Cathay Pacific Airways

✅ Verified Review | Semi-frequent flyer of Cathay Pacific, so not surprised service was as on par as usual. Red-eye flight between Hong Kong and New York Kennedy with a stopover in Vancouver. Transit passengers from HKG boarded prior to passengers departing from YVR through a gate with partition in between. Boarding for YVR-originating passengers was a bit hectic, and gate agents were running around trying to get priority boarding completed before general boarding began. I was granted priority boarding, thanks to the benefits of their frequent flyer program. I was greeted with enthusiasm and warmth by the purser, a great way to start a trip. Business Class was very empty, Premium Economy was almost full, and Economy was 80% full (a lot of the middle seats were empty). Personally, I felt like the crew were able to provide a more comfortable service, as there was no hassle to get through the meal service. Choice of food were either rice with chicken in a black bean sauce, or braised beef with mashed potatoes. I went with the rice option, and needless to say, it was one of the best meals I've ever had on CX. Flight departed YVR and landed in JFK ahead of schedule. My bags were the first ones dispense, so I was able to get out of the airport fairly quickly. I can't wait to fly with them again in July.

✅ Verified Review | Toronto to Hong Kong and Cathay Pacific offers outstanding service and a level of care that befits their reputation. Food was outstanding, and service both efficient and friendly. The food is excellent and although the staff had a full cabin, they seemed happy to do their work.

✅ Verified Review | Long haul flight of 13 hours from San Francisco to Hong Kong. Good aircraft and good service. However the meal timings were quite odd. The flight left SFO at 1:30 am. and after an hour, around 2:30 am, they began to serve drinks and then dinner, it is not practical. After drinks they should have just served some light snacks. Who wants to have dinner at 2:30 am? Its obvious people were not hungry and eager to sleep, so most of the passengers wasted the good food. then after that there was no food service; only juice was served every hour or so quietly so as not to disturb the sleep. Around 6 or 7 in the morning (SF time), people were getting hungry and all that they had available was apples and chips and cookies. Thats the time when everyone needed a good breakfast! Then just one hour before landing they served breakfast, which was around 4 am Hong Kong time (destination). there was hardly any time before landing, so people had to eat hurriedly. This is quite absurd. They need to serve meals at appropriate timings. Someone needs to tell them that. The toilets were being cleaned regularly, but with a full capacity flight the trash bins were almost always full and overflowing! The flight was full but the checkin staff did not make any effort to allot seats together for families, many seats were pre-booked and many family members had to sit separately throughout the 13 hour flight. When family tickets are booked, they should have a system by which seats should be pre-alotted together.

✅ Verified Review | Bangkok Suvarnabhumi to Singapore with Cathay Pacific (CX713). A330 was equipped with the long haul cabin, legroom was adequate, the seat offers a lot of storage and the touchscreen IFE was very responsive. The cabin staff were helpful to passengers and the food was delicious. Even though the departure was delayed, we arrived Singapore almost on time.

Shanghai to Kuala Lumpur via Hong Kong. Wonderful transit time, not too long, and enough time for me to have some shopping and eating in HKG. The check in staff was great. The arrangement of boarding was good. The seat in the A330-300 was fantastic with nice leg room. Nice blanket and pillow. Cabin crew performed high standard in flight service. Attentive, friendly and patient. The staff apron looks a bit weird and distroyed the original uniform.Food and drinks were superb. Coffee cup too small as if for infant. Amazing in flight entertainment system. A bit frustrated with too many advertisement.

✅ Verified Review | Cebu to Zürich via Hong Kong with Cathay Pacific. Normally I don't write a airline review, but this flight was the worst. We coudn't catch our followed up flight, so we had to stay a whole day in Hong Kong. That wasn't really that much of the problem, but they knew it 4h before that there would be several travelers which had to stay or catch other flights to their final destinations and they came up with no solution. We entered the arrival hall where Cathay Personal should take care of us. Well it was just a pure chaos. They had no clue or some of them even didn't new that we missed our plane. 2-3h later (01.30pm) they had finally a solution. I didn't excpect this. The following day we were not able to take our seats next to each other. We finally just had to watch for ourselfs where we gonna sit. They flight itself was a shame too, the seats are worn down, staff robotic and you have to search the toilets because there are less of them and so on. Poor airline, never again.

Just landed back in Manchester after an overnight Cathay Pacific flight from Hong Kong. Have to say I did not know what to expect from business class and I can't say I would bust my bank balance if having to pay out of my own pocket. Granted the seats are quite neat and you get a little luxury compared to the tightly packed economy. But I feel that food and service is actually not much better than what you receive in economy. They offered me a drink just before take off. They handed me one bottle of water shortly before serving me food. I did not want a full blown meal at 2 am and asked for the light option which was advertised as soup. But instead they gave me a disgusting salad with some fruit in a dish. Ate the fruit and left everything else. After sleeping for the best part of the journey the next offering after only three visits was offer of juice and tea. Followed closely by breakfast offering. Thankfully recognise able in the form of scrambled egg with hash brown and a streak of bacon. Shortly followed by another offering of juice. I asked for tea which never appeared. That was that. Am I expecting too much? Family flew economy on the way out with me and from what they told me they had more attention and food / drink offerings than me. Something not quite right here. So in short, nice for space and comfort, but the food and drink no better than economy and actually less offered.

✅ Verified Review | Flew on Cathay Pacific flight from Singapore to Bangkok Suvarnabhumi Airport. The economy class was overbooked and I was quite impressed that I was upgraded to business class for free. This A330 is equipped with regional business class cabin. In general it was quite an enjoyable flight. The only room of improvement is that more variety of music should be added.

My husband and I just flew Cathay Pacific economy return to Europe via Hong Kong for our honeymoon. It was important for me to leave a review as I read so many bad ones for quite a few airlines while I was doing my research. I've now come to realise that most people who leave reviews are doing so because of a problem, so it doesn't indicate the overall satisfaction. With our four flights with Cathay from Brisbane to Paris via Hong Kong, the only issue we encountered was a one hour, twenty minute delay out of Amsterdam which was not at all the airlines fault anyway. The leg room was great (we are 5'9 and 6'3 so this is important), the food was fantastic, service was mostly good (with the exception of one or two sour hostesses), inflight entertainment was excellent and price was great. We will happily fly Cathay Pacific again and wouldn't hesitate to recommend them.

✅ Verified Review | Hong Kong to London on Cathay Pacific. It was my first trip in Cathay First class. Boarding is a bit chaotic while all business class, first class and diamond status passengers used one boarding line. My seat was 2A. The 1A and 2A seats have better privacy than the middle and window seats on right side. Cathay only has 6 First class seats on its 777 with 2 cabin crews. So the service was exceptionally attentive and crews were trying their best to make journey as pleasant as possible. After take off, food was served starting with caviar, followed with salat and fish. Food was fantastic together with Krug champagne and superb wines. The little welcome card on dish tray written by crews is surprisingly warm. The bed in Cathay is one of the most comfortable. The seat was converted into a wide bed when I changed in to the PJs. The mattress topper makes the bed even more comfy. I had a very sound 9 hours sleep before aircraft touching down at LHR. It was my best first class experience. Cathay is definitely up to 5 star level and is recommended.