Cathay Pacific Airways

✅ Verified Review | Hong Kong to Taipei with Cathay Pacific, and again another unsatisfactory flight. The worst part of the flight is the impolite cabin crews. No smile, no greetings, and even worse, wrongly advise passengers of whether there is a need to fill in the immigration form. The crews were only passionate in selling duty free items. Food was bad. The only good part was the AVOD. Dragonair has much better service on the regional routes. As compared to my previous flights with Japan Airlines and Korean Air, Cathay Pacific has much worse service.

Recently flew 2 legs in business, first from Hong Kong to Paris in a 4 class cabin and return from Madrid to Hong Kong in 3 class cabin with Cathay Pacific. I must say I was pretty underwhelmed. First leg was a overnight flight and sitting in seat 20k in 4 class configuration it was impossible to sleep due to the constant vibration of the engine with the seat being directly above the wing. Return journey was in seat 16k in 3 class configuration and was much quieter. Food was pretty poor standard on both legs for business class, not worth the premium paid. Also on the return flight I requested a burger from the order as you wish range, however half way through the 12 hour flight the cabin staff were already out of them. I then requested the won ton soup noodle, this also unavailable. The flight attendant offered me a bowl of noodles with, in her words is "a powdered chicken stock". I will say the lounges in Hong Kong are superb.

Flew Cathay Pacific, New York JFK to Hong Kong was in business class and Hong Kong to Singapore was in Premium economy. The first leg was excellent in terms of the service and the food was pretty good considering the catering out of JFK. The seat was lie flat so that made sleeping a lot easier. The second leg was on an aging 747. The IFE barely worked and I didn't eat since it was a late flight.

✅ Verified Review | Excellent entertainment system on both, the short-haul and the long-haul leg. This was what really impressed me about the subsidiary Dragon Airlines (operated the first leg) and the parent company Cathay Pacific (operated the long-haul leg). Otherwise, the service was average in my opinion: Ok crew, but seemed that they were rather just doing their job. The possibility to go and get snacks during the flight at the rear of the plane was nice, there were many things to choose from. Cathay also profits from Hongkong airport being a very serviceable and attractive hub for connecting flights with lots to see and do.

✅ Verified Review | Melbourne to London via Hong Kong with Cathay Pacific. Having flown to London twice before with a cheaper airline (Royal Brunei) I have to say I prefer Royal Brunei. Firstly the B787 aircraft is far more comfortable for economy class passengers. It doesn't seem as cramped as the economy on Cathay. The check in was efficient and all my flights were on time. The cabin staff were good but with such long flight legs I felt they could have offered more drinks throughout the flights. The food was passable but only just.

✅ Verified Review | Check-in staff were talkative and helpful. They fully recognized my Qantas Gold membership. The seat was spacious and comfortable. It could easily be controlled. Storage was fine but can be improved. The meals on board were very good and delicious. Flight attendants were a bit robotic, although they were kind, polite and helpful. They did not appear much in midnight though. The Arrival Lounge in HKG was fabulous with a la carte service style. The only thing to complain about are that the price was too pricey and the flight was too short.

Flew from Sydney to Amsterdam via Hong Kong a day ago with Cathay Pacific Airways. Both flights left on time and both arrived 30 mins ahead of scheduled time. Food was tasty, stewardesses weren't overly friendly but they were efficient and helpful if you needed anything. Entertainment was decent, there wasn't a huge selection like with Emirates but enough to keep you entertained. The touch screen system was good. We paid for exit row seats on both routes so can't comment on leg room. I enjoyed my flights with Cathay, would definitely fly with them again.

✅ Verified Review | I believe that a 5 star airline should show consistency in the service provided. After a great flight to Europe with Cathay Pacific I had a pretty bad experience with a regional flight. They announced a 4 hour delay at BKK airport. For this I received a vouched of 70HKD (yes 70) for a "dinner" in one of the outlets. My hunt for an outlet that was happy to accept it has been pretty long. After a long but nice wait at their new lounge I boarded and surprise - the aircraft is fitted with the hard shell seats. The worst recline ever experienced. I believe that European low cost airlines have bigger recline than this "premium" airline. As often happens with CX the food was not good for western's taste. And as often happens they underestimated (or under communicate) the actual scale of the delay, being almost one hour longer than officially stated. From a premium airline I expect more.

✅ Verified Review | Manila to Auckland via Hong Kong with Cathay Pacific. Ground staff and cabin crew were polite and well fed throughout the flight. In flight entertainment selection was good and lavatories are clean and stocked. Wish that baggage allowance is generous like of Qantas or PAL (Economy - 30 kg).

✅ Verified Review | My group of friends and I were traveling from Jakarta to Los Angeles via Hong Kong and have with us premium economy tickets. We checked in at Jakarta separately. One of us received a surprise upgrade for the flight leg HK-LAX. It was a pleasant surprise and great start for the start of the trip for her. As friends all of us were happy of her but a tad bit jealous of her luck. So while transiting in HK, I decided to ask the lady at boarding counter if there are any possibilities of getting free upgrade and the remaining 3 of us were given the same upgrade to business class as well. CX has won our hearts. On the return flight we sat on the premium economy seats, and the seat was comfortable, wide and the leg space is abundant. Service was awesome, the staff was very polite and helpful throughout the flight.