China Southern Airlines

✅ Verified Review | I had a great experience flying China Southern Airline from New York to Guangzhou Airport. Business class seat is comfortable with great layout. There is only one seat on window side which give me the wonderful experience. The best experience is the great service provided. Staff are professional, friendly and caring. They pro-actively asked for what help they can provide. I really would like to express my appreciation to the flight attendants to make the trip an forgettable one.

✅ Verified Review | Auckland to London via Guangzhou. Last time I took this airline was 3 years ago. Lovely service from Guangzhou to London. Food was great, crew happy to be there and looked after the passengers during the flight. Especially the qualities of service won't be different because different class. Will see your lovely team again next month 25th May from London to Auckland.

✅ Verified Review | China Southern from Los Angeles to Bangkok return via Guangzhou. The flight from LAX to CAN was 15 hours 10 minutes. On the way to Guangzhou I sat window seat, I was awake a good amount of the flight there and was comfortable. The seats were spacious, I had enough leg room and the staff was extremely friendly. The food was great and they are quick to bring you any beverage you need at any point in your stay. They had a huge selection of movies, a wide variety of shows available, music, short travel movies, the map was great, every seat had a charging station so that was great as well. On the flight home my friend asked for a snack after the last meal and they gave her a turkey sandwich. I also asked for a glass of wine and even though they were technically done with opening new bottles she found me some red wine and was able to pour us each a glass which helped go back to sleep for the rest of the flight. I'm extremely Lactose in tolerant and I was able to eat most of the meals. The layover in Guangzhou is what puts them over the top. I only speak English and didn't know a drop of Chinese. Upon exiting the plane the crew direct you where to go for your visa and a woman from China Southern who is fluent in English was waiting to help us, she made sure we filled out the paper work then gave us a map and went through the rest of the directions with us & ensured we understood completely what to do/where to go. My friend and I followed other people and got lost in the airport for 1-2 hours and once we found the paper she gave us we found our next stop within 5 minutes. Since we had a 26 hour layover the people at the China Southern counter had us pick a 5 star hotel. Since we were about to miss our bus the girls ran all the way through the airport with us, sat us on the first seats of the bus and talked to the bus driver and made sure he knew where to take us and made sure he told us when to get off. When our stop came up he found us and made sure we got off and told us where to go to find the concierge at the hotel. It was in the middle of the city and gorgeous. We got a great free buffet breakfast, transportation to and from the hotel. Everything free. The only things we paid for was our day of wandering around China before our flight to BKK.

✅ Verified Review | Yesterday I experienced an awful flight from Singapore to Guangzhou with China Southern Airlines. The flight attendant attitude in economy class was bad，without smile and patience for our requests. I didn't eat anything due to the food and I asked one of the flight attendant to give me some bags of peanuts. She replied that they don't have any. My personal feeling is that her attitude is bad. I gave her a bottle of protain power and "told" her to put some hot water, just little cool water and then mix it. Several minutes later she gave back the bottle to me which the water is not hot so that the powder was stuck not mixed.

✅ Verified Review | Shanghai to Guangzhou. Due to weather reasons, most flights to Guangzhou are delayed. Because the flight took off at 5:00 pm, I finished eating the meal on the plane, and then a short break for a while. the Boeing 777-300ER first class seat allows me to rest comfortably, even if the weather is not good. The flight attendants on the plane asked me if I had to drink, told me the weather in Guangzhou and their service left me a deep impression.

✅ Verified Review | I took a flight with China Southern Airlines from Vancouver to Guangzhou return in business class, on the Boeing 787. The plane was pretty new and clean, my experience was improved with the comfort and atmosphere light. Flight attendants were very nice and helpful. There were many films and entertainment programs in the system. I also used a female-only channel when I went through the customs in Guangzhou Baiyun airport, that was nice. I would feel better if I could have WIFI connection during the long trip. Also, there was still no airbridge in Guangzhou.

✅ Verified Review | Guangzhou to New York and good care of cabin crew. I took my daughter in the economy class and liked the spacious and comfortable seat in the Boeing 777-300. The reason I chose China Southern was for the not expensive ticket. They offered snacks, dinner and breakfast. We got good rest in flight. And when disembarking we did not wait too much time to claim our baggage. I appreciate the cabin crew service.

✅ Verified Review | Sydney to Guangzhou on China Southern. Flight was very smooth both in the air and on take off and landing. Inflight entertainment was excellent. Cabin crew were very friendly and helpful. Toilets were clean and well equipped. Food was great. We'll never have hesitation in flying China Southern again.

✅ Verified Review | Seoul to Melbourne via Guangzhou. I was worried about transit, but the transit service at the Guangzhou airport was good. Guangzhou to Melbourne the flight attendants were so kind as to be nice and pleasant and had a nice trip. In-flight meal was nice, and seats were comfortable. The flight returned to Guangzhou on April 15 was also comfortable and I am very pleased with the transit hotel service. I go to Melbourne once a year, and I will try to use the China Southern airlines next time.

✅ Verified Review | Jakarta to Los Angeles via Guangzhou. The food served between Jakarta and Guangzhou was good, however, the food from Guangzhou to Los Angeles was not very exciting. The flight attendants were nice and professional. The flights were cheaper than other big airlines in this region. however, as an international airline they still need do a lot of work on their inflight and online service. For example, magazines are in Chinese; their online check-in system is more complicated compared to other airlines online system; mobile app even only works for Chinese tel number when doing check-in or verify ID or bank cards.