easyJet

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 800 reviews
6/10
3 star Skytrax Rating
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10/10

easyJet customer review

(United Kingdom)

LGW-VCE PSA-LGW. Both flights on time and operated with clean and quiet A319's. Crews professional and attentive with informative flight deck announcements. Fares excellent considering it was Easter week. Amused on both flights to get off the bus ahead of the "Speedy boarders"!
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Value For Money 12345
yes
8/10

easyJet customer review

(United Kingdom)

LTN-CDG a short flight and my first with Easyjet in almost 10 years. There's no comparison to Ryanair: the process is much smoother flight attendants and ground staff are friendly and accommodating. Flight departed and landed on time even early and arrival into Terminal 2 in CDG is very convenient. Will absolutely fly again. Price was competitive with British Airways flights to ORY and a good 30% cheaper than CDG flights.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Value For Money 12345
yes
9/10

easyJet customer review

(United Kingdom)

MAN - Antalya - MAN. Flew as a family of 7 paid for speedy boarding and extra legroom which I though was excellent value for money. Both flights were on time with announcements from the captain throughout the flight the cabin crew worked hard and the food and drinks were reasonably priced. The only issue was that in Antalya you are still required to have a standard boarding card so you still have to queue at check-in. Overall for a budget airline they were very good.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
10/10

easyJet customer review

(United States)

Dead on-time out of CDG to Marrakech the same on return. An excellent airline. The only downside was the lack of a jetway on returning to CDG with the accompanying sardine-packed bus to the terminal but a small price to pay for a ticket that was only 175 USD RT. I would fly them again.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
8/10

easyJet customer review

(United Kingdom)

LGW-RAK-RAK-LGW. Both flights departed on time despite poor weather in the UK. Not as in your face selling onboard as Ryanair do so no complaints. Crew were efficient and got the job done and got plenty of information from the flight deck en route. For what we paid I really cannot fault them if you follow the rules 99% time all will be ok.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
9/10

easyJet customer review

(United Kingdom)

MAN-TFS return. Comfortable flight on a fairly new Airbus 320. Paid extra for exit row seats as this was a 4 hour flight and that gave us the option of Speedy Boarding. However not so important now that easyJet have started offering pre-assigned seats which removes the scrum. Speedy Boarding does mean you can drop your bag at a special Speedy Boarding desk rather than queue with the majority of passengers. This saved quite a bit of time at both ends. We had checked in online and the airline's website suggests you just turn up and drop your hold baggage. However Easy Jet's definition of "bag drop" sees the same lengthy queues at desks that you would get if you were checking in at the airport. Seats were comfortable with the extra legroom that goes with exit seats. Cabin crew efficient and friendly. The food offering is perfectly adequate for the length of journey. Plenty of information from the flight crew. Bit too much use of the PA system by the cabin crew. Altogether I find easyJet perfectly adequate for short haul flights.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
na

easyJet customer review

(United Kingdom)

It was not Easyjet's fault that we were delayed by bad weather and so we missed our connection to Edinburgh but they tried to profit from our distress by demanding £120 to transfer us on the next flight to Edinburgh the next morning. No offer of a hotel. Turned to British Airways for help who got us on their last flight that evening. What a difference better seats free drink and snack and happy staff.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
no
na

easyJet customer review

(United Arab Emirates)

I flew easyJet from CDG in Paris to Biarritz this week. Before I left I measured the size of my carry-on luggage to ensure it fit the easyJet requirements. It did. Yet when I arrived at the gate I was told I had to check my bag and pay 30 euros. I complained and asked to speak to a supervisor. This was the worst experiences I have had on a low-budget carrier. Ground staff were tenacious about my luggage. Completely unacceptable especially when the luggage fit the parameters of easyJets policy. Ground staff didn't like my laptop bag and wouldn't define it as one.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Value For Money N/A
no
10/10

easyJet customer review

(United Kingdom)

I've flown EasyJet from Bristol-Nice Nice-Paris and Bristol-Geneva (and the corresponding return journeys). I've never found them to be anything less than excellent especially in terms of value for money. The flights are efficient and clean and the staff friendly and professional. Food is reasonably priced and tasty. They are always the first carrier i check when looking for flights.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
na

easyJet customer review

(United Kingdom)

In January 2013 my wife and I booked and expensive one week Italian tour now spoiled by EasyJet! We were attracted by the premium departure time of 11.35 from Gatwick on 13 May 2013 and return from Verona departing 15.10 on 20 May. We have just been advised that the flight departure time from Gatwick has been brought forward by a massive 4hr 35min which means we loose a night sleep and to add insult to injury our return flight has been brought forward by 4hrs 10min again loosing a nights sleep and breakfast. We are both retired regular fliers and have not experienced this level of disruption before.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
no