Egyptair

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 477 reviews
5/10
3 star Skytrax Rating
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na

Egyptair customer review

(India)

Mumbai to Istanbul via Cairo. Flight is not up to International standards. Delay of 1 or 1.5 hrs on both ends seems normal for them. Seats are highly uncomfortable with no leg space. Flight is not fit for 6 to 7 hours journey. No entertainment system. Highly disappoint and frustrated. This is my first and last experience with Egyptair.
Seat TypeEconomy Class
Seat Comfort N/A
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
no
9/10

Egyptair customer review

(Qatar)

Doha to Casablanca via Cairo in November. My experiences with Egyptair have always been pleasant. Nice crew good food and plenty of it good seating pitch. Both sectors were on modern A330. I have tried Royal Air Maroc to Casablanca and they were simply horrible. Egyptair is much better and I actually like transiting in Cairo Airport. Overall a good choice and their fares are always much cheaper than Qatar or Emirates.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Egyptair customer review

(United Kingdom)

Sep 2013 Heathrow to Cairo and then to Luxor and return. I have never had a problem with Egyptair. Always found them to be fine and very helpful. Travelled with them on many occasions to Egypt. My last flight there and back was this year. I would not hesitate to recommend them.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
1/10

Egyptair customer review

(United Kingdom)

Heathrow to Durban via Cairo and Johannesburg on 5th December 2012 on Flight 778 and 839. Return flights were 840 and 777 on 30/12/12. Stay clear of Egyptair. We had a wet carpet at our feet which froze on the flight. A steward who argued with us because he wanted us to vacate our booked seats so that the crew could sleep and overall a grotty experience!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
7/10

Egyptair customer review

(Egypt)

CAI-PEK Business Nov 7th: The flight was announced on time we boarded and stayed on board around 45 min. then they told us that there is a technical problem and we would have to change the plane! We went back to the airport staff were standing at the Jetway with cold refreshments then they escorted us again to another gate with all the security procedures again. This time they offered a Hot Meal "3 Pcs of Pizza" and a soft drink" and the boarding area became in a big mess 2 hrs later they announced boarding again - a 3 hrs delay. The Flight itself was good and comfortable food was fairly good nothing special crew were friendly and helpful. PEK-CAI Business Class Nov 21: The flight was on time the Air China business class Lounge was really a joke. Again the flight was nice and comfortable and the crew were very good.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
2/10

Egyptair customer review

(Hungary)

Traveled from Europe to Nairobi via Cairo. Basically no inflight entertainment minimal service. Food was not bad selection of drinks is very limited (and only non-alcoholic). Delays of around half an hour to an hour both ways. Schedules are terrible sleeping is uncomfortable.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
2/10

Egyptair customer review

(United Arab Emirates)

SHJ-CAI return flight. Dreadful airline. Sharjah hub airport is a mess. Ground staff is with the Cairo's one by far the rudest I have never met. There is a lounge I was supposed to get access in with my Star Alliance Gold card (as Star Alliance airlines as Egyptair currently operate flights from SHJ). Flight horrible no staff service at all and seats very cramped. Way back: same mess rude ground staff at Cairo old and tired A320 operated and nearly no staff service again with only a tiny and cold Edam sandwich served. Probably a fair airline for Africa but definitely not regarding world-wide standards. Never again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
5/10

Egyptair customer review

(Germany)

Business from FRA to JNB via CAI in February 2013. Attracted by the more than fair price and it being Star Alliance we decided to give it a go. The first leg from FRA was late by about 3 hours so that all Business passengers were hauled to the waiting plane in CAI and the doors closed immediately. Eco passengers and all of the luggage was left behind. We got the baggage only 2 days later for which the lousy baggage handling of SAA is to blame. I spent several hours on the phone trying to co-ordinate baggage delivery since we had moved on. We had the older recliner seats on the way to JNB and the flat seats on the return both of which were quite comfortable the flat seats even suited me nicely being about 6"3 in height. The food was truly awful about the worst I have ever had the return being a little better when the catering came from SAA. And of course no alcohol. Upon return I tried to claim back my phone expenses only no other costs. To sum it up: If you are just looking for a relaxed way of starting your holidays and sitting Eco is a nightmare for you give it a try but really don't expect any thrills f you are willing to spend considerably more you should choose another airline.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
na

Egyptair customer review

(United Kingdom)

A few days ago I flew MCT-IST via CAI - a big mistake. I can repeat the previous points of passengers: Very rude staff. The back of my seat was broken on CAI-IST leg and then again from CAI–MCT. Toilet when we boarded the plane from MCT-CAI was already filthy. Planes were old and worn-down. Flight delayed one hour with no apology. I could not eat the food on the outbound journey so I bought my own fruits and dry food on the inbound journey. The connection in Cairo Airport was worse not enough seats for the waiting passengers. Rude and aggressive Airport staff. My passport and ticket were checked 5 times sometimes a meter apart. Such a disappointment.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
5/10

Egyptair customer review

(United Kingdom)

Boeing 737-800. I use a crutch to aid me in walking and I was not shown where I was supposed to go. In boarding the plane there were stairs which were hard for me to use. The buses which carried passengers from the plane to the lounge can't lower down for disabled passengers. The cabin crew were not friendly at all. They were very serious. The food served was poor. I will never use this airline again. Staff saw me struggling to carry my hand language and struggling to walk with a crutch but they continued to talk amongst themselves. Flight was from Manchester to Harare and vice versa.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no