✅ Trip Verified
| London to Zanzibar via Addis Ababa. My wife and I have travelled from UK to Zanzibar, typically once a year since 2001 and have just made our 17th such round trip, and for a second time with Ethiopian Airlines through Addis Abba. The service we received on all four legs was excellent with new A350 aircraft on all but ADD - ZNZ which was a Boeing 787-8, that although it was beginning to look a little tired in places, was nevertheless a great aircraft to fly on. However the A350 is even better and noticably quieter especially when climbing after takeoff. Our four flights took off on time and arrived either on time or early. The standard service in Economy was both efficient and courteous, and could put other better known airlines covering the same destination via the Middle East that we have used, to shame. The food and beverage offer was better than one often finds on long haul economy and was served with charm by attentive cabin crews that clearly they wanted to be of service. As one might expect on the such a modern fleet of aircraft, the touch-screen in-flight entertainment worked well, was intuitive to use, and offered an excellent range of films and audio. Ingeniously, some days before departure Ethiopian Airlines invited on line bids to upgrade to "Cloud 9" business class on each leg, and we made an "offer" for the upgrade on the final ADD-LHR leg which was accepted. This gave us access to the comfortable "Cloud 9" lounge for the 5 hour layover between flights on the return which was very welcome. At some 7800ft above sea level, Addis Abba airport is in fact a very acceptable airport hub, though without the glitz and resultant high prices often found. An unusual and welcome feature are the various "quiet" areas around the terminal to while-away time between flights that have chaise-longue to stretch out full length on, as well as more conventional seats It is perhaps unusual to experience an airline's "economy" and "business" class offerings back to back on similar A350 aircraft, but we can confirm that "Cloud 9" compares very well with other long haul airlines that we have used previously. Based on our experience we would have no hesitation in recommending Ethiopian Airlines as an effective way to reach the increasingly popular holiday destination of Zanzibar from the UK and would expect to use them again for our next trip there.