easyJet

✅ Verified Review | Flights to Split, Croatia, outbound from Stansted and back to Gatwick, and I can't fault easyJet. They offer excellent service for outstanding value. We were a little nervous about flying out of Stansted. We needn't have been - the airport was clean and modern, we were checked in by courteous professional staff within 3 minutes of arrival. The airport has clearly spent quite a bit of modernising, although it was packed with summer holiday passengers. Onboard a very warm welcome. Older seats on way out with quite tight legroom, but on time departure and early arrival. Bags off very promptly. Returning, boarded quickly and efficiently onto a new A320 with new slimline seats that offered way more legroom. Staff were extremely professional, especially when dealing a fairly rowdy family. Early arrival into Gatwick and bags first off. In taxi within 20 minutes of landing. easyJet offers an excellent product which is streets ahead of BA in terms of price and service.

Jersey to London Gatwick with easyJet and another great flight. Due to the flight time, airport check-in was not open, however I'd checked in a few days before with the easyJet app which was very quick and convenient. Boarding was quick and we left a few minutes early, which is a bonus. The cabin crew were friendly and the aircraft was clean and comfortable. We arrived at Gatwick 5-10 minutes early, and disembarking was as quick as boarding. On the way back, we were about half an hour early landing, which was fantastic. For the short flight from JER-LGW, easyJet are ideal and a bit better than British Airways in my opinion, and the fares are just unmissable. Both flights for two adults cost £180. easyJet can expect my business in the near future.

✅ Verified Review | Tel Aviv to Paris CDG return. We arrived at Tel Aviv to see that the flight had been delayed 50 minutes. When the time comes to board the plane we get the news that takeoff has again been delayed because the plane had reached its weight limit. The flight attendants went around offering passengers trips to different destinations in order to get them off the plane to decrease the weight. After a few passengers left, we got yet another call from the cockpit informing us that we will not be landing in Paris, but in Milan to refuel. In a matter of minutes we were airborne. Its worth mentioning that the cabin crew had the decency to offer complimentary beverages and snacks to make up for the inconvenience. The food was average, simple meals most of which are sandwiches that I do enjoy. The seats on the flight were uncomfortable. The distance between the seats was insufficient lacking legroom which made the flight uncomfortable. We arrive at Milan only to hear more bad news, we were told that the plane had hit a bird, which meant that we had to change planes. To summarise the story, we arrived at Paris CDG after an 8 hour flight, exactly double the amount of time it should have taken. We had lost half of a day on our short trip, arriving at 5:30am local Paris time instead of 12:30am. We arrived tired, with very little time to sleep.

✅ Verified Review | On two recent return flights Naples-Venice, I found the ground staff impolite and very unprofessional in both airports, so I decided to send an email to the company to explain. Unfortunately, I still have not received a reply to the email which I sent to the customer services on 3 April 2016 and on contacting them by phone 10 days ago was assured by the man at the other end of the line that I would receive a reply to my original email in a couple of days. I am still waiting. In my opinion, this company charges just slightly less for flights than the national airlines because they do not spend money on customer services. I reckon customers' emails are never read and they only have one person answering the telephone as I waited 40 minutes before my call was connected to a member of staff. If I had a choice of airlines for my flights to Venice from Naples, I would not travel with Easyjet.

✅ Verified Review | London Gatwick to Naples with easyJet. A very competent service both ways. On time. Outbound aircraft tired and scruffy. Outbound crew (LGW based) much more customer friendly than inbound Italian crew. Boarding on inbound was very well handled, where speeyboarding passenger kept on front the whole way through to boarding plane. Toasted cheese/ham sandwich outbound was a soggy mess. All in all very good for the fare paid.

✅ Verified Review | Rome to Geneva with easyjet. The flight was planned to depart at 20.55 but then we got first notification that the flight would be delayed 30 minutes. After few minutes, we were notified additional delay of 1 hour 40 minutes and the last, we got delay notification of 2 hours. After the latest notification, we were informed that we would get voucher of 4.5 Euro for snack (only sandwich). Vouchers were given when they called people for boarding which means basically no time to take the snack. Besides, when they called people for boarding, the plane was not arrived yet! The latest ETD was 23.35 with ETA 00.10 and ATD was 11.31. We landed safely in Lyon, because they mentioned that GVA airport was already closed at midnight and we were not informed before. Considering the ETA was after midnight, they should have seen this possibility but, they did not mention anything to passenger before. We missed our train connection because of the delay and we arranged last minute bus travel which we missed as well due to the arrival was in Lyon. Thankfully they still managed to make bus transfer to GVA airport. We arrived in GVA around 3 AM. Considering the arrival time, the total delay was around 5 hours and we were stuck in GVA airport at 3 AM. Very bad experience.

✅ Verified Review | Copenhagen to Gatwick check-in was done on the app, and I didn't have any checkin baggage, so went straight to departure. The boarding gate and arrival gate were both very far from the airport main shopping area. Especially in CPH, the easyJet and Ryanair boarding area F is the farthest among all the boarding gates. The seat pitch was good for a low-cost airline. I felt comfortable at my seat, where my knees didn't touch the back of the front seat. (I'm 188cm tall). Cabin crew were friendly and efficient. All in all, it was a pleasant flight, and good value for money.

I approached flying easyJet with some reservations. My last budget airline, a certain blue and yellow operator operating from Stansted put me off - almost for life. As I was only in Milan for 24 hours, the BA Club Europe fare, the worst regional business class in the world, was a staggering £900 return. So I settled for easyJet at £160 - including row "a" seats on both flights. I was very pleased I did. The 1st flight left an hour late due to a bizarre "technical" issue. A wheelchair in the hold was found to have non detachable lithium batteries. The captain had to cross check the legality and in the end the passenger and wheelchair was deplaned. On both flights, the crew were very personable and friendly. Greeted everyone on board with a smile and "welcome aboard". On the return the captain did likewise. I found the seat comfortable. The plane well turned out. The return flight left on time and arrived early. Had a gin and tonic on the way back which was fairly priced. All in all a very good experience and I would not hesitate to recommend.

✅ Verified Review | Lille to Berlin Schönefeld on easyJet, with a new aircraft there and back. There was enough legroom (I'm 1m 86), the crew was nice and there was enough information. The pilot gave during the flight some information about the destinantion and city, and the cabin crew as well. As they are a low-cost carrier there is no WiFi, inflight entertainment or free beverages.

I flew from Gatwick to Heraklion return for less than the price of a train ticket to Cornwall. The staff were polite, smart and helpful. The Captain and First Officer welcomed us with announcements that informed us of the route, height , speed etc. Take off and landing was smooth. The seats were comfortable with enough leg room. Some people might struggle over the amount of space. When we left the aircraft on each occasion the Pilot came out to greet us.