✅ Verified Review
| Dar es Salaam to Kuala Lumpur via Addis Ababa / Bangkok. I mostly fly with a bicycle (think of Pippi Longstocking). At Ethiopian Airlines you can't add special baggage online to your flight, even not attach a notice. But sports equipment is on their baggage scedule and a good fare for bicycles is given (100 USD for intercontinental flights). I went and booked from Tanzania (online), they have no call-center there, even Ethiopian is operating much from Dar es Salaam. An email to the airport office was not answered in 9 days. I called up to 8 telephone numbers before I reached somebody, who was kind, but don't understood what he should do with 'bicycle', while I wanted to go by aircraft. The clerk absolutely not knowed, how to book special baggege to a flight and what sports equipment should be. I should call the city office, where nobody answered the phone. The nearest callcenter in Addis Ababa not worked technically in Tanzania. So after 5 days with no success to get the bicycle on my flight, I visited the Ethiopian Dar es Salaam city office, where a very kind women tried to understand what I want, but after all not find any way to get the special baggage booked. After 1 day she wrote me a nice email, I should call the airport office, where another kind woman told me, she can't do anything, but I should simply bring the bicycle packed to check-in. They will take it in any case. At the check-in I was told, the packed bicycle is very welcome and will cost 250 USD. I referenced the website price of 100 USD, and the ground manager told me the bicycle are welcome, the cost is 200 USD, payable only cash. I was short in funds and so I had to organize Tanzanian Shilling from ATM. The only properly working international ATM at Julius-Nyerere-Airport was defect, so while check-in runs, I jumped with a taxi to the closest bank. The ground handling manager then took 500.000 Tanzanian Shilling, which are 223 USD (Mai 2017). The baggage (all within the limits) was proceeded and a view minutes later I got a receipt upon 200 USD received for excess baggage with many thanks. This is typical african and I found deals like that many times on my half year visit of north and east africa. The new old spirit. It is still less expensive as the excess baggage rates for bicycles at other carriers, but not the 100 $, which were wide spread for sports baggage intercontinental. On the other hand the flight was nice. I can't complain either the crew nor the aircrafts. The girls were nice and smiley and the jets clean, comfortable and fully functional, while in Africa on the ground nearly everything is dirty and disfunctional. For me, the crowd is also a part of flight quality. People, who complain the 'uneatable' meals on board never have been eating in Ethiopia. Compared with the food of simple people or what is served even in better restaurants, the onboard meals were luxury. They serve also Ethiopian beer which is very tasty. A bit disorganized Bole Airport (Addis). But in total it worked, many seats and loungers, fairly clean restrooms, shops with enough merchandise. No comparison to outside the airport. If you choose Ethiopian, you choose Africa.