"Seat pitch was amazing"
13 reviews Kefu Cai (Australia)
✅ Verified Review | Melbourne to Guangzhou return. Seat pitch was amazing. Flight to Guangzhou I got a front row seat. So spacious, loved it. Flight back to Melbourne was on aisle seat with empty seat next to me, great legroom. Aircraft were clean, great lighting. Seat headrest of the seats not comfy enough. Food was the highlight - dinner back to MEL had fish, rice and lotus. One of the best airplane meals ever. Cabin service the let down. English still not up to standard, spoke way too fast and unclear on the intercom. Pre-arrival procedures always were done too early- suspending bathroom usage, electronics usage was annoying. Seatbelt signs frequently flicked on/off. Turbulence were too frequent.
| Aircraft | A330 |
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | Melbourne to Guangzhou |
| Date Flown | February 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"cabin crew were friendly"
1 reviews Zhou Yong (Australia)
✅ Verified Review | Amsterdam to Sydney via Guangzhou in First / Business class. The aircraft was tidy, clean and really comfortable, as well as first class seats. The cabin crew were friendly, prepared some fresh fruits and salad for me. I enjoyed the Australian Shiraz red wine they recommended. The transit procedures in Guangzhou was smooth and easy. Onboard wifi service was available on the Sydney sector which was a great improvement and I hope more and more flights would be covered.
| Aircraft | A330 |
| Type Of Traveller | Solo Leisure |
| Seat Type | First Class |
| Route | Amsterdam to Sydney via Guangzhou |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"comfortable and clean airplane"
Coleen Lett (Australia)
✅ Verified Review | Brisbane to Delhi return via Guangzhou in Economy class. Punctual service. Ground staff efficient and helpful. Very comfortable and clean airplane. Cabin crew were courteous, pleasant and looked after us. Only downside the food was definitely not great, particularly on the return flights from Delhi to Guangzhou and Guangzhou to Brisbane.
| Aircraft | A330 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | Brisbane to Delhi via Guangzhou |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"friendly, polite and willing to assist"
Ingrid Higueras (Netherlands)
✅ Verified Review | Guangzhou to Amsterdam. My experience with China Southern Airlines was very good. The staff were friendly, polite and willing to assist. My special thanks and appreciation is to cabin staff who served us with refreshments, meals and extra drinks. He made a long and arduous journey memorably pleasant. The seat on A330-200 was very comfortable, with a pair of earplugs, I almost slept through the flight after my first meal.
| Aircraft | A330 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Business Class |
| Route | Guangzhou to Amsterdam |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"no onboard entertainment available"
P Classen (Germany)
✅ Verified Review | Frankfurt to Sydney via Changsha / Shenzen. All in all the flight was good. The service was very good and the seats were comfortable. However on the flight from Shenzen to Sydney there was no onboard entertainment available. There were some problems with the online check-in as it would not really work and the website kept on showing that I was not checked in however at the airport it turned out I was.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Frankfurt to Sydney |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"great service from cabin staff"
P Vosika (Canada)
✅ Verified Review | Melbourne to Vancouver via Guangzhou. Clean aircraft, comfortable seats, great service from cabin staff. Flight arrived early in Vancouver with fast departure from aircraft. Luggage all arrived safely. Only downside is the food. Definitely not great entrees. They need to upgrade that for sure! Lots of drink selections served though out the flights. Great selection of movies provided to past the time.
| Aircraft | Boeing 777 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | Melbourne to Vancouver via Guangzhou |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"comfortable and quiet cabin"
P Dallagi (United Kingdom)
✅ Verified Review | Solidly good trip, with perfect departure and arrival times. Professional and friendly personnel, comfortable and quiet cabin, a number of small arrangements to make me feel that I was being taken care of as an individual. As on the inbound trip, I will not give full marks because the toilets were not clean at the start of the trip, and were then not inspected during the trip, which made for a couple of unpleasant surprises.
| Aircraft | Boeing 787 |
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | London to Guangzhou |
| Date Flown | February 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"crew were very thoughtful"
Yiming Xie (New Zealand)
✅ Verified Review | We would like to show our appreciation and thank the cabin crew flying 21st October 2016 from Auckland to Guangzhou. I had my most memorable flight and the best birthday celebration on this flight. The crew were very thoughtful and took me and my husband to the back of the cabin where we sung happy birthday song, took pictures and gave us a cake! We would like to thank the team again for everything they’ve done and the effort into making our journey something special.
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | Auckland to Guangzhou |
| Date Flown | October 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"not satisfied with the meal"
Jun Xu (Canada)
✅ Verified Review | Guangzhou to Vancouver. I had a good experience with this airline. The service was nice, and it felt much more comfortable by the new plane, a Boeing 777-300. The inside was clean and neat. The cabin staff were polite and professional. I am not satisfied with the meal. It seems like it has not changed for several years. The quality and taste have to change otherwise I may change the flight only for the meal.
| Aircraft | Boeing 777-300ER |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Vancouver |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"The seat was comfortable"
1 reviews Madan Ashok (India)
✅ Verified Review | My flight was from Guangzhou to New Delhi with China Southern Airlines in business class, the check in was very smooth and the flight was on time. The flight attendants confirmed my special meal request to me when I boarded. I found that most of the crew could speak good english, so that there was no problem of communication. The lavatories were kept clean. The seat was comfortable with lie-flat function. They provided noise cancelling headphones with the individual TV, so that I could enjoyed the entertaiment program. They could do better if they provided the inflight wifi service or allowed passengers used mobile phones with flight mode.
| Aircraft | A330 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Business Class |
| Route | Guangzhou to New Delhi |
| Date Flown | March 2017 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
