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Druk Air

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 18 reviews
8/10
No Skytrax Rating
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8/10

"very happy to fly Druk Air again"

(Australia)

My wife and I flew return trips on Druk Air from Kathmandu to Thimpu for a section of our honeymoon. There are very limited options to get in and out of Bhutan, so I was a bit concerned about the ability to choose exactly what airline and flights we were going to take. However, it all went really smoothly. We were warned beforehand that the flights are often several hours late, ours was close to on time. We were told that we'd see the Himalayas as we flew past, including Mt Everest, which we did. The crew were courteous and helpful, and the food surprisingly good for such a small airline. The plane was old, but appeared to be well looked after. There is no in-flight entertainment system, so bring a book/tablet to keep yourself entertained, or read the airline magazine, which will mainly feature articles about how much the Bhutanese love their King (they are crazy over their monarchy). If we are ever lucky enough to go back to Bhutan, I'd be very happy to fly Druk Air again.
Type Of TravellerCouple Leisure
Cabin FlownEconomy Class
RouteKTM to QJC
Date FlownDecember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
6/10

"staff were lovely on board"

(India)

Flew Delhi to Paro via Kathmandu return. Check in at Druk Air in Delhi was fine. We got the seats we wanted. Flight was to depart at 6.30 but we got delayed due to fog in Kathmandu. Eventually left 4 hours later 10.30. We were kept informed but the manager in charge at Delhi was a very rude lady who kept saying that its not their fault and the delay was due to fog - not that any passenger said anything. She was so aggressive about the whole thing that it made you dislike the airline even before we took off. Most passengers were appalled by her way of speaking. The rest of the flight was good. The staff were lovely on board and very apologetic. Food was very average. Return flight once again delayed due to fog in KTM. Apparently it happens every day. Again flight back was fine. Food pretty average. Landed late in Delhi. All in all an okay experience that would have been much better without that lady shouting at us in Delhi.
AircraftA319
Type Of TravellerCouple Leisure
Cabin FlownEconomy Class
RouteDEL to PBH via KTM
Date FlownFebruary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"Friendly and efficient cabin crew"

(United Kingdom)

Very pleasant flight from Kolkata to Paro with Druk Air. Friendly and efficient cabin crew. Nice snack and drinks. Even got boiled sweet for landing. Superb scenery en route, especially as we approached Paro of course. Have no idea of cost as was booked as part of package but overall excellent.
Type Of TravellerCouple Leisure
Cabin FlownEconomy Class
RouteKolkata to Paro
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
7/10

Druk Air customer review

(Canada)

Kathmandu-Thimpu May 15. Thimpu-Bangkok May 20 both 2014. Got to see Mount Everest on first flight in a smallish jet-prop plane. On second flight I found the meal to be indigestible.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Druk Air customer review

(Switzerland)

Delhi-Paro-Delhi Oct 7th and Oct 17th. Excellent flight in business class. Fast check in baggage arrived promptly at both airports. Very good meals 3 choices. Service a bit rushed coffee being served when still eating. A nice touch: being allowed in the cockpit when overflying Nepal beautiful view of Himalaya range. Price a bit expensive but Druk Air has a monopoly on all flights to Bhutan.
Cabin FlownBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

Druk Air customer review

(Bhutan)

BKK-PBH J class. Check in smooth. Departure slightly late due to late arrival night before and need to adhere to minimum rest times for the crew. On board service was excellent with a seasoned cabin crew. Breakfast was hot and tasty. Lots of updates from the flight deck. A good flight overall.
Cabin FlownBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
10/10

Druk Air customer review

(United States)

Flew Delhi - Paro return with outbound travel 27 Oct return 3 Nov. J class both ways. What a wonderful airline! Hot towels before takeoff. Excellent meal en-route with a choice of 3 hot entrees. Bar service. Hot towels again before landing. Seats were standard F class. No entertainment. Flight attendants were friendly and accommodating. Flew right by Mt. Everest both directions which the captain pointed out. Landing in Paro quite interesting as was takeoff.
Cabin FlownBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
8/10

Druk Air customer review

(United States)

Quite a nice experience. Once onboard the service is very good and the food and drinks of international standard. Landing and takeoff in Paro is a bit of a rush. Though they are the only carrier to Bhutan they do a good job and provide a good quality product. Tickets are expensive but that is due to high costs of operation.
Cabin FlownEconomy Class
Value For Money 12345
yes
7/10

Druk Air customer review

(United Kingdom)

KTM-Paro return. Single class on a turbo prop plane. Very bumpy ride into Paro through the valleys but no problems on the return. Snack served both ways. Seating rather cramped. Good views on both legs. Seats on "best" sides seemingly booked well in advance by travel agencies.
Cabin FlownEconomy Class
Value For Money 12345
yes
10/10

Druk Air customer review

(Thailand)

Bangkok-Kolkata-Paro. Flight was very enjoyable the crew were always happy the flight was on time. Food was good on the BKK-CCU leg I was served a proper dinner and on the CCU-Paro flight I was served a small snack but still excellent. My approach into Paro was unforgettable the views were breath taking but I did find the airport small. But overall an Excellent flight and I will be flying Druk Air again.
Cabin FlownEconomy Class
Value For Money 12345
yes
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