easyJet

Not Verified | Not the greatest flight I had. People seem to like this airline a lot which I cant understand. The food, its nothing out of the ordinary. Its not cheaper nor better, I think its even more overpriced than some other companies. I had to pay 5 pounds for a small plastic cup of porridge which wasnt that great either. But what can I expect, Its a cheap airline so no chance for getting anything decent for a low price. The seating is not great but is better than most of the other budget airlines. You have more leg room and the seats are bit nice and more comfortable, the ground service isnt special, you may walk down the stairs and to the plane or get on a bus. I had some issues with that cabin crew being rude. Personally i wouldn't recommend this airline, if you want more legroom and more comfortable seats and you are willing to pay more but not enough to get a business class seat then this is the airline for you. if you are going on a flight that takes less than 4 hours of course. But other than that, the airline is decent.

✅ Trip Verified | In my opinion, EasyJet is the best low-cost airline. You get choices of seats, and the onboard menu is very reasonable compared to airport prices. EasyJet Switzerland is a notch better than EasyJet, as their staff are multilingual.

✅ Trip Verified | Gatwick to Faro. I would like to say a huge thank you to the flight crew who made the flight a total blast. Such a great way to start our holiday.

✅ Trip Verified | Let me begin by saying this is by far the worst flight experience I have ever had, and that begins prior to even leaving the tarmac. We begin by finding out our gate only 20 min prior to boarding. After rushing to the site and waiting in an incredibly slow moving line, we were met by a customer service representative stating our bags did not meet requirements, and would not give a clear explanation as to what the requirements were. As the line behind us was so long, she barked orders at us and suggested we pay the GBP50 baggage fee as opposed to finding a solution so she could get the line moving, and perhaps make some commission. Finally, she checked a bag for us for the price of dealing with her attitude. We continued onto the plane where we were made to wait 1hr to leave the tarmac due to a single missing passenger. We found this out through a series of unprofessional announcements from a male flight attendant. Beyond that, some occurrence with a lithium battery unidentified was in a checked bag, resulting in an additional 40 minute delay to find the device (this could be a source of easyjets abnormal 1 bag policy forcing someone to decompose their bag and repack it in a rush). His child was vomiting as they searched for his bag. On top of this, France went on strike during this process creating an even longer delay as we had to reroute around them. The only compensation to be offered was lukewarm water. Flight attendants could later be found charging people on the flight for snacks and beverages since they were now 2 hrs behind on dinner. This is the consequence of LGW’s overall disorganization as a facility along with the poor quality of easy jet to design practical tools for their employees to meet customer service needs. We are extremely dissatisfied customers and will not be flying with easyJet again in the future. As the man on the speaker said “this is a joke”.

✅ Trip Verified | Belfast to Liverpool. This was my first time flying with Easyjet - I wouldn't fly with them again. Firstly this was a short flight (35 mins) so I didn't expect much. Boarding was ok and the Crew said Hello. Their appearance was shabby. Once in my seat the Cabin itself seemed old. Obvious no recline - seats bolt upright and poor legroom. Did not expect any service and an announcement was made that due to flying time if we want anything to press the call bell. This is fair enough. The brochure prices seemed ok and there was a good range on offer. The flight crew announcements - very professional. We landed on time and the price paid for the fare was reasonable. In saying that i found the seats/space too uncomfortable and would rather pay more for a better experience.

✅ Trip Verified | Funchal to Gatwick. My flight was cancelled by EasyJet at the end of August, not because of adverse weather conditions or other external circumstances, and I am still waiting for the reimbursement of some expenses. Not to mention that all flights were fully booked and I had to stay two more days in Portugal. The expense claim was managed in a very unprofessional way, with delays, mistakes, lack of clarity and different interpretations of what can be reimbursed and what cannot. Last week, three months after submitting the claim (!), there were still expenses that hadn't been processed and I was told that the lunches and dinners I had during the two extra days would not be reimbursed because the hotel invoice is not in English and doesn't state what I had for dinner and lunch. This is very bad customer experience!

✅ Trip Verified | Malaga to Stansted. I do not like flying "budget" airlines. That said there was nothing really wrong with this flight. Obviously you have to pay for everything on board which is the model, fine but I just find the flights too cramped especially when you on a heavily booked or full flight. The seats themselves are not uncomfortable but the legroom is not great (not the worst I guess). Professional staff, friendly did their best to make the flight agreeable. In this class of airline Easyjet is probably one of the best I just limit my flights with budget airlines to the minimum.

✅ Trip Verified | Bristol to Edinburgh. Arrived at the airport 2 hours early and discover my ticket doesn't include hold luggage. Tried to use the customer service desk and was rudely directed elsewhere. Tried to add it on the website but that didn't work. They charged me £40 at the airport.

✅ Trip Verified | Stuttgart to London. I’m not a happy flyer. Every time I fly easyJet there are delays of at least an hour. Every time they ask me to hand in the luggage to be put in the hold. What’s the point of hand luggage I ask? The staff are rude and patronising. Most unpleasant experience

✅ Trip Verified | Nice to Luton. It is the third time I use easy jet in the 3 last months and each had 2-3 hours of delay! No train available to at the arrival (because too late) and no commercial gesture. So my taxi bill becomes higher than the flight itself. To avoid absolutely!