✅ Trip Verified
| Budapest to Mauritius via Munich. I booked a return ticket from Budapest to Mauritius. Both of way needed transfer once. The way I went there and the first flight when I return were totally normal. you know in such long flight you could have some basic entertainment and food. This flight is the only one that you need to pay every single thing extra! For example, the earphone. I didn't start my movie at the beginning but I felt it's odd when the crew was selling this. They gave you access to a movie without earphones. Moreover, when cabin crew started to serve the food, they ignored me, I thought she may did not see me. So I asked one staff in the end, and she said the ticket I booked is just seat without service. I said how come I book a seat to spend 12h without food. She said I could buy it with cash, but Euro only. I just have dollar left but they did not accept it so I left with empty handed and during these 12h I have nothing to eat. What's more ironic, when I decided to start a movie to transfer my attention, I noticed even I have no right watch anything, they request me to pay again! I was extremely angry. I started to worry about my luggage if they transfer it or not. because in that situation I didn't book any service except a seat. I landed, all the info I received, there is single word mentioned that I don't have extra service. Last but not least, this young team's attitude and service is horrible. I strongly felt that they don't care the non-German speaking guest. Everytime when they come to me, they will tell me I need to pay to get what I need. The lady who distribute food, she just skipped me, I was trying to ask her, and she pretended as if I am a troublemaker or food beggar! Another lady who told me I didn't book food, she knew my situation and I couldn't purchase even I have money, until the end she never came back to me with anything solution? The worst flight ever.