✅ Verified Review
| Lisbon to Skopje via Prague. I was traveling first time with Czech airlines, and I will never travel with them again. I was returning from a trip, from Lisbon to Skopje via Prague with my fiance. The tickets we bought were called Economy LITE but were not cheap at all. Although we bought them 4 months in advance we paid for a round trip 298 EUR and 288 EUR for he both tickets, plus 50 EUR for 1 bag checked in baggage. When we were checking in in Lisbon we were told that they will have to give us separate seats, because they are charging to give you seats next to each other. Although they had many free seats in the aircraft they gave me seat in the front of the plane ant they put my fiance at the tale. They told us try to change the tickets later, but of course, it was not possible because the plane was full, and I noticed, that many people are set randomly, and separated from their friends. They are separating the people that travel together just to charge for connected seats, you pay normal price and you receive low budget flight service. You don't receive free meal or drink during the flight. You have only 7kg hand baggage. It doesn't even include personal small bag, where you can keep your passport and money. They told us to put these small bags in the hand baggage suitcases, otherwise they would have to charge us. So we put these small bags in the suitcases and later during the flight we spent the all time hungry and thirsty, because it was too difficult to take out money or credit card out from the suitcases in the bags compartment. The flight Lisbon to Prague was late almost one hour and we almost missed our connected flight, we had to run like crazy through the airport. The thing we had separate and distant seats made the situation more difficult, we had to wait and search for each other. Fortunately the connected flight to Skopje was delayed too, so we arrived in last moment, all sweaty and tired of running. Regardless of this, at the boarding entrance, they told me to open and rearrange my suitcase, and I had to do it at the entrance on the floor, because it had one small lump of 3cm that was not fitting in the allowed dimensions, which they wanted to charge me for, although it was clearly obvious that the size of the suitcase fits perfectly, even the lump fitted if pressured, because the suitcase was not full, just one item was not set perfectly. It was my personal small bag that they told me to pack in the suitcase at the previous flight. After all this, we arrived in Skopje, but my checked in suitcase didn't arrive, although I paid extra 50EUR for this service for a checked in baggage. I made a complaint, but the web baggage tracking still can not find it after 3 hours. I hope that at least, this problem with the lost suitcase will finish well, and the suitcase will be found in the next days. I would totally not use Czech Airlines flights again. Instead making your travel easier and more comfortable, they are making it more difficult and exhausting. You pay a normal ticket price for this ticket they call "EconomyLITE" and you receive low budget flight service, even worse. Completely not worth for the money.