"I enjoy their warm service"
1 reviews Yanling Zhu (China)
✅ Verified Review | Beijing to Los Angeles transferring in Guangzhou on 14th September. The good thing is when I arrived Guangzhou I didn't have to claim my luggage, just ground staff took procedure for me. From Beijing to Guangzhou the flight attendant could say my name with a smile when I was on board. I was surprised that they provided delicate sleep for next still 14 hour flight. The in flight entertainment system updated timely. In addition, I tasted the meal I like. I enjoy their warm service. I think the business class lounge of China Southern is better than in Beijing.
| Aircraft | A380 |
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | PEK to LAX via CAN |
| Date Flown | September 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"meal was very delicious"
11 reviews Lei Chen (China)
✅ Verified Review | New York JFK to Guangzhou. At check-in, I told the staff that I would want the seat of 11K, if it was not occupied by others. But it took me unreasonably longer time to get the seat. I asked the staff, why it was so hard to get the seat. He replied that the seat was locked, which I could not understand. Customs and security check had separate lines for business/first class in JFK Terminal 4, with less crowded. China Southern did not own the lounge itself, but shared with other airlines at Wingtips, where the food and fruit was so so. Boarding on time. Still, no wifi, and no interest in the inflight entertainment. The meal was very delicious and I order Foie gras, vegetables and fruits. 15 hours and 10 minutes landed in Guangzhou with the smooth flight.
| Aircraft | Boeing 777-300ER |
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | JFK to CAN |
| Date Flown | September 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"service standard and professional"
11 reviews Lei Chen (China)
✅ Verified Review | Guangzhou to New York. The flight time was suitable for me, taking off at midnight, easy to sleep; and landing at the morning, which could avoid the busy customs time in JFK and traffic rush hour from JFK to downtown. The CZ lounge in Guangzhou offer the RMB 500 upgrade, which was quite attractive for business travelers, but I did not take the offer, due to my company rules on travelling. The boarding was on time but was delayed an hour due to the Customs issue. Flight time was 14 hours and 30 minutes. During the flight, I did not watch the videos, two meals with CZ special, the noodles and traditional Guangzhou rise. The seat belt light was off for the most of time with the smooth flight. Captain made three announcements, with clear general information. Cabin service was standard and professional.
| Aircraft | Boeing 777-300ER |
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | CAN to JFK |
| Date Flown | September 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"best thing is value for money"
Steven Lee (Indonesia)
✅ Verified Review | The experience flying with China Southern from Jakarta to New York via Guangzhou was exceeding my expectation. Cabin crew was friendly and helpful. The ground staff at JFK however was horrible and not helpful. I travelled together with my friend and get seated separately although the flight wasn't full. The CGK-CAN-CGK flight does not have PTV, but it's not a problem. The CAN-JFK-CAN flight have wonderful selection of blockbuster movie. Only 1 thing, the earphone provided is not that good. You should bring your own. The food was good and plenty, enough to fill us during the long flight. The best thing about China Southern is the value for money. Given the service provided, the pricing is very good.
| Aircraft | Boeing 777 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | CGK to JFK via CAN |
| Date Flown | September 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"gave me a really pleasant journey"
1 reviews Maria Vellinga (Netherlands)
✅ Verified Review | Amsterdam to Guangzhou by China Southern. They've brought me excellent feelings through a smooth boarding procedure. After seated I preferred the private space for and the attendants switched another seat for me as soon as possible. They showed great patience and care in service. The meals were delicious with Chinese and Western choices. I liked their cocktail service. You could find a Dutch attendant on board who would help you a lot as a native speaker. I think I will take this airline again as they gave me a really pleasant journey.
| Aircraft | A330 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Business Class |
| Route | AMS to CAN |
| Date Flown | August 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"would fly China Southern again"
E Shek (Netherlands)
✅ Verified Review | Melbourne to Amsterdam via Guangzhou. Cabin crew were courteous, friendly, had good English, and engaged well with the few babies on board. Food was satisfying. Inflight entertainment kept me going for both long flights, although the range did not match the likes of Qantas or Singapore. But no airline can match China Southern in the generosity of baggage allowance: I got the already high standard allowance of 2 pieces of 23 kg, plus another free piece (as I flew to the Netherlands as a student). The free hotel for my long transit in Guangzhou - at Dong Fang Hotel was a bonus. The hotel is near a subway line, perfect for exploring the main tourist attractions of the city with the free metro card the airlines gives you. I had actually booked the transit hotel through China Southern's website, but they overwrote that at the airport - let the airline organise the transit for you when you get to the airport. The main drawback was Guangzhou Airport: limited and overpriced food, unclear signage for getting your 24-hour visa free transit and hotel, and the biggest shocker - portable toilets you normally find on work sites or music festivals! But given the experience, bonuses and price, I would fly China Southern again.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | MEL to AMS via CAN |
| Date Flown | September 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"nothing to fault them on"
F Brun (China)
✅ Verified Review | Flew from Qingdao to Guangzhou, late flight. Cabin crew were superb. Seat was fine, little limited legroom but this is normal for me because of my height. Food was alright (yogurt, cake + bread). Headphones provided and movie was alright. Like I said the crew was excellent! The coffee was extremely welcome as I had a 2 hour drive to reach my final destination. Nothing to fault them on, especially as I was flying economy.
| Aircraft | Boeing 737-800 |
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | TAO to CAN |
| Date Flown | September 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"attendants extremely attentive "
1 reviews Chris Hu (United States)
✅ Verified Review | Guangzhou to New York JFK. I normally fly Business class for international to and from New York. However this time I decided to upgrade at the airport a first class ticket due to a week of virtually no sleep on this trip. The attendants were extremely attentive and made my bed, something Korean Air didn't even do (Korean Air is generally known for service). The attendants were attentive through out the trip without compromising my privacy. The only improvement I wish to see in the near future is WiFi availability.
| Aircraft | Boeing 777-300 |
| Type Of Traveller | Business |
| Seat Type | First Class |
| Route | CAN to JFK |
| Date Flown | September 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"attendants were friendly and nice"
1 reviews Qi Xiaomeng (China)
✅ Verified Review | Guangzhou to Brisbane on a new A330-300, the experience was nice. The ground staff was helpful and flight attendants were friendly and nice. It was my first time to experienced the premium economy class, the seat space was larger as well as slippers and personal toiletry kit were provided in premium economy. The PTV was individual and the movie was latest. Food was tasty.
| Aircraft | A330-300 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Premium Economy |
| Route | CAN to BNE |
| Date Flown | September 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"service in-time and excellent"
1 reviews Weiguang Wang (United Kingdom)
✅ Verified Review | Auckland to Manchester via Guangzhou, it was enjoyable and pleasant. I think could rank this flight top 3 among all past flights. This A330-200 was pretty clean and quiet. The crews are professional, friendly and considerate, service was in-time and excellent. Food was good, movies in the entertainment system are up to date - and seat was comfortable due to my emergency exit position. I hope China Southern Airline could provide cabin Wifi ASAP.
| Aircraft | A330-200 |
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | CAN to AMS |
| Date Flown | September 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
