights I took with EVA during past 3 years I was upgraded once. I don’t see the reason of being loyal with EVA, as its loyalty program doesn’t work.

Our flight with EVA Air was very good. The flight to Bangkok was long and the service was good. The staff were helpful, the service good and the food was better than we expected. On our return flight from Bangkok, I had injured my leg the day before. The staff at check in were so helpful, making sure I had a wheelchair right up to boarding. On the flight, they made sure I was ok, the food, drinks and in flight entertaintment had a great selection. I would fly with EVA Air.

Very good flight in Royal Laurel Class, EVA Air's Business Class product, with a herringbone 1-2-1 setup from Amsterdam to Bangkok. The excellent service started with the superb app and website, which you can use to check-in, add your ticket to the Passbook app, select your seat and meal from a large range of options and keep updated about flight changes. The gate changed, but the flight was on time. I was greeted by a friendly and professional cabin crew who provided sufficient and tasty food and beverages as well as hot towels, ear plugs, pyjamas and a nice EVA Air amenity kit from Rimowa and kept the cabin spot clean. The seat was comfortable with enough leg room and turned into a fully flat bed, it was also large enough to fit my long legs. I had a hard time sleeping because of some turbulence, but the artificial sky helped me get some good rest either way. The only thing that lacked on this flight was a WiFi connection that EVA Air has on some of their 777-300ERs but the Star Gallery, with a large selection of recent Western and Asian films and music, kept me entertained throughout the whole flight.