✅ Trip Verified
| I booked a first class trip for two on Delta Airlines using my Delta Sky-miles Platinum Card. We were flying from La Guardia to Houston. It’s about a four hour flight. For me, any flight over two hours I tend to fly first class. Unless, the ticket value is exceptional. Although I’ve held this card for sometime now, I’ve only flown first class twice on Delta. I generally use Delta to fly to Atlanta, which is approximately two hours. Anyway, the trip began with the rep at the gate informing us that we wouldn’t be able to sit together due to a broken seat. I was like that blows but whatever. Then I thought to ask the Delta Rep if maybe they could simply inquire with the passenger; who one of would be sat next to, if they didn’t mind switching to a different seat (still in first class but with no on occupying the seat next to it). I was told by the Delta Rep, that I should do it myself. Which, if that’s their policy, I get! He offered no other remedy. Maybe he could’ve said: hey, I realize it’s a bit of an inconvenience, separating you and if it’s important for you to be seated together; I could move you but you’d be losing first class service (which is much on Delta anyway). I just felt that there was no regard for professionalism. It matter of fact and deal with it attitude. The kicker was this, we boarded the plane and the “first class” Stewardess was no prize either. I will give this though, she did assist in getting us seated together. She then took drink and food orders. My order was taken first. Apparently, too many people ordered the chicken salad dish. She came back to me and here’s the dialogue: I can’t give you the chicken dish, you’ll have to have the pastrami sandwich. I said well I’ll pass, because I don’t eat pastrami. But how does that work anyway, you told me my choices and I selected like everyone else? She says we ran out of the chicken. I say, but you took my order first? She says well in looking at the medallion status, you fall to the bottom. What was so crazy about that is that I purchased both first class tickets and she brings my boyfriend the chicken salad! We both laughed like hell! Again, to her defense it could only be the Delta Airline to blame. No ideal how she decided he got to eat over me though. There is clearly no training on tact or etiquette. And if I’m wrong in that statement; there is either no policy in place for common occurrences. The whole point of this review is to hopefully save anyone from wasting money on Delta first class. I’ve flown first class on American Airlines quite a few times also and have had zero complaints. Their planes even appear to be nicer. The meal thing wouldn't happen either as you select it 30 days to 24 hours before your flight. I’ll be getting rid of the Delta card. It serves no purpose.