Emirates

✅ Verified Review | Delhi to Sao Paulo via Dubai. From the chauffeur pick-up and drop to boarding, the experience was very smooth. The cabin was lit with mood lighting and both long haul aircraft had the StarLight, unique to Emirates, a feature I find amazing - to lie down and look at stars while you fly! Cabin crew service differed on the long hauls, inconsistency is the name of the game for cabin service in Emirates. The crew from Rio to Dubai could not do enough for you while the attendant on the Dubai to Sao Paulo leg was asking passengers to lift out the tables for dining! The seat itself is comfortable in a lie-flat position but has terribly limited storage. The IFE is fantastic. What Emirates misses is the dine-on-demand on ultra long hauls and pyjamas. The amenity kits by Bvglari and clean, well stocked washrooms were very welcome. WiFi on board was available on both long hauls. What I love on Emirates is their food but it was disappointing on the flight from Rio due to probably a lack of catering's understanding of an Asian Vegetarian Meal. The transit in Dubai gives you access to the trimmings in the Business Class Lounge along with a Moet and Chandon Bar, shower facilities, healthy cuisine etc. All in all, a very glamorous, luxurious experience and will recommend.

✅ Verified Review | Dubai to Doha. Discounted economy travel at its best. On time, great aircraft, terminal and staff great. 5 star service at a one star price. If you can, take Emirates on these short hauls. I also picked up an egate card on the way out. Too easy. Adds to the experience. Even faster.

✅ Verified Review | Manchester to Dubai. . A full business class cabin but a very pleasant and enjoyable flight from Emirates. The aircraft was new and had the latest version of ice digital widescreen with a mind boggling selection of films and TV shows. On this morning departure from Manchester we were served continental breakfast and then lunch. Food was plentiful and delicious. The guinea fowl main was particularly good. Not something often served on an plane. With 42 passengers in business the crew were kept busy but were friendly and no request was too much trouble. Washrooms were kept clean, and stocked with cologne, toothbrushes, shaving kits etc. We landed on time, immigration and baggage delivery were fast and I was in the limo within 30 minutes of landing. The only slight negative was that they ran out of one of the red wines, Cloudy Bay Pinot Noir, which was understandably popular.

✅ Verified Review | Rome to Bangkok via Dubai. A wonderful journey with Emirates. The ground staff try their best for passengers. The seat was large for economy and the space felt good. The cabin crew from Rome to Dubai was a bit grumpy but the entertainment flight was excellent and I enjoyed it.

✅ Verified Review | London Heathrow to Dubai. Had heard great things about the airline and my wife and I were looking forward to the flight/holiday. What a disappointment. The headphone jack was not working, the recline button on my seat was not working. The seat itself was not completely fixed. It kept slipping. When the food arrived, my main course looked like it had been opened and it wasn't even hot. Some passengers could not have their first choice meal. When we landed in Dubai, we had to be bussed to the terminal. The return flight was worse. Seating in the middle of the middle row (seats E/F) is definitely a mistake. The cabin staff seemed oblivious to us. They kept missing us when the drinks were being offered. (we only wanted a cup of tea!). They even forgot to ask us for their headphones and blankets at the end of the flight. There was hardly anytime between the main meal and snacks. We found one or two of the cabin staff who served us rather unprofessional. All in all, a pretty disappointing experience. The A380 is an excellent aeroplane and hats off to the pilot and his crew but I feel that the cabin staff could not handle the number of passengers it can carry. Will only use this airline if I really have too. We had a wonderful holiday in Dubai but the return flight left a bad taste in the mouth.

✅ Verified Review | New York JFK to Guangzhou via Dubai with Emirates. Where is the service heading? Does their management know? The AVML food on this route specially from JFK is horrible. Staff are becoming lazy and so talkative amongst themselves rather than focussing on the service. Water bottles are so small you have to keep asking for water and then an attitude is shown to you by the staff. I know this is a growing airline but if the growth is not controlled it will be a downfall for them soon.

✅ Verified Review | Flew Emirates from Melbourne to Auckland. Seat 23K on upper deck of the A380 rear cabin. This leg was upgraded to Business by invitation, thus I was not eligible to access the lounge, which was fine. Upon boarding, ground crew saw my Boarding Pass and allowed me to enter the waiting area, which led to early boarding, that was quite nice. The cabin was almost empty to the point I was the only seating passenger at the rear. Crew members were all overly friendly and took their turns to greet me individually by remembering my surname - I never felt so spoiled. One flight attendant even handed me an amenity kit, which was not complementary for such a short hop across the Tasman. Bar service was exceptional as well, I was invited to have a drink and talk to the crew members, who are not shy at smiling towards the passengers and being professional at the same time. Breakfast was tasty, signature sweets were particularly delicious. I consumed two bottles of drink from the mini bar, and it was replenished in-flight. WiFi was slow and hard to use. The cabin flown was not fitted with the airlines' brand new products, edges and corners have started showing some tiny wear and tear - this was the only drawback that I am able to think of. The crew members deserve the highest praise, I felt that they walked the extra mile to maintain a conversation with me, just like being with friends. I am looking forward to flying with them again sometimes in the near future.

Glasgow to Bangkok return via Dubai. Check in good in all airports. I'm Skywards Silver, so boarding is good. All flights pretty much on time but arrival in DXB and having to bus from a remote stand to the terminal is nonsense. As usual variable standards from the cabin crew - infrequent drinks runs and disorganised meal service resulting in myself and another passenger, not even being offered a meal - it's not exactly very complicated, and the flight was only half full. Emirates are well priced and reliable and I make use of the lounge in Dubai but the service in the cabin is average at best and too often pretty poor. Emirates were better a few years ago but standards have not increased as fast as their route network.

✅ Verified Review | I paid a great price for a return to Dubai from London Heathrow and the service was great. Good food, comfortable seats and excellent IFE. Both flights on schedule. Ground service on both legs equally good. No hesitation to fly with them again.

✅ Verified Review | Manchester to Dubai return on the new 2 class A380. The plane is basically a flying cattle market and it is obvious that Emirates are moving towards to a pile 'em high, sell 'em cheap service, except that it's not so cheap. The service from cabin crew was virtually non-existent apart from serving the meal and collecting headsets/blankets at the end of the flights. Call bells were left unanswered throughout both flights with passengers resorting to self service to get a drink. No drinks runs other than with the meal. Seat pitch and width has also been reduced downstairs compared to the 3 class A380 (no doubt to cram more seats in). Emirates service has noticeably deteriorated over the last 12 months. I used to sing the praises of EK, but not any more. Will be flying with Qatar Airways next time.