CSA Czech Airlines

Just flew return from Prague to Paris CDG and back. Both flights were slightly delayed but arrived almost on time. So far so good. Both flights were however not operated by CSA even though they have they code and I bought CSA. They are not using own planes but charter airlines planes of Travel service on this Paris route. So seat pitch was very tight as you can expect from charter planes. Slightly worn plane as well. I used to fly with CSA when they had own planes and it was more comfortable. Service is consisting of drinks and snack. Now on Paris route is only Air France or this charter plane of CSA. I will fly Air France next time.

Flew with them on Prague to Malpensa Milan route and to my shock this flight has been operated by ATR 72 turboprop plane. Normally this flight will take a maximum one hour but with this plane it was 1 hour and 40 minutes. Very worn plane and noisy. I was telling to myself that I will never ever do this mistake. Good I bought only one way. There is lot of others flying big planes this route and I will stick to them next time. Otherwise water was provided few times by tired crew. They've been sorry but confirmed it is not rare lately as they put those slow small planes due to low passengers loads.

We have just completed flights from Madrid to Prague and return both flights were bought on Czech Air web page and ticket says it is their flight but the flights were operated by to us unknown low cost airline Smartwings. I found this unacceptable to sell tickets and telling us it is full service flight but then flying low cost. We complained and were told by crew that Czech airlines is now part of this low cost airline. Plane was very tired and has very tight seat pitch. We were unhappy with this. Crew was good and drinks were offered for free. We suggest to be careful with Czech Airlines and check what you are buying.

I booked a Czech Airlines flight from Prague to Dubai but it was actually operated by Smartwings (The Travel Service). I paid a lot more than if I had booked the same flight directly with Smartwings. The only difference between the two is that booking through Czech Airlines you automatically get 23Kgs baggage allowance whereas with Smartwings you get 15Kgs and have to buy extra. I found the Smartwings plane to have terrible leg room. I'm average height and my knees were brushing against the seat in front. The person behind must have been the same because when I tried to tilt my seat there was considerable resistance - the person's legs! The plane was clearly used for short haul flights but this was 5.5 hours and it was quite uncomfortable. There was a meal served which was good and the cabin crew were very jolly.

I flew from Bratislava to Prague on a one-way flight last week. The flight itself was relatively short yet my ticket cost around 100 Euros which was slightly above what I would've chosen to pay. The flight was slightly late on departure yet it arrived on-time in Prague. Service on board was horrible only one drink offered and no snacks offered at all. The check-in was easy and went without any problems. Overall I expected more from Czech Airlines and I will only fly them again if necessary.

A very quick hop from Prague to Warsaw and return. Ticket bought through my android mobile check in functional on both ways and working fine. Flights all on time. The leg to Warsaw was serviced by the older ATR72 showing their age and rather uncomfortable and loud with desperate need of a re-do. The return was the much newer ATR42 with comfortable interior and a welcomed change. Cabin crew professional and smiling. Nothing to complain about. LOT (the competitor) used Embraer jets thus handles this route in 50minutes compared to the turboprop ATR that flies between both cities in 90 minutes!

I flew from Prague to Amsterdam we flew with the airbus A320-200. The crew were friendly and we had drinks served 3 times even though it was just a 1 hour flight the airplane was on time and we landed 10 minutes early. The cabin crew were helpful and there was a lot of leg room.

ICN-PRG on A333. Lots of legroom. Flight crew were very good. It was a daytime flight and crew left a large bottle of water for everybody after breakfast was tidied up instead of doing drink runs. Meals were good and flights on time.

What a pleasant surprise! We flew from Prague to Barcelona in April. There is more leg room in coach and they give out free surprisingly good sandwiches and your choice of beverage including beer and wine. The attendants were pleasant and professional and the plane ride was smooth.

We took CSA for our PRG-BUD-PRG flight. Morning flight operated on time with little old-fashioned ATR 72. Although the flight was quite short the service was very good. We were offered biscuits and two rounds of drinks. Cabin crew OK. We arrived 15 minutes early at BUD. Flight back was operated with new ATR 42. Flight on-time cabin crew very friendly and we were offered biscuits again and even three rounds of drinks. At Prague we didn't wait for our luggage for more than 5 minutes. Very pleasant experience.