easyJet

✅ Verified Review | Flew easyJet from London Gatwick to Geneva. Excellent service on a brand new A320 Neo aircraft. Very polite cabin crew and in general although a 30 min delay the flight was effortless. I have really witnessed a lot of improvement over the years, they are far surpassing British Airways on service.

Our flight with easyJet from Prague to Milan Malpensa was without any problems - the plane was new and clean and there were no delays. Cabin crew were friendly and helpful. Of course, like with every lowcost carrier, you have to carefully check your cabin luggage size. We've experienced beautiful approach over the Alps when landing in Milan.

Although a frequent flyer I have never flown with easyjet so when I booked my first flight with them from Stansted to Edinburgh I didnt know what to expect. I can say that they were fantastic. My partner and I had flown to Edinburgh on business. We booked a return flight for 8pm but we were finished earlier than expected at 1pm. Dreading the long wait for our flight my partner suggested we go to the airport and ask if we could change our flight. I was quite adament that this could not be done unless you paid either over the odds or paid for another seat. We went to the airport and asked the member of staff at the easy jet desk if we could change our flight. She replied of course and had us on the eariler flight leaving at 5.40pm. This was done in the space of 5 minutes and no extra cost at all. We were delayed going out and coming back but not for long and these are things that cannot be helped. I can say they were very professional and accommodating. I will be using them again.

✅ Verified Review | The easyJet flight from Bordeaux to Amsterdam was my worst flying experience, until the flight back that is. First off the deceitful way of announcing delays, google told me the flight was going to be delayed 2h50min straight away but easyJet said 10mins, then 20mins, then an hour, then we stand at the boarding gate for 40. Finally I board to sit next to an overweight undershowered fellow. All we got offered was a glass of tap water. Got to hand it to easyJet though, they managed to get us back in 2h50min, just 10mins shy of the limit to get our money back. Avoid this company.

✅ Verified Review | London Gatwick to Arrecife, Lanzarote. I've been flying with Easyjet for about 7 years, mostly to the Canaries. Over the years, I could see a great deal of improvement in the service, food and aircraft. To begin with, there were three toilets on the plane that took us to Lanzarote and back, all of which had baby changing stations. The food was much better this time around than on any other flight. We opted for the meal deals, and were really impressed with the Corkers crisps and the hot food. They were far tastier than any other on-flight food I've had in over 10 years of flying with state-owned and low-cost airlines. The staff was very attentive, helping me with my baggage, and making sure that I'm aware of the facilities and safety features dedicated to infants. The flight attendants forgot to serve us some of the food, and it took about 15 minutes for the hot food to be served, but that's not something we'd hold against them, considering they were genuinely busy. There was a general sense of calm and consideration for other people, with passengers willing to overlook the noise and fuss our children made, and I believe that's down to how the staff carried themselves and attended to people's needs. There was a friendly atmoshpere throughout, which helped ease our anxieties over political unrest in the country, and especially attitudes toward migrants. The new Recaro seats are very comfortable and sleek, with plenty of legroom behind and underneath. I don't think low-cost could be much better than this.

✅ Verified Review | I am standing in a hot stifling room with all the other passengers for flight EZY8882, from Amsterdam to Gatwick, which is an hour and a half delayed at the moment but likely more. We were told to board when the plane had not even arrived yet. I finally persuaded a member of staff to please open the door. The first member I asked refused and I heard someone else ask her before. The flight we took on the way here from Gatwick 3 days ago was also delayed 2 hours. Our arrival evening was the best weather of our stay so we missed out on some good tourist time as the next day was pouring with rain. Rubbish service.

Very busy flight both directions from Bristol to Berlin. Outbound a few minutes early, no issues, very acceptable, return flight was 20 minutes late arriving then seemed to take an age on turnaround, then it picked up an air traffic delay at Berlin but they made good progress on the return flight and landed only about 20 minutes late. On checking in at Berlin, it's seems ironic, Easyjet state they like you to arrive 2 hours early at the airport yet we couldn't check-in our bag until 2 hrs 10 mins before our flight. Easyjet also tell passengers that they will more likely get their cabin bags in the overhead locker space if they try to board early, we paid for speedy boarding and were amongst the first passengers on board, safely put our bags (smaller than most) in the overhead lockers, yet a guy boards almost last couldn't get his large case in the lockers so the flight attanedant takes mine out and tells me to put it under the seat in front of me, severely restricting space for my feet for the whole flight. Not impressed. Other than that Easyjet, you did OK and we wouldn't have a problem flying with you again. Easyjet you have to take some responsibility for the airports you use, Berlin Schonfeld is the worst airport I have ever used, see separate review.

✅ Verified Review | Rome to Paris, a last minute change of boarding gate (10 minutes walk) without =notification, new gate closed 30 minutes before take-off, very aggressive staff offering no solution but treating you like a cost, flight missed. As usual, "client assistance" provides no information, no reimbursement, no possibilities to change our flight. Only return flight available is two days later for 500 EUR more. Would be the last time we book with them.

Arrived at Stansted for a flight to Prague with easyJet to find out it had been cancelled. There were no emails, no notification prior to our arrival. Staff weren't willing to help us. Just telling us your flight is cancelled and there is nothing we can do. Supposed to fly out on Saturday morning and fly back Tuesday afternoon. All they could offer us was a flight out on Monday for half of our party. Not willing to help us find alternative flights. Just said that we are on our own.

I recently flew with easyJet to Madrid from Liverpool. On my way out we were on a new livery with the old cabin. The boarding area at Liverpool was very hot and they kept turning the lights on and off. We used air stairs and had to go down about four flights of stairs before we even get onto the tarmac. We departed about ten minutes late because they hadn't yet refuelled. In the air, you could purchase food or drinks, as well as items from a large duty free selection. It would be a good tip to actually give out napkins when we're served a drink. The seats didn't seem to recline and the windows were messy. The crew could smile a bit more, they seemed bored. We landed about 5 minutes late and had a jetway at Barajas. If I ever require budget air travel in future, I'll most likely choose them.