"delightful service and excellent meals"
K Dean (Australia)
✅ Verified Review | We flew Brisbane to New York via Guangzhou. The A330 on our first leg was spacious and comfortable, with delightful service and excellent meals. The second leg, a Boeing 777, was superb: seats that ensured relaxation while awake and comfort when sleeping, with excellent adjustment. Again, service by the cabin attendants was superb, complementing the quality and variety of meals. We look forward to our return flights.
| Aircraft | A330 / Boeing 777 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Business Class |
| Route | Brisbane to New York via Guangzhou |
| Date Flown | February 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"staff was really very pleasant"
Elie Geneste (France)
✅ Verified Review | My wife and I travelled on March 4th on flight CZ307 from Guangzhou to Amsterdam in business class. Onboard the staff was really very pleasant and took great care of us. On this flight, there was a very nice cabin attendant, who was very professional and for whom, listening and satisfaction of passengers is major. And this with the smile!
| Aircraft | A330 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Business Class |
| Route | Guangzhou to Amsterdam |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"enjoyed my experience"
R Brand (Australia)
✅ Verified Review | Guangzhou to Brisbane. Boarded the aircraft slightly ahead of time. Departed 10 minutes ahead of scheduled departure. Cabin crew were excellent and attended me in a very professional manner. The attendants could speak both English and Chinese fluently. I was surprised to note that mobile phones were not allowed to be switched on, event in flight mode. Take off and landing was smooth and professionally done. The meal service was on time and a good selection. Totally enjoyed my experience.
| Aircraft | A330 |
| Type Of Traveller | Business |
| Seat Type | Premium Economy |
| Route | Guangzhou to Brisbane |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"smile and incredible patience"
Jiahe Cai (Australia)
✅ Verified Review | Shenyang to Melbourne via Guangzhou. The baggage allowance of China Southern is more than other company (46 kg, 2 pieces). Also, China Southern provide check-in baggage going through Chinese customs inspection service. Deficiency: butter for the bread roll is cold like stone. I was on seat 39k from Guangzhou to Melbourne on 25th Feb 2017. The stewardess for this area had a warm smile and incredible patience. Grateful for that.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Shenyang to Melbourne via Guangzhou |
| Date Flown | February 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"made sure that I was comfortable"
1 reviews H Ling (United States)
✅ Verified Review | Two days prior to my flight from Guangzhou to Los Angeles with China Southern Airlines I had a severe gastroenteritis. I could barely eat anything. The flight attendants were sensitive and took good care of me while I was on-board, made sure that I was comfortable situated and served with warm water and proper meal. The staffs were welcoming, attentive and patient. I would highly recommend to travel with China Southern Airlines.
| Aircraft | A380 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Business Class |
| Route | Guangzhou to Los Angeles |
| Date Flown | February 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"one of the best flights "
Justene Rock (United Kingdom)
✅ Verified Review | Flew from Phuket to London Heathrow via Guangzhou on Feb 25th and cannot fault anything. Having always flown Emirates I was slightly apprehensive but it was one of the best flights I have been on. It was really quiet, no announcements every few minutes and the cabin crew were polite and nothing was too much trouble. We flew with my 11 year old daughter who had a kids meal spaghetti bolognaise so she was happy and ate the lot - the food was generally very good. They ran out of omelette for breakfast and were so apologetic. Not much bar choice - red and white wine and beer, lots of soft drinks and the coffee was good. Inflight entertainment was limited but we slept most of the flight anyway. Would definitely recommend China Southern.
| Aircraft | Boeing 787 |
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | Phuket to London via Guangzhou |
| Date Flown | February 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"service really improved a lot"
1 reviews Zhao Xingli (China)
✅ Verified Review | Hangzhou to Adelaide via Guangzhou, the domestic flight in business class was free of charge and the transfer procedure was simple. The lounge staff were very nice while I was waiting for the transfer flight in Guangzhou. Guangzhou airport has been decorated with grand Cantonese characteristecs and some modern images. I was satisfied with the seat space in first class of A330 which was used from Guangzhou to Adelaide, though the USB connector did not connect well. I enjoyed the food and wine service, and the flight attendants were very nice and patience. There was a big suprise that the service of China Southern Airlines really improved a lot.
| Aircraft | A330 |
| Type Of Traveller | Business |
| Seat Type | First Class |
| Route | Hangzhou to Adelaide via Guangzhou |
| Date Flown | February 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"friendly and polite"
1 reviews Meiye Ke (China)
✅ Verified Review | San Francisco to Guangzhou on China Southern Airlines Boeing 787. The flight attendants were friendly and polite. When I putted on my heavy luggage to the rack very hardly, the stewardess help me a lot, but it was also heavy to her as well. When I waited for the bathroom, the staff kindly chat with me to make sure I got best services, even helped me open the door.
| Aircraft | Boeing 787 |
| Type Of Traveller | Solo Leisure |
| Seat Type | First Class |
| Route | San Francisco to Guangzhou |
| Date Flown | February 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"enjoyed an excellent service"
S Charteris (United Kingdom)
✅ Verified Review | My wife and I travelled from Auckland to Heathrow via Guangzhou on 4/5 February 2017, and we enjoyed an excellent service. In particular the first leg of our Auckland to Guangzhou on flight CZ336 (4/2/17) the staff were particularly attentive to our requirements. especially the Senior Cabin Attendant who was excellent and the made sure that our every need was met. My impression of the service was that food was of a very high standard, the seats were very comfortable with ample space to stretch out, the inflight entertainment was very good and the cabin staff were the best I have encountered during many years of flying. I definitely recommend China Southern Airlines to any one. My thanks to all staff for making our journey so comfortable and relaxing.
| Aircraft | Boeing 787 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Business Class |
| Route | Auckland to London via Guangzchou |
| Date Flown | February 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"purser made another apology"
11 reviews Lei Chen (China)
✅ Verified Review | Hangzhou to Chengdu via Nanyang. I booked the tickets via China Southern App, very cheap deal, RMB 390 (including tax). The taking off time from Hangzhou was very good. Boarding on time and the flight was not full. I sit almost in the last row and there were not much people around me. On time in Nanyang, but later was informed by the chief purser that due to the air traffic control of Chengdu, our flight had to wait for at least one hour in Nanyang. Passengers were required to get off the plane and wait at the Nanyang airport, and there were no service at all. No lounge and no shops opened, as it was almost 10PM. Finally passengers boarded the flight again. Cabin announcement apologize of the delay caused by the air traffic control. Although it was almost midnight, meal with drink were still served. The flight landed at around 1:30AM, and the purser made another apology announcement.
| Aircraft | E190 |
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | Hangzhou to Chengdu via Nanyang |
| Date Flown | February 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
