"especially commend the staff"
James Mulqueen (United States)
✅ Trip Verified | Guangzhou to New York. I had a most comfortable and enjoyable flight at a price much below other comparable airlines. Business Class seat had a full reclining seat and offered privacy. The staff was very welcoming as I boarded. The plane itself was quite new and spotlessly clean. The food served was first rate and there were enough choices. If my wine or water glass was empty, I was offered a refill before I could request one. I want to especially commend the staff which took care of my cabin and made what could have been a long, tedious flight quite enjoyable. This was my first flight on China Southern but not my last!
| Type Of Traveller | Solo Leisure |
| Seat Type | Business Class |
| Route | Guangzhou to New York |
| Date Flown | May 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"upgrade with a very low fare"
Mengfan Wang (Australia)
✅ Trip Verified | Beijing to Perth via Guangzhou. I was very lucky and got invited to upgrade to business class with a very low fare and the service and seats are incredible. The crew are very nice, and food and how they served it feels like a five star restaurant. I got first check in and a nice lounge in Guangzhou, plus my bag went through really fast.
| Type Of Traveller | Couple Leisure |
| Seat Type | Business Class |
| Route | Beijing to Perth via Guangzhou |
| Date Flown | March 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"no Inflight entertainment"
1 reviews Xinwei Guan (China)
✅ Trip Verified | Wuhan to Dubai. The flight is old and the facility is really bad. There is no Inflight entertainment at all. But the stewardesses were very nice to passengers. They provided all the service we need in time. I talked a lot with the stewardesses and without them, this journey would be terribly boring.
| Aircraft | A330 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Wuhan to Dubai |
| Date Flown | May 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"Amazing food and staff"
M Geelor (Philippines)
✅ Trip Verified | Manila to Dubai via Guangzhou. Stunning service. Amazing food and staff. Legroom is good. The entertainment is satisfying. Definitely I will use China Southern Airlines for my next journey.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Manila to Dubai via Guangzhou |
| Date Flown | May 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"onboard wifi was provided"
ZhenHua Zhao (Australia)
✅ Trip Verified | Melbourne to Guangzhou return. The grounding staff in Melbourne helped me solved the problem of baggage checking, the cabin crew is friendly and patient. Guangzhou to Melbourne, I experienced the new T2 terminal - very modern and fashion, nearly all aspects are much better than the old one, and the instructions were very clear. But as T2 is too big, seemed I had go to the terminal much earlier next time. There were not many passengers during the second route, flight attendants recommended nice wine to match my food. The cabin was clean and quiet, I had a good rest. There also an arrival express card provide for business class passenger. It is worth mentioning that onboard wifi was provided during both routes.
| Aircraft | A330 |
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | GuangZhou to Melbourne |
| Date Flown | May 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"more than I expected"
Yuyang Huang (Canada)
✅ Trip Verified | Toronto to Guangzhou. The service is much more than I expected. The staff try to do some work which is beyond duty. I made the trip with a monitor. When a cabin staff saw it, she found an empty storage to place it and left a writing message on it to mention others who'd like to open it. Actually, she moved the monitor twice during the trip only because she found a "safer" place for it.
| Aircraft | Boeing 777-300ER |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Toronto to Guangzhou |
| Date Flown | April 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"helped us with any questions"
xiaolin lu (China)
✅ Trip Verified | Guangzhou to San Francisco. Boarding was smooth, and they provided drinks while waiting in front of gates. The flight departed on time. It was a long flight but it was comfortable. The flight attendants smile and answer questions patiently. The director of the flight attendants saw we two old people traveling alone. She showed special care to us, asked if we are comfortable, and helped us with any questions regarding the travel, and especially with those questions on the custom forms. The SFO people guided us to the right direction and there are people organizing at the baggage claim. They are helping in Chinese, provided huge help for us who do not speak English.
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to San Francisco |
| Date Flown | May 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"a great value for money"
Dino Geromella (Spain)
✅ Trip Verified | Rome to Hanoi via Wuhan and Guangzhou on March 2018. I chose this airline because the price to fly to South-East asia from Europe was much lower than any other competitor. Check in staff in Rome was extremely professional, boarding was on time. Brand new comfortable Boeing 787, airplane almost empty. Very professional and smiling staff, good english. Although, food service was quite reduced for being a long-haul flight. Transfers in Wuhan and Guangzhou were smooth and simple. Overall, a great value for money.
| Aircraft | Boeing 787 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Rome to Hanoi via Guangzhou |
| Date Flown | March 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"enjoyable and pleasant flight"
Ruilong Lin (Australia)
✅ Trip Verified | Shenzhen to Sydney in May 2018. Excellent service, very nice and friendly staff, check-in was quite smooth and quick too. Meals and drinks were delicious. Fruits, yogourt and snacks were also provided. The seats were comfortable and I managed to get some sleep. Overall it was an enjoyable and pleasant flight. I am glad to recommend China Southern Airline and looking forward to travel with them again!
| Aircraft | A330 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Premium Economy |
| Route | Shenzhen to Sydney |
| Date Flown | May 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"always choose for domestic flight"
Li Xiu Xia (China)
✅ Trip Verified | Beijing to Singapore via Guangzhou. I always choose China Southern Airlines for domestic flight but not international flight. I hope they can improve the entertainment system and provide more choices for meal. I am fed up with noodles or rice with chicken or beef. But the friendly staff at the checkin counter asked for my preferred seat and informed me of the location of the boarding gate.
| Aircraft | A330 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Beijing to Singapore via Guangzhou |
| Date Flown | May 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
