Continental Airlines

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 901 reviews
4/10
No Skytrax Rating
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2/10

Continental Airlines customer review

Review by (United States)

Mumbai to Newark on Business first. Worst service with FA's full of attitude. Mid flight snacks very poor and just kept in the galley. No service as I saw most of the passengers to go up to the galley asking for water and tea. It was like a self service. Not a service you expect in business class.
Cabin FlownBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
2/10

Continental Airlines customer review

Review by (United States)

Mumbai to Newark on Business first. Worst service with FA's full of attitude. Mid flight snacks very poor and just kept in the galley. No service as I saw most of the passengers to go up to the galley asking for water and tea. It was like a self service. Not a service you expect in business class.
Cabin FlownBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
7/10

Continental Airlines customer review

Review by (United Kingdom)

Flew from Manchester UK to Newark USA with continental (now owned by United). Staff seemed a bit miserable but they did their job well and were very attentive. The inflight entertainment system was excellent and full of entertainment and the meals were what you would expect from economy class. All the flights were on time and went without any issues. overall I am happy with my experience on Continental Airlines.
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Continental Airlines customer review

Review by (United Kingdom)

Flew from Manchester UK to Newark USA with continental (now owned by United). Staff seemed a bit miserable but they did their job well and were very attentive. The inflight entertainment system was excellent and full of entertainment and the meals were what you would expect from economy class. All the flights were on time and went without any issues. overall I am happy with my experience on Continental Airlines.
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Continental Airlines customer review

Review by (United Kingdom)

Travelled from Glasgow to Newark return. Excellent service both ways with good food and ample drinks provided. Paid extra for extra legroom so seated in emergency doors. A good choice. Lots of room. The return flight had very courteous and helpful staff. They displayed lots of humour and are an asset to the company. Inflight entertainment was excellent easy to use and free. Will definitely fly with them again.
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Continental Airlines customer review

Review by (United Kingdom)

Travelled from Glasgow to Newark return. Excellent service both ways with good food and ample drinks provided. Paid extra for extra legroom so seated in emergency doors. A good choice. Lots of room. The return flight had very courteous and helpful staff. They displayed lots of humour and are an asset to the company. Inflight entertainment was excellent easy to use and free. Will definitely fly with them again.
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Continental Airlines customer review

Review by (United Kingdom)

My partner had booked 4 flights to USA and within the US over 3 weeks. We flew from Heathrow to Washington to Las Vegas to Newark to Heathrow. Overall we were happy with the service provided. Checking in was quick and easy no long queues and staff helpful. Flights were on time and their system of grading boarders was good. Leg room was ample on 3 of 4 flights. We had onboard entertainment with latest films not charged extra and no technical hitches. Food given on 2 of the flights only - usual standard airline food - hot and edible. Downside was that onboard staff were unfriendly and only did the bare minimum. Some of the planes were dated. I would use this airline again but feel they need to address their cabin crews attitude as they are at the forefront of this business and people like to be greeted by friendly faces.
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Continental Airlines customer review

Review by (United Kingdom)

My partner had booked 4 flights to USA and within the US over 3 weeks. We flew from Heathrow to Washington to Las Vegas to Newark to Heathrow. Overall we were happy with the service provided. Checking in was quick and easy no long queues and staff helpful. Flights were on time and their system of grading boarders was good. Leg room was ample on 3 of 4 flights. We had onboard entertainment with latest films not charged extra and no technical hitches. Food given on 2 of the flights only - usual standard airline food - hot and edible. Downside was that onboard staff were unfriendly and only did the bare minimum. Some of the planes were dated. I would use this airline again but feel they need to address their cabin crews attitude as they are at the forefront of this business and people like to be greeted by friendly faces.
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
1/10

Continental Airlines customer review

Review by (Norway)

Travelled 4 legs inside and to/from US with Continental. As a family of 5 with 3 children we never got our reserved seats we where put in 5 different locations on the plane on all 4 legs. When we asked to sit with our children we were met with rude personnel. Booking tickets several months in advance and checking in many hours in advance made no difference. When a delay from US to Europe made us miss the connecting flight no one would help us.
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
1/10

Continental Airlines customer review

Review by (Norway)

Travelled 4 legs inside and to/from US with Continental. As a family of 5 with 3 children we never got our reserved seats we where put in 5 different locations on the plane on all 4 legs. When we asked to sit with our children we were met with rude personnel. Booking tickets several months in advance and checking in many hours in advance made no difference. When a delay from US to Europe made us miss the connecting flight no one would help us.
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no