easyJet

✅ Verified Review | The easyJet flight from Naples to Paris scheduled for 2.5hrs. On arrival at airport, told flight cancelled. Offered alternative flight to Lille with bus trip to Paris. The 2.5hour trip ended up taking 7 hours and 50 minutes. easyJet did not attempt to inform passengers of the plans. We boarded flight to Lille having been told we would need to make our own way to Paris by train. But once on plane, we were told we would be catching a shuttle bus to Paris that would take 2 hours. The bus driver told us the trip would take at least 3 hours, not 2 hours. On arrival at Paris airport, the bus driver did not know how to enter the airport. Hence, time spent parked in middle of road whilst he made phone calls to find out info. I repeat the 2.5 hour trip took 7 hours and 50 minutes. We were not provided with any food or drink whatsoever during this prolonged trip. No apologies were made. The little bit of information we receive was incorrect. We boarded the plane expecting a train trip to Paris but ended up with a lengthy bus trip that we were told would take 2 hours but ended up being closer to 4 hours.

✅ Verified Review | Gatwick to Arrecife on 30th June. A few days before, I was told by email that the flight would be operated by SmartLynx airline. Having never heard of them, I made a few enquiries and found out that they were an Eastern European setup. I had booked exit row seats and already printed off my boarding pass so hoped the seats were configured the same. They were and a charming flight attendant let me know the rules attached to the exit row seat. The aircraft looked a bit stark - white all over and no logos. Interior was grey leather seating which was actually much more comfortable than the Easyjet modern seats and the crew were smart and very pleasant. The captain had good communication skills and kept us informed about our route. The flight was smooth and only a few minutes delayed.Overall, I would recommend the product and Easyjet have chosen well in choosing this airline to operate in their name.

✅ Verified Review | Gatwick to Marrakech. I decided to use easyJet for all local flights. Choose seat 1C and this provides good legroom, the cost of the ticket is 1/3 of what some airlines charge. The food prices are reasonable, on time out of my previous 10 flights and a great young crew that provide a genuine service . Well done easyJet keep the fingers on the pulse.

✅ Verified Review | This is a direct return trip from London Luton Airport to Paris and back with easyJet. To be fair, the trip to Paris was ok, but the flight back was terrible, with not one, but a series of unpleasant occurrences. The problematic flight from Paris to London Luton was due to set off at 9:55pm, but was delayed by an hour and took off at 10:55pm Paris time. Despite the delay, the boarding procedures were extremely inefficient. There was no sense of urgency despite the tardiness, especially given the fact that this is such a late flight. The gate number also changed mid-way through the delayed hour. When we scanned the boarding pass, my friend was stopped by one of the staff as he was carrying two backpacks. Despite the fact some people's roller cabin luggage alone is the size of my friend's two backpacks combined, that staff insisted that my friend must pack everything into one backpack only. My friend had to step out, repack everything into one bulging, overflowing backpack before he is let through. The content brought through the gate doesn't change, the two backpacks were far from exceeding the luggage allowance in the first place, and the staff has created nothing more than sheer annoyance and further delay in our already delayed trip. The flight was around 50 minutes long and given the 1-hr time difference, reached London Luton airport at around 10:45pm London time. By this time, my friend and I were very anxious as we need to catch the 11:20pm bus from the airport to the train station, if we miss that bus, we will miss the last train home and will inevitably have to spend the night out in the streets. Just when everyone is getting their luggage from the cabin and gearing to leave, a flight announcement sounded saying that the bus to the gate will not be here for another ten minutes, and we were frustrated. Despite being late for an hour, the shuttle bus to the gate is still not scheduled on time! By the time the shuttle bus came, everyone got in, and we arrived at the gate, it was 11pm and we have barely 20 minutes to run to the customs, clear it, and dash to the bus stop. I have to run and dash through the crowd like a mad person, and we hopped onto the bus with only 2 minutes to spare. I don't think I will take easyjet again. What an ironic name.

✅ Verified Review | EasyJet flight from Vienna to Edinburgh. A very smooth and pleasant experience for a low fare. Fast boarding, on-time departure, on-time arrival, clean, new and modern aircraft, enough legroom for the flight, everything one could need for a travel within Europe. Even using an airbridge in Vienna, that is very unusual for a low-cost airline. Highly reccomended!

✅ Verified Review | There was a half hour delay on my most recent flight from Berlin Schonefeld to Pisa with easyJet. Flight quality is fine. I understand you're not paying for amenities so it's ok that it's so basic. There are no outlets or screens, and of course you have to pay for food. In my experience customer service is quite terrible and sadly the only thing I remember. I normally have a jacket with me for cold air temperatures inflight. I have never been told that my backpack can't fit under the seat (because it can and it does fit) in front of me and I need to put it overhead or that I need to put my jacket on or overhead for takeoff and landings until this flight. And I am a frequent flyer. This nitpicking, which coincidentally was only for me, felt ridiculous. With all the add-ons (eg. 18 euros per kg overweight check-in baggage) it's not even good value. I will not take this airline again.

✅ Verified Review | Would not fly with them again. Delays on the aircraft are unacceptable. Putting you on a plane and then having you wait for over two hours before take off, that is disrespectful. And having it happen on both flights from Tel Aviv to London shows a pattern. For sure this is the last time I ever fly with easyJet.

✅ Verified Review | Stockholm to Luton was scheduled to depart from Stockholm at 21.30 on 2nd June. On airport monitors it was displayed that the flight was delayed until 22.30. No one from Easyjet showed up so we asked airport information and were told that flight was cancelled and that there will a flight the following day. We stayed at the airport hotel and took a 5.00 am flight for Gatwick the next morning. We asked Easyjet to compensate us for the flight but they said the flight was delayed and not cancelled.

✅ Verified Review | Frequent flyer on this flight Madrid to Gatwick. I don't know if I am unlucky but 95% of the times has been delayed! I understand you are not paying for a premium service but I cant really understand how its possible, specially from London airport, the flights are usually delayed.

✅ Verified Review | Manchester to Prague. Quite a good experience on the outbound flight to Prague. Aircraft clean. Cabin crew nice & friendly as was the captain/co pilot with their information. Arrived just a few minutes late. Return journey delayed. Over 2.5 hours late leaving so arrived at MAN 01.30 instead of 23.00. Delay due to a lady being offloaded on the aircraft's earlier journey due to panic attack. These thing happen. We had a 99CZK (£3) for refreshments. Managed to get a drink and a butty with just a few pence to pay. So not bad. Both flights full. Would fly easyJet again as we like the unrestricted weight on cabin bags.