Cathay Pacific Airways

Amsterdam to Hong Kong with Cathay Pacific. The staff were the asset. Comfortable seats but showing their age. Food selection was poor - all 3 choices contained mushrooms so seemed like little thought given to menus. Food quality dropped since last time I flew. Sadly it appeared this once great airline has been left behind. Our first leg with Qantas was far superior. 10/10 for staff.

Melbourne to London via Hong Kong, and my husband and I were delighted with the facilities and service provided by Cathay Pacific. From the moment we entered the aircraft, the customer service could not be faulted. We were handed a introductory champagne/cocktail (non alcoholic offered) on arrival. Soon after we were given bottles of water and a hot hand towel. Approx. 1 hour into the flight we were offered an excellent 3 course meal with nibbles and chocolates and coffee to finish. The seating pods were very modern with a seat reclinable to a flat bed with a thin duvet. We were also given a complimentary washbag with all necessary products. The inflight entertainment offered a wide choice of films, TV and radio programmes with high quality noise cancelling headphones. There was plenty of space to stow shoes, clothing, books etc. Towards the end of the meal we were offered a very generous breakfast. Snacks and drinks were available during the flight. The attendants on the flight were most welcoming and attentive at all times. An added benefit was being able to use the Cathay Pacific business lounge at the airports which again offered drinks and hot and cold food, showers (in Hong Kong) and quiet seating areas. I would highly recommend Cathay Pacific.

Hong Kong to Tokyo Narita with Cathay Pacific, and a perfect flight experience. Many check-in kiosks available so checked in quick. Various business lounges to visit at HKG. Once boarded, welcome drink was offered. Unfortunately CX usually uses regional products into Tokyo Narita but long haul product to Tokyo Haneda, so my seat didn't recline fully. But based on the flight time, it was very good. Lunch was excellent! Where they offered everyone a breakfast, starter, main course and desert. If you can fly to Haneda because the seat can recline into a fully flat bed, but if you have to pay more than 1000HKD, go with Narita, they are fine!

London to Brisbane via Hong Kong, and a last minute purchase at xmas meant the most expensive airline ticket I'd paid for. Cathay Pacific was still cheaper than the others. Flights selected gave me a journey time of 26hrs out and 24hrs back which was pretty good. Seats are wide and I was very grateful as I was stuck next to person of size on the first leg to HKG. Why do they let people this size into an economy seat I don't know. I stood for 3 hours of the 12 hour leg. All other sectors were fine and very comfortable for an economy product. Tasty food was served, a little odd with the timings I thought. Crew were hard working. There was an issue with the first 777's water supply and we were told not to use the water in the loos, but the hand wipes provided. Good quality screens, albeit a little slow to react to screen presses. Decent 6" recline on seat and I felt very comfortable. Would like to see this level of comfort on an A380 and it would be an excellent economy trip. As it was I would recommend flying them and I've booked again the same trip in a few months.

Singapore to New York JFK via Hong Kong with Cathay Pacific. Seat was very spacious with very good legroom. The entertainment system had a great selection of movies and TV shows. The first leg was operated by a crew that was a little bit disinterested and didn't seem to want to be there. The second leg with a crew that was warm and welcoming. They were very helpful when needed and had a smile on their faces. The food on the first leg was decent but nothing exceptional. The second leg had food that was much better.

I was traveling with my family from Surabaya to Osaka via Hong Kong on Cathay Pacific. The ground service was really good, they treat us well. From Surabaya to Hongkong, was a new A330 with the reclining seat, it was very comfortable for economy class. But from Hong Kong to Osaka, we use the old Boeing 777 with a shell-back seat. The seat can't be reclined, it was very uncomfortable. But, for the other service, it's perfect! The food was good and the in-flight entertainment was good. The cabin was very clean and a comfortable temperature. I will fly with Cathay Pacific Airways again if the price was competitive (especially if there are promos).

Bangkok to Singapore in Cathay Pacific new economy class configuration. Flight was about 30% full as it was the low travel season. Seat was more comfortable than their old economy class configuration as it was able to recline and the bottom seat was pushed forward. Hence it provided a better lumbar support than the shell seats. USB and electrical connectivity was available in each seat. Charging was not allowed during take off and landing. Low fat meal and Thai style meal were tasty. Bought the ticket at S$200 during a promotion and would travel with Cathay Pacific again if there's similar promotion.

Business class flight and the first time to Melbourne via Hong Kong from Heathrow with Cathay Pacific Airways. The experience was good in terms of seat and space. It's slightly smaller from Hong Kong to Melbourne. The food was disappointing for such a long journey but better going out than on the return leg. The bar snacks were poor and the noodles finished early into the journey. Unfortunately there was an electrical fault during our journey which meant coffee was unavailable. Strangely at breakfast they managed to produce hot drinks. No newspapers or magazines offered on this flight but available in the airport lounge if travelling business class. Vanity bag not impressive. TV screen annoying as too many adverts when looking at the map. Aside from these niggles, the most important aspect was the comfort of the seat and this was excellent, even for my 6ft 5in son. Staff were excellent and especially the organisation of a wheelchair from beginning to the end of our journey for my husband, taking the stress of an unexpected illness away from us.

Singapore to Bangkok in Cathay Pacific economy class with shell seats. Flight was 40% full. Seat pitch was less than their new Y class. Nuts and drinks service was not available in this 2 hr flight. Ordered low fat meal which was delicious. Ice cream was not given out after the meal. PTV and electrical ports for handheld devices were available in each seat. Started to feel uncomfortable midway the flight as the shell seat could not recline.

Auckland to London via Hong Kong return on Cathay Pacific, although the first leg Auckland to Hong Kong was by AirNZ. Experience was very good from the booking staff in Auckland where we had to make some changes and inquiries regarding Baggage allowance and seating. The onboard comfort was good for standard seating and inflight entertainment. Cabin staff were great. Meals were fine except the quantity has diminished over the years. The only offering between times was peanuts and water. We got the return trip for a very good price so I have no grumbles at all. We will fly Cathay again if the fare is again competitive.