Dragonair

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 174 reviews
7/10
4 star Skytrax Rating
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9/10

Dragonair customer review

(Australia)

HKG-PEK and NKG-HKG. Excellent flights with remarkably good on-time performance despite some occasional bad weather. Menus and food are first rate as is the wine offering. One of the best set of flights I have had on any airline in a long time.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
10/10

Dragonair customer review

(Vietnam)

Hong Kong to Chengdu return. The unexpected upgrade to business class on the run up to Chengdu was a bonus. The lounge in Hong Kong while not as posh as Cathay's is certainly pleasant. Smooth flight wonderful FA's good food and a great team on the ground.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Dragonair customer review

(Hong Kong)

PKG to PVG. Cabin crews are all attentive always smiling. Food is good smooth flight and Dragonair always my first choice for my Shanghai Trip.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Dragonair customer review

(Australia)

Hong Kong to Fukuoka economy class on A320. After a miserable flight from Sydney to Hong Kong in Cathay Pacific A330-300 it was a most pleasant experience. The cabin and amenities were spotlessly clean food was exceptional and friendly and courteous cabin staff went out of their way to ensure the flight was an enjoyable experience. I thoroughly recommend Dragonair.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Dragonair customer review

(Australia)

HKG-BJS. First time flying with Dragonair and was very impressive! New clean cabin comfortable seats and great food the service was excellent and would rival many of the long haul carriers. Really friendly professional Crew very fluent in English. Was even impressed by the gifts given to children during the flight. Only thing I would mention is the ground staff could have been a little friendlier and it was annoying and difficult to find the desk to get a boarding pass again even though I had been given one already by Qantas so I was unsure what that was all about. All in all a refreshing and pleasant flight and will certainly try and fly with Dragonair again if the opportunity comes up again.
Seat TypeBusiness Class
Value For Money 12345
yes
9/10

Dragonair customer review

(United States)

HKG-BLR-HKG. First time and I was impressed with the service. Both flights were late night schedules so I mostly slept. However on a 5.5 hr flight they served 2 meals and the service was so unobtrusive that they did not disturb those of us that did not want to eat. When I dropped my glasses the flight attendant picked them up cleaned them and handed them back to me. Entertainment was limited. Cabin was cheerful and clean. Seats were so-so they were angled lie-flat.
Seat TypeBusiness Class
Value For Money 12345
yes
8/10

Dragonair customer review

(China)

Although Hong Kong to Xiamen was a short flight all of the cabin crew tried their best to serve and collecting the meals efficiently and Dragonair used A330 with PTVs for this short flight. It was very comfortable.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Dragonair customer review

(United Kingdom)

Having flown Cathay Pacific from Manila to Hong Kong and received an average service we expected Dragonair on the return leg to be worse. Checking in at the Airport Express terminal in Hong Kong was painless the journey from railway station to plane was simple. The only complaint is that we had to take a bus from a far gate at Hong Kong to the plane. Boarding the plane the cabin crew were smart and friendly offering us a choice of Hong Kong Filipino and International newspapers. We had a nice full meal with chicken rice and vegetables followed by fresh fruit and tea and coffee for dinner. Seats were comfortable if a little too short for me to rest my head comfortably when sleeping. Arrival was on time and passage through the airport was quick it restored my faith in short-haul airline travel around Asia.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Dragonair customer review

(Philippines)

HKG-MNL. Check-in was handled smoothly at HKG train station. It really paid off to check in online 48 hrs prior so I was able to get seats on the second row of the A320. I must say that I am not a fan of A320's due to the cramped seating (I'm 6 ft. tall) and this was no exception however everything else worked well. The purser and her assistant greeted passengers at the door of the aircraft which looked brand new and smelt clean too. Dinner was served on the short hop to MNL. Wine and drinks were offered after the dinner trays were served. Service was good and made for a pleasant flight. The entertainment options were more than sufficient for the 2hr flight.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Dragonair customer review

(Hong Kong)

HKG-PEK-HKG. The flight to Beijing on a new A320 was great. No PTVs only overhead screens but with an adjustable headrest for comfort. Crew was great with chicken rice for an early dinner. The return trip was good except when a flight attendant rudely told me to switch off my camera when I was boarding. Aircraft was old but surprisingly there was IFE. Dinner was beef with macaroni overall the flights were OK.
Seat TypeEconomy Class
Value For Money 12345
yes