✅ Verified Review
|Brisbane to Berlin via Abu Dhabi. The flight from Brisbane to Abu Dhabi with Etihad on a Boeing 787, about 13h flight. Very slow ground staff, might not be fault of Etihad but rather BNE airport, average friendliness, no issues with check-in though. Flight crew extremely bored upon boarding, no welcome, etc. I am of average size (1.75m - 75kg) and usually do not complain, but the size of the seating space is a joke for a 13h flight. I did the similar distance from Brisbane to Doha or Dubai, but never felt that locked into a seat. The seat rows are that narrow, that you can't appreciate the decent screen as it is too big for the distance you have. So watching movies is not really enjoyable. Reclining and sleeping is not really doable. Food quality is definitely not more than average and quantity is not enough. IFE with a big and good screen, average selection of movies. Wifi OK. Crew were bored and not particularly helpful, poured beer over my pants and instead of saying sorry I was explained why it happened. Toilet cleanliness for the amount of passengers quite good. Safety very good. Abu Dhabi to Berlin operated by AirBerlin on an A330, about 6h flight. Seating with more space than on the 13hr flight with Etihad and quite comfortable. Food was more and at least the same quality than on the 13h flight with Etihad. A bottle of water handed out right at the beginning, that should also be standard on a flight >10h! IFE was average, not much options, Wifi OK. Toilet cleanliness for the amount of passengers quite good. Safety very good. Overall never been that negatively surprised by such a low standard, especially of a carrier like Etihad. It clearly shows that all effort is spent on Business and First class. Ticket price was quite competitive though. Definitely do not recommend Etihad on this flight in Economy but recommend AirBerlin for this flight in Economy.