easyJet

✅ Trip Verified | Birmingham to Belfast. This is our first flight with EasyJet we were very impressed with the service. The flight actually arrived early, the seats were comfortable and the staff pleasant. We wouldn't use the in flight service again on a short flight as it all has too be rushed but this is just a personal observation not a criticism. We also needed wheelchair assistance and this was also first class from EasyJet and the airport staff, thank you very much.

✅ Trip Verified | Arrecife to Gatwick. The situation at Arrecife with Speedy Boarding is chaotic if you are at Gate 1 - you have to be bussed to the aircraft and it is no use paying extra for Speedy Boarding because it is a free for all. I have experienced this before and, being a Plus Card member, feel aggrieved that the conditions of my membership are not being met in full. That said, the flight itself was superb. The plane was brand new and the exit row seat I chose had brilliant legroom especially as you are not allowed to place luggage under the seat in front. Unfortunately, I had a seat kicking brat behind me making my usual forty winks impossible to achieve. Its response to a request from the parent was to bawl right in my ear! The seats are fine for short haul but a little hard on my backside and I reckon four hours is about maximum. Cabin service was exceptional and the frequent updates from the captain most informative and welcome. I usually fly Easyjet on this route and apart from the times Speedy Boarding has not been possible, the experience has usually been very positive.

✅ Trip Verified | When I flew with easyJet to Bristol the crew were so friendly and helpful. The seats were quite comfortable but the velcro on the seat in front had come off so I could see inside it but no biggie. The pilots were informative, the flight was short (UK Domestic flight - 40 min) and on-time. I would definitely fly with them again.

✅ Trip Verified | Edinburgh to Gatwick. Scheduled departure time 15:50, actual departure time 17:50. Conflicting and inaccurate departure gates - easyJet App flight update not working. Nonexistent baggage carousel notifications. Gate crew & cabin staff seemed up to the task of dealing with disgruntled passengers. I’ll be checking out easyJet as last not preferred flight solution next time.

✅ Trip Verified | A quick flight from Basel to London turned into a 3 day and $2k nightmare after easyjet was delayed over 3 hours. They say they will help you with expenses, but I was quickly denied (and I only claimed the $600 rebooking fee Norwegian charged me). I also had two suitcases with my ticket, which they said wasn't in their system and needed to charge me again even though it was on my phone. Long story short, this airline clearly isn't worth the headache. I wish I would have listened to the reviews. Hope this helps.

✅ Trip Verified | Munich to Luton. This is my 4th flight this year - each flight more than 1 hour late. Easyjet collects delays over the day and the late flights are all delayed as the pilots are over there time windows. As this is four trips in a row now, at different times in the week and to different destinations - this is a systematic failure. A very frustrated customer.

Not Verified | Geneva to Amsterdam. Had about 3 hours of flight time this weekend with my return journey, and about 3 hours of delays. Since easyjet is cheap, I ask nothing but to be on time, but that didn't happen apparently.

✅ Trip Verified | Luton to Heraklion. Well the flight and cabin crew are first class but the airline is let down by the ground handling agents it uses. Our flight out from Luton was boarded and pushed back from the stand and head down the taxi way towards the run way only to be met half way down by a follow me car from the airport and parked on a remote stand at Luton. This was after what I can describe has the worst aircraft marshalling I have seen since I watched a charity clip by the RAF on UTUBE. Luton Airport wonders why it is getting so many bad reviews and bad press. Why board an aircraft which you know is going to be subjected to a 30 minute delay. The aircraft captain told everyone that the was an ATC delay due to congestion en route but this would of been known before the aircraft was boarded so why board it? But when we did get underway the crew due to tail winds were able to make up the 30 minute delay and arrival on stand on time. The service on board was slick and professional. The menu was good value for money and we had pre ordered which is a new service and I can recommend this to any one. The return trip we left 35 minutes late due to the aircraft which was been used arriving late from its trip to Luton. However again the crew were able to make up 20 minutes of the flight time arriving into Luton 15 minutes late. But due to the non existent cowboy ground handling company and the jobs worth mentality of its staff who could only manage to be bothered to use one set of aircraft stairs for a full A320 which was parked on a remote stand meant we were kept waiting 35 minutes before we got into the terminal building.

✅ Trip Verified | Aberdeen to Gatwick. I've had approximately 8 flights in the last 3 months and this will be only and last aboard easy jet. During boarding before my flight a woman was holding a very small bag came under question while boarding and demanded be put in another bag the woman was carrying on - needless to say the passenger was frustrated and as boarding said "idiot" after passing the gate. Uncalled for, yes, but the response by the agent was ridiculous. Shouting excuse me, causing a scene and in general making the situation more than it should have been when if the woman had whispered far worse expletive. Unbelievable and poorly managed. Also, while boarding, officers were called - the whole thing was completely blown out of proportion.

✅ Trip Verified | Gatwick to Funchal. The cabin crew were amazing, made the flight a really happy experience can't praise them enough. The captain was also very informative to the passengers and overall one of the best flights I have flown on.