Egyptair

JNB-CAI-JFK in August 2014. All flights on time. Egyptair requires all checked luggage from JNB to be shrink wrapped prior to check in - this is a complimentary service but becomes a bit of a free for all. Ground agents are provided by JNB are disinterested and not very organized. First segment economy on A330-200; second segment business on 777-300ER. A330 with an older interior - no IFE but seat comfort quite good as pitch was not to the latest sardine standard. Food decent and service just fine. 777-300 with pitched lie flat seats (a little worn) decent IFE and pleasant service. CAI premium lounge small and underwhelming - there appears to be a larger one under construction. CAI itself acceptable by international standards with ok shopping and restaurant options. CAI did feature somewhat confusing and frequent security arrangements/document checks - not unexpected frankly.

We three of us flew from LHR to LUX and return in economy. The lane used on this route currently is a 737-800 with a 3x3 seating configuration with a central aisle. The flight out left 30 minutes late but made up 20 of those in the air. The service on board was fine but the food quite poor. Landing at LUX was quite bumpy too. The return sector was again late this time by 40 minutes but what made that annoying was the flight crew turning up and walking past the waiting passengers at the gate at the time of scheduled departure rather than before as anyone would expect somewhat unprofessional. Again the flight to Heathrow was uneventful but poor food. In both sectors the cabin was almost to capacity but no-one or only a couple at most in business. The IFE is from overhead screens not seat back unless in business.

Flew Cairo to Luxor on Egyptair express EMB-170. Fantastic morning flight in business. Friendly efficient crew and great ground service from checking in to boarding. A huge breakfast on the flight with a selection of cheeses croissants toast juices and coffee. A great flight and highly recommended.

Flew London-Dar Es Salaam via Cairo. Boarding was shambolic and done last minute. Waited 2 hours on plane before takeoff and we had a connecting flight in Cairo with 1 and a half hours transit time so obviously late. In Cairo although many of us were late for connections still had to go through 2 security gates. Rushed into our connecting flight that was waiting for us but it didn't fly until 50 minutes later. Meals were the same on both flights and were terrible. Staff were friendly but not helpful promising to bring water tea meals (I was fasting and needed a later meal) but never delivering. Plane was newish and it's condition was good and clean but leg room was very cramped. If I can avoid it in future I will.

I have flown Dubai to Cairo many times on Egyptair. They operate 2 aircraft's: Boeing 777-300 and Airbus 330-300 (both are new but the airbus 330 has wifi and aero mobile services). The inflight entertainment was satisfactory meals were okay and the staff are better than before (Egyptair has improved since joining Star Alliance group). I would recommend you check the aircraft type before selecting flights on Egyptair.com.

Used Egyptair for a family trip round trip JFK-CAI-AMM. Flew over in business class. Returned in economy. Overall a good experience. 777-300 for JFK-CAI. Business: Business class hardware comparable to other carriers I've flown (BA Lufthansa United). Full lie flat seats. 3-4 course meal presented on elegant patterned china. Food was good. Selection of tasty fruit juices offered instead of boarding cocktails. No alcohol served on board. Not a big deal to me. Coach: A/C power at seats. Coach food OK. Wife's chicken dish was tasty curry. My beef dish was sort of attempt at stroganoff. Completely punctual on all segments. Be prepared for lots and lots of security screening on your CAI transfers. Leave time to get to your gate. Luggage delivered with no problems. IFE selection somewhat limited but still had enough choices to keep me occupied. They are in Star Alliance - watch for saver rates on award travel.

Flight MS 735 From Cairo-Istanbul on Boeing 737-800 was fine but no entertainment at all. Food was good crew wasn't bad but when I was coming back from IST-Cairo crew were bad and the entertainment was non-existent unlike other airlines. Check-in is fine. boarding was not bad.

My trip was CAI-DXB in Economy class the trip was on time and arrived 15 min earlier than the scheduled time. The food and beverages was good the Inflight Entertainment was excellent.

Flew ASM-CAI-JFK in business class. First leg was an uneventful +2 hour flight. As scheduled departure was 4.10am not much to talk about. Service was helpful but slept most of way. The CAI-JFK was a long slog. Seats were ok in Biz class but IFE was functional but with minimal choice. Food (a breakfast and a lunch) was barely edible and more akin to the mystery meet of coach trips in the 1980's. Was astonished that EgyptAir did not serve alcohol on its planes. What particularly annoyed me was this was never noted in any part of their website. Service was sporadic and not particularly attentive. All in all I would avoid EgyptAir in the future.

DXB-BCN via CAI. The flights ran on time and perfectly edible meal. From Dubai to Cairo the plane had a good selection of movies and entertainment options (individual screens). The waiting area at CAI offered free WiFi as well as restaurants and seating. The plane to Barcelona was more basic and didn't have personal IFE. Even so it was a three hour journey that arrived slightly early. If you pay for a budget flight you will get a budget flight. In my case Egyptair delivered a fantastic product for the amount of money I paid and I would travel them again.