"Very poor service"
Zafrullah Hamzah (Ireland)
Aircraft | Boeing 787-9 |
Type Of Traveller | Solo Leisure |
Seat Type | First Class |
Route | LHR to KUL |
Date Flown | August 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"the crew make the difference"
Chris Sansom (United Kingdom)
Aircraft | A321-200 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | PMI to LHR |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"lack of space ruined an otherwise flawless flight"
Pat Howard (Ireland)
Aircraft | Boeing 787 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | LHR to ICN |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"breakfast was a bad joke"
Martin Cerny (Czech Republic)
Aircraft | Boeing 777 / A320 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | SEA to PRG via LHR |
Date Flown | September 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"worst long-haul experience"
S Kendall (Australia)
Aircraft | A380 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | SIN to LHR |
Date Flown | August 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"yet another abysmal flight"
Sarah Shailes (United Kingdom)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | LHR to BUD |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"they are unreliable "
Charles Berger (United States)
Aircraft | A380 |
Type Of Traveller | Couple Leisure |
Seat Type | First Class |
Route | IAD to NBO via LHR |
Date Flown | September 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"not customer focussed in any way whatsoever"
R Nelson (United Kingdom)
Aircraft | A320 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | AGP to LGW |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"how disappointed we were"
Penelope Knollys (United Kingdom)
Aircraft | Boeing 777 |
Type Of Traveller | Couple Leisure |
Seat Type | Business Class |
Route | LGW to MRU |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"the lowering of standards"
P Harvey (United Kingdom)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | DBV to LGW |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |