Egyptair

We flew Egyptair from Milan to Cairo return, as well as Cairo to Luxor return. The flights were fine. The food was ok, but passable considering. (No liquor). The seats were comfortable and had a reasonable recline. The service was polite and friendly for the most part. The fast track service through passport control and security, as well as lounge access made the moderately higher price well worth it for Business Class. When arriving in Luxor and Cairo (where we had to disembark away from the gates) they had a separate shuttle bus for Business Class passengers to take you to the terminal. Another nice perk. However, on each of our four flights the pilots were smoking in the cockpit throughout the flight - this is despite "no smoking" stickers plastered everywhere for passengers of course. The smell and eye burning that occurred throughout each of our flights, made this at times unbearable. After our first flight I googled the issue, and it appears this is a common occurrence by the pilots on EgyptAir. They obviously don't care or it wouldn't be tolerated, but this should be banned asap! I'd recommend this airline if they enforced a ban on smoking for pilots inflight.

I enjoyed my Egyptair flight from Alexandria to Casablanca, the staff is vey helpful and friendly. The pilot was very professional even in his annoncement because we were delayed becuse of airport traffic. Egyptair need to work on the inflight entertainment as it was 6 hours flight.

Flew on Egyptair from Athens to Jeddah via Cairo. Was delayed leaving and arrived slightly late, however they waited for us to arrive and took us by bus to the connecting flight. The flight to Jeddah from Cairo was by a new Boeing 777. Very spacious and nice plane. A big positive for this airline is that they allow 2x23kg baggage per passenger in Economy which is a big plus for me. Service good and all in all a good experience.

Flew Egyptair from Athens to Khartoum and return to Vienna, via Cairo in both directions. CAI-VIE being served by Austrian. These flights were quite comfortable. The food was surprisingly good, but it's a pity that they don't serve alcoholic drinks as a glass of wine would come handy. All flights on time or early. Cairo airport is really impressive after all the rebuilding, although cafeterias and restaurants are pricey.

We were on our way to Nairobi for a safari. We flew Egyptair from London to Cairo to catch another plane to Kenya. Our A330 aircraft was showing its age, and our seat in business class was also a little worn. The business class section had 2-2-2 seating, and it was fully booked. Our seats came down at an angle to the floor. Since it was a five hour afternoon flight I didn't need to sleep. But I think the seat should allow for adequate sleeping if the aircraft were taking passengers on an overnight flight. The food selection was just okay, much worse than airlines such as Lufthansa or Air Canada. The cabin service was also not at the same level. However Egyptair has come a long way since we last flew business class with them ten years ago from NYC to Cairo. But they still have a way to go to catch up with the other members of the star alliance.

Egyptair is for sure the worst airline I have been on, and should not be part of Star Alliance. Since its the only direct flight between Cairo and Khartoum I am forced to take it. I was supposed to fly on the night flight leaving 4am, arrived at the airport three hours earlier to find the flight delayed for an hour which was acceptable. When I went to check on the status their staff closed the office and left - all of them disappeared leaving passenger waiting outside the airport with no info, so you had no idea to go home or stay. The next time we saw them was at 9 am - they were rude and did not care, providing no info on when the flight will take off. Eventually it took off 12 pm next day, an 8 hour delay. Plane was dirty, crew was rude, no food was served as it expired and no one cared providing an apology. Their crew even said we were stuck like you, so dont complain - although their crew spent the night at a hotel unlike the passengers who spent it on the street in front of the terminal. Avoid these guys at all cost in the future.

Connecting from Istanbul with Turkish I had plenty of time to spent at the T3 which is supposed to be the new airport, but that's the worst terminal I ever been. The first lounge I approached had to close at 11pm so I moved to another one until a gate was dedicated for my flight. Security check at boarding gate pretty slow and rude. As I don't need a visa for Canada the guy insisted to run an investigation why I am going to Canada and wanted pretty much personal data. Push back delayed by almost 60 minutes. Aircraft pretty good but the purser was totally unrelaxed. Upgrading of Egyptair staff family and friends at the aircraft door is another issue I was amused by. Food was ok but for a business class pretty lame. IFE is outdated. After landing they first disembark the C class pax in the front section while I was seated in the second section I was forbidden to leave. As I had no luggage I was a bit surprised about this action. I told the purser that's pretty lame and rude. The return flight was the same disaster. Rude check in people. Chaotic boarding. 1hr delay for departure. Arrived on time but in a bus gate. Pretty lame to disembark 309 pax through a bus gates even the large jetways were empty. Baggage delivery took 30 minutes. I would not recommend Egyptair when served with the old A330-200.

The Egyptair check in went a little slow even at the C Class counter. Fast track for immigration was good. The lounges are overcrowded in the morning hours with very poor selection of food and beverages. Before Boarding another slow security check and stupid questions from the security guard. Flight was delayed due to no reason for almost 1 hr. The service in business class is poor. IFE is outdated. Arrival in FRA at a bus gate that's 20 mins away from terminal. Bags was delayed by almost 45 minutes. Pretty disappointing. I recently recommend to check KLM or Turkish on this leg.

We boarded at 22h40 and when we got to the runway we turned around. The Egyptair pilot said there was a documentation problem and we would be delayed for 15 minutes. We sat in the plane with no aircon. 2 hours later the captain speaks again and says the problem is sorted and we need to refuel and we would leave in 10 minutes. The next time he spoke to us was 2.5 hours later when we were ready to go. 5 hours in the plane with no aircon before take off. Toilets were unable to flush and we were given a cup of water in all that time. In flight entertainment was like it was in the early 90 s. We got our next drink with breakfast. Breakfast was basic and stale. Staff were rude. They didn't bother to update the flight info and my wife arrived 4 hours early. They should not be part of the Star Alliance - avoid them at all cost.

London to Luxor via Cairo. flight London to Cairo on A330-300 was on time. Comfortable seating with adequate legroom for economy class. In flight service good. Crew pleasant. Food and beverage service of acceptable quality. Inflight entertainment okay if you speak Arabic and enjoy shockingly bad "action movies". Internal flight Cairo to Luxor on Embraer 170 offered drinks service only, but flight just one hour. Luxor to London on Boeing 737-800. Comfortable enough seating but narrow and with very restricted space and legroom inadequate. Seat backs involuntarily recline on a number of seats around us which added to the space problems and general feelings of dissatisfaction. Cabin crew pleasant, food inedible. Flight left on time but with addition of stacking over London Heathrow flight extended to very nearly six hours. A seriously unpleasant experience. There are only two lavatories for 132 economy passengers on the Egyptair Boeing 737-800 which doesn't work.