✅ Verified Review
| Chicago ORD to Taipei. My flight to on EVA Air started off well. The staff at check-in were welcoming and helpful. After I went through TSA I realized I had left my cell phone at the counter, and I frantically ran back to the check-in counter and the check-in staff held it for me. I believe ORD to TPE is a new route and the EVA gate staff still has a few things to work out, boarding was a bit chaotic, even though they called by zones, several people pushed past those of us lined up by zone. On the plane, it was a mostly good 15 hour trip. I believe EVA has improved its catering because both my meal choices were terrific — the chicken with rice dinner was delicious and the morning breakfast scrambled eggs and bacon was amazing — it seems to be tough for any airline to do eggs well, but EVA got it right. A plus is that we were served with silverware and that elevated the experience. Unfortunately, throughout the 15 hours the cabin was just too warm. I asked the passenger seated at the aisle near me if he felt warm and he agreed it was hot (and he was wearing shorts). I asked the FA if she was able to lower the temperature a bit, and 20 minutes later, it was not as warm, but the temperature in the cabin never approached comfortable and I could not sleep during the flight. The odd part is I walked back through the Economy section a few times during the flight to stretch my legs and those cabins were so much cooler and almost everyone was asleep. The FA for my section seemed a bit distracted and forgot to bring my drink order even after the person next to me was served drink orders twice. Overall, I feel like this flight experience with the chaotic boarding, and the inconsistent service onboard fell just short of EVA’s usual high standards.