✅ Trip Verified
| Bahrain to Dublin via Abu Dhabi. Arrived at Bahrain check In due to a taxi confrontation at 16.30 for a 17.20 departure to be met at business class check in by a yawning woman swirling in her chair saying flight closed. To which I replied actually business class is 45 mins before departure, I was dutifully informed I was wrong. What would I know only being a gold member and flying them 10 years. Asked to speak to the Etihad manager, told he was busy Demanded she call him, she then did and said closed. Told to go to Economy desk manager, hauled three suitcases about another 5-6 minutes to have the manager play with his phone and say call the call centre - 16.41 flight closed. Call Centre agent very hospitable asks to speak to handling agent. Then told you can fly as you've already checked in but the bags cant, but can go on the next flight. Asked can they follow on, told no by handling agent - no communication. Long story short CC agent stated as you have already checked in tell him to place the baggage on the next flight. He refused, Then told I am a non show so ticket cancelled Called the CC 4 times, told they would call me back finally one lady took control and I was asked to pay to change the flight to a flight at 04.30 am. So in the airport for 12 hours. The cc agent reverted that the Etihad manager in Bah who never answered his phone once, stated that I was in the airport at 16.50 , basically calling me a liar. It is now 21.20 , No flght confirmed , sitting in the airport now 4 hours, no update, no flight. I will never set foot on them again, worst experience in travel in 20 years. Liars, incompetence and most unprofessional organisation in a long time. My loyalty is done, shame on you.