easyJet

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 820 reviews
6/10
3 star Skytrax Rating
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9/10

easyJet customer review

(United Kingdom)

Flew Gatwick-Gibraltar on 10th April 2013 had to board via the stairs and not the airbridge at the North Terminal making us about 3 mins late. Seats were fine and legroom ok for a short flight Snacks and refreshments were priced ok and so was the duty free. Crew were friendly. Landed 10 Minutes early. Return Gibraltar-Gatwick 12th April 2013 boarded via stairs again but that's the only way to board in Gibraltar turns out it was the exact same A319 aircraft we came out on! Just as we were about to pushback a 15 minute delay due to paperwork quite lucky as the Monarch A320 to Luton had a 3.5 hour delay! Seats were fine and legroom ok like outbound snacks and refreshments priced ok and so was the duty free. Crew were friendly. Landed 4 minutes late. Overall I would fly easyjet again as they are cheap and get you from A to B efficiently!
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
6/10

easyJet customer review

(United Kingdom)

LGW-LPA-LGW. April 2013 - To be honest I wish BA would start flying to LPA direct as it would make things much easier but as it stands you've got either easyjet or ryanair and I would say (after many flights) that easyjet does have the advantage on this route by a small margin.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Value For Money 12345
yes
10/10

easyJet customer review

(United Kingdom)

London Gatwick-Inverness return. Excellent experience flights pretty much on time cabin crew friendly and helpful. The new pre allocated seating is a vast improvement and no longer an uncivilised scrum when boarding. We didn't pay extra but still got seats together. As long as the price and service is right we will happily continue to fly Easyjet.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
8/10

easyJet customer review

(United Kingdom)

Luton to Faro and return. Bag drop off very good no waiting at Luton but a longer wait at Faro to check in. Both flights on time aircraft clean and comfortable for leg room given. Cabin crew pleasant and regular information from flight deck. Will use again.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
10/10

easyJet customer review

(United Kingdom)

Flew with Easyjet from Gatwick to Madrid and then back again from Madrid to Gatwick on 18/4/12 and 22/4/13. Excellent service good flight times very impressed love the pre-seat booking - makes travelling much easier. Good cabin crew and all in all a very professional service from Easyjet. Would not hesitate to use them again.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
na

easyJet customer review

(United Kingdom)

Booked Easyjet flight to Tenerife. Booked extra legroom both ways. Got it on the outgoing journey in seats 1A/B/C/D. But there was some complaints behind us as 8 people had booked extra legroom in rows 12 and 13. But the aircraft was changed since they booked and rows 12 and 13 were no longer extra legroom. I was a little concerned as I had booked those extra legroom on the return journey ! I thought it was a blip but you guessed it - the aircraft was also changed on the return journey and our seats were no longer extra legroom. There were 8 other people who were disappointed to. Now interestingly the cabin crew confirmed to us that this was not a last minute change of aircraft as it was shown on their schedule since they were issued some considerable time before. Therefore it seems obvious to me that if Easyjet can't fill a larger aircraft then they put on a smaller one and ignore those passengers who have paid for extra legroom seats which don't exist on the smaller plane. So beware booking an Easyjet flight and booking seats too far in advance because they seem to change aircraft a bit more frequently than you would think.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
no
10/10

easyJet customer review

(United Kingdom)

I flew to Faro on the 9th April from Gatwick using easyjet for the first time in a few years and found it an excellent service the staff at the airport and on the flight were first class and the pilot was standing at the front of the aircraft once everyone had boarded. The flight was early arriving and the pilot once again stood at the front to say goodbye to passengers. Will definitely be using easyjet again.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
8/10

easyJet customer review

(Turkey)

INV-LGW purchased a seat at the front of the aircraft for faster entry and exit. Worth the few extra pounds. Cabin crew were very friendly and the food was more than acceptable. Flight delayed by 30 minutes which was annoying as missed connecting trains at Gatwick. Overall a positive experience. Seats comfy aircraft clean. Much better experience now with allocated seating.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
10/10

easyJet customer review

(United Kingdom)

Just flown easyjet from Luton to Tel Aviv and return and I was very happy with them after having avoided Easyjet for quite a few flights because of the stampede for the plane but now they have gone for allocated seating which is pre-bookable now and very reasonable priced. The staff were very good and the plane although one of the more recent to the fleet was nice and clean. The leg room was also good having said that I am 5'6 but my knees were not banging against the seat in front. They also boarded nice and early so everyone had plenty of time to get to there seat.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
7/10

easyJet customer review

(United Kingdom)

EasyJet are getting better. Just flew to Geneva and back paid for premium seats and speedy boarding (it wasn't that much extra) and it was well worth it. Does what it says on the tin!
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes