Egyptair

CAI-AUH arrived at Cairo in transit from another airline so missed out on ground side check-in but the transit desk staff were extremely helpful and kind and spoke perfect English. Used the Egyptair lounge thanks to my gold status with Star Alliance but both lounges had uncomfortable chairs no good for resting or sleeping and a small selection of inedible food (small bread rolls with a slice of sweating cheese). Boarding on time at a remote stand was orderly and ramp staff relaxed about taking a few pictures of the plane a rare four-engined wide body Airbus A340-200 which had recently been reactivated after a period of storage - the cabin had obviously had a deep clean which made it very pleasant despite being somewhat old fashioned (no PTV etc). Pushed on time and flew to Abu Dhabi in a record 2h 40m. Meal was a hot breakfast consisting of a chicken sausage slice of egg omelette bread jam water juice and tea. Service was friendly and courteous. Smooth landing on Abu Dhabi's new runway and disembarked via jetway into the old but charming T1. I have previously had very poor experiences in Egyptair premium classes - terrible lounges wildly varying hard product disinterested crew every other seat occupied by friends of the captain upgraded from economy - but in economy they are actually pretty decent and when strictly on that basis will fly them again.

ATH-BKK-ATH via CAI. Booked with Egyptair because it was the only flight available (code share with Thai airways). The ATH-CAI-ATH legs were quite good. Helpful and pleasant crew good food good planes. CAI-BKK also adequate my seat was faulty but all in all a satisfactory flight. BKK-CAI was the worst flight experience. A very old 777 it gave you the impression it would fall apart old broken dirty seats not even a foot rest no screens not even lights working to read. It is unacceptable a StarAlliance member to use such old planes in long flights. Toilets dirty crew not helpful. I had to go and find an attendant two times to get some water. I will definitely try to avoid flying with EgyptAir in the future.

I traveled from London to Sharm-el-Sheikh and returned from Luxor to London along with 2 domestic flights within Egypt. London to Sharm: I arrived well before the one hour cut off and was weighing my luggage in front of the check-in counter/desks. When I finished weighing my luggage and returned to the counter they had closed the check- in and they could not accept me and declined me boarding. Told to come the next day book onto the next days flight with penalty charge of £35 for all 3 passengers. The next day I arrived 4 hours before departure. The return direct flight from Luxor to London was 5 hrs 40 minutes. Until departure time the display board stated on time no staff members to explain the delay or provide us with any information. 15 mins past the departure time the cabin crew and pilot arrived and let us board. The flight did not have any reclining seats so we had to sit for 6 hours cramped into economy class. The TV was over your head and you had to watch the movie shown. They did not even serve us a drink. Instead they started selling the inflight duty free items. Meal served after 3 hours was quite ordinary. Don't ask about the domestic flights. Overall they don't deserve to be part of the Star Alliance Group.

Flew BRU-CAI-BKK-CAI-BRU in business class. First sector to CAI was basic in an Airbus 321. Plane left on time and arrived on time. Food was basic and entertainment neglectable. The sectors CAI-BKK-CAI was in an 777-ER. Seat was comfortable food almost similar to BRU-CAI. After a good sleep I wake up and requested breakfast a few minutes later. However the food never made it to my seat. Entertainment was good (or satisfactory) for a night flight but having a good seat rest and sleep was more important. All together satisfied with the flight except the long transit time (5 hrs) on the return flight. The lounges in CAI are not designed to have a rest or to do some work. Wifi is basic or almost non existant.

Flew from London to Cairo this past two weeks. The entire experience was great including the staff the plane and the food. Our bags all arrived safe and sound even with a short connecting flight to Air Canada. We will definitely fly with them again in the future.

Travelled to Madina from Manchester and returned from Jeddah to Manchester. Food was ok had the same meals on all 4 flights. Seating was OK but due to the small flights UK-Egypt sector very cramped. Worst staff seen on an airline. I am a frequent traveller and decided to use this airline as it was cheap. Staff shouting at passengers as if they are doing us a favour by providing drinks/meals. No entertainment at all not even small gifts/books for the children. Lavatory was devoid of basic amenities like a dry floor and toilet tissue. Seating was all over and in fact we were given 4 different areas of the aircraft to seat our 5 family members. Will never recommend.

JNB-CAI Feb 21. Overnight A332 flight to Cairo on somewhat beat up aircraft. Egyptair requires that your checked bags be wrapped in plastic - they provided this service at JNB free of charge but do not disclose that ahead of check-in. Boarding was on time and fine. Combination of male and female FA's. The female FA's do the majority of the service. Due to flight length I did not take the main meal. Sadly too much time was devoted to this leaving cabin lights on over 2 hours on a short 7.5 hour flight. Only served 1 glass of water until breakfast service so recommend taking on board water if not at an aisles seat. Breakfast service was disorganized. Breads and coffee primarily. Cabin was in rough shape. Approximately 20 percent of seats had to be manually adjusted by FA's. Recliner seat was ok but not ideal for overnight flight. Lavatory was dingy and Kleenex stocked for hand towels. Timing of flight makes for ideal routing between the two locations so recommend based on schedule.

My flight overall was a 7/10 rating. The staff were excellent the seats could be a little better and spacious but what I didn't like most of all was the inflight entertainment! I did appreciate the movies (both Arabic and American) but I didn't like the television shows and games. As for the television show just add a few more American shows to the list. In terms of the food especially the dessert it needs to taste better. Most of the time its dry.

Return leg MCT-CAI yet another 737. Good on-time performance with pushback minutes ahead of schedule as well as landing. The aircraft serving this route was retrofitted with better seats more legroom compared to the 737 on the previous outbound leg it also had the new fresh livery . The cabin service remains to be mediocre for the least. Catering was just normal airline food nothing to write home about. Breakfast and refreshments were handed on time. there was another run for refreshments prior to landing. Overall an improvement over my last flight with the same airline two weeks ago. Would recommend this airline for their cheap prices and on-time performance.

Flew economy Paris - Cairo - Hurghada - Cairo - Paris. Was surprised by the comfort of A330 on leg CDG-CAI-CDG. Good pitch footrest food fair and of course no alcoholic beverages but really I don't care. 3 out 4 flights were on time. One hour delay on leg CAI-CDG due to the late arrival of the plane. Something which happens all the time on all airlines. For the price paid 300 euros return CDG-CAI I really recommend Egyptair.