"accommodating and chatty"
12 reviews Bill Lachlan (China)
✅ Verified Review | Shanghai Hongqiao to Guangzhou with China Southern, seat 2A. Check in very fast, lounge in Shanghai airport dated and not in par with Guangzhou modern design lounges. Flight on time, the crew (especially female purser) very accommodating and chatty. They agreed with my opinion that food out of SHA is very awful. My first choice (fish) was sweet beyond imagination, however the crew made no problems with changing it for second option (beef). The latter was slightly better, however veggies, salad and cake still miles below acceptable level. Drinks good. The seats were full flat and entertaining loaded with many options, however the remote controller cable is way to short for allowing comfortable use. Due to discounted rate, it could have been a perfect flight if not the food.
| Aircraft | A330 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Business Class |
| Route | SHA to CAN |
| Date Flown | April 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"cheaper to upgrade to Business"
1 reviews Jiehan Guo (United Kingdom)
✅ Verified Review | Two round trips with China Southern Airlines, between London and Guangzhou. On my flight from Guangzhou to London I paid to be upgraded from Economy Class to Business Class. This turned out to be a good deal as it's cheaper to upgrade from Economy to Business than to buy a Business Class ticket in the first instance. Although this option doesn't include Business Class food I was given Business Class food anyway, which was very good. Boeing 787 cabin has a lot of space where I could relax and the entertainment system has a wide selection of options to choose from. The flight attendant service was excellent. I was impressed by how clean the bathroom was. During the descent they gave me an express pass, which saved me a lot of time. However I don't understand is why we had to turn our phones off as a lot of European airlines allow passengers to keep their phones on for the duration of the flight. This was a bit disappointing, due to Chinese Law.
| Aircraft | Boeing 787 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Business Class |
| Route | CAN to LHR |
| Date Flown | May 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"we were well looked after"
Rodney Bishop (United Kingdom)
✅ Verified Review | This is the second time my wife and I have flown with China Southern to Australia via Guangzhou and have found this airline as good as any of the others and good value for money. The business class section was very good, seats very comfortable and inflight entertainment and meals good. The staff were very friendly and polite, their English at times dificult to understand but not a problem. The stopover in Guangzhou at the Pullman Hotel on the return flight was excellent and the second time we have done this. We were well looked after on arrival and departure at the the airport and the business class lounges provided all we required. Difficult to find anything to complain about in using China Southern Airline, but just one small comment to the cabin crew, don't chill the red wine! Yes, will use this airline again for future visits to Australia.
| Aircraft | Boeing 787 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Business Class |
| Route | PER to LHR via CAN |
| Date Flown | April 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"great service on flights"
D Keslake (Australia)
✅ Verified Review | Brisbane to London Heathrow return via Guangzhou with China Southern. Good service at check in Brisbane, given vouchers for meal as not currently a business lounge at Brisbane. Great service on the flights from attendants, food was good, great choice (for those complaining due to the small choice of western food, fly with BA or Qantas). Lie flat beds on both flights, extra pillows if required and good weight blankets. Stop over in Guangzhou - great service from ground staff, who escorted us to the hotel - Pullman Airport hotel is good. China Southern Lounge in airport was sufficient, food and drinks and ability to pass the time in comfort. Flight from Heathrow with a good check in - lounge very good. Once again good service on flight to Guangzhou and then from Guangzhou to Brisbane.
| Aircraft | A330 / Boeing 787 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Business Class |
| Route | BNE to LHR via CAN |
| Date Flown | March 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"the food was decent"
1 reviews S Hantonio (Indonesia)
✅ Verified Review | Kuala Lumpur to New York via Guangzhou with China Southern. My flight to Guangzhou was delayed about 30 minutes. however, it's not a big deal since, my transit time in Guangzhou was more than 3 hours. The seat on Boeing 737 was nothing special, with no entertainment and no headrest, meal was offered once but too salty. My flight to New York JFK was ontime with Boeing 777-300ER, a much better aircraft and seats, with entertainment, headrest and footrest. There is no wifi onboard any flights. 3 times the meals were offered, and the food was decent.
| Aircraft | Boeing 737-700 / 777-300ER |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | KUL to JFK via CAN |
| Date Flown | April 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"as pleasant as possible"
M Dawnor (New Zealand)
✅ Verified Review | This was my second time with China Southern Airlines and I am impressed. The cabin crew were really making an effort to make my flight as pleasant as possible. There are only four first class seats so the cabin is private and the seats comfortable for sitting and sleeping. As for the food and wine, although the wine list is small, it was well chosen, I had a couple of Boudreaux and a lovely Chablis, contrary to other comments they did offer Champagne. The food was okay, given the fact the cost of the fare I paid was half that of the othe more glamorous Asian airlines, it was a reasonable selection. And of course the quality of the Chinese cuisine was superior, yes the croissants were a tad over done. Ground staff were obliging and helpful, the lounges were perfectly fine and restful. So if you want an airline without all the glamour and hype and a fare for first and business costing less than most other airlines premium economy, give them a go.
| Aircraft | Boeing 787 |
| Type Of Traveller | Solo Leisure |
| Seat Type | First Class |
| Route | CAN to LHR |
| Date Flown | April 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"choose for cheap ticket price"
Shenglin Yang (China)
✅ Verified Review | Nanjing to Guangzhou with China Southern Airlines on 24 April. I sit in the economy class. The flight time was approximately 2hours and the flight was delayed a bit more. Anyway I felt comfortable for my trip, the flight was not full. Following this trip, I will have connecting flight flying Melbourne also by China Southern Airlines. I choose this airline for their cheap ticket price and in flight service.
| Aircraft | A321 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | NKG to CAN |
| Date Flown | April 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"gave me a good rest"
Zhang Xu (Australia)
✅ Verified Review | Perth to Tianjin via Guangzhou with China Southern, and everything was satisfiable. The airport lounges were clean and tidy, with adequate choice of food and beverage. Inflight service was good, the cabin crew were friendly and thoughtful. Food was tasty with a variety of choices available. Business class seats were roomy and comfortable, which gave me a good rest on the long haul flight.
| Aircraft | Boeing 787 |
| Type Of Traveller | Family Leisure |
| Seat Type | Business Class |
| Route | PER to TSN via CAN |
| Date Flown | April 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"I would recommend it"
N Yu (Australia)
✅ Verified Review | Guangzhou to Perth on China Southern Airlines economy class, and the flight attendants were very kind and pleasant. The aircraft was clean and comfortable. The inflight entertainment was excellent and food was great. I would recommend it to my friends.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | CAN to PER |
| Date Flown | April 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"meal below standards"
1 reviews Xiu Ling (China)
✅ Verified Review | Guangzhou to New York I choose China Southern Airlines for straight flight. Good inflight cabin service, I felt the meal in business class is far below standards of other airlines such as Singapore Airline. Meals lack taste and seldom is there a choice for meal. I know that I can reserve my personal meal on website but it's limited for only booking one kind meal. I had suggestion about meal for them but there is no improvement especially for the departure from Guangzhou.
| Aircraft | Boeing 777-300 |
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | CAN to JFK |
| Date Flown | April 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
