✅ Verified Review
| Dublin to Abu Dhabi. I have flown this airline a number of times in the past, but I will do everything in my power to avoid doing do in future. This airline has been cutting corners for a while now, despite the contention that it is a five star airline. This is a long distance budget airline. It cuts costs by, for example, in Dublin, sharing the budget terminal with Ryanair. Recently, like other budget airlines, it has been enforcing carry on baggage rules - 7kg for a carry on bag, 5kg for a second bag. They will force you to juggle weight around your various hold/ carry-on luggage until you meet the required standards. They quote "safety restrictions' despite the fact that even other 'budget' airlines allow a carry-on limit of 10kg. They won't listen to reason if you point out that the plane will carry all the combined weight of one's luggage in any case. They will insist that you go to the end of the queue to carry out this farce. And finally, if you have anything fragile, they won't, of course, allow you to carry it in the cabin, but will force you to put it in the hold. They broke my guitar in this way. They even forced me to sign a waiver, stating that I was not entitled to any compensation if it should get damaged on route. When I refused to sign the waiver, they said they wouldn't take it. The result, of course, was a cracked and unplayable guitar. Thanks Etihad, thanks for breaking my guitar! If this isn't enough, the old terminal in Abu Dhabi is an outdated, confused mess, with constant queues for malodorous, inadequate toilets, and smoking rooms that resemble old telephone boxes. I will do everything in my power to use their competitors for that route, Qatar Airways, Emirates or Turkish Airlines and urge others to do the same.