"treating premium passengers with contempt"
4 reviews P Garvey (United Kingdom)
Aircraft | Boeing 747-400 |
Type Of Traveller | Couple Leisure |
Seat Type | First Class |
Route | LHR to CPT |
Date Flown | January 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"cost saving is clearly evident"
Simon Warner (United Kingdom)
Seat Type | First Class |
Route | LHR to ORD |
Date Flown | January 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"as different as night and day"
9 reviews J Hicklin (United Kingdom)
Aircraft | Boeing 747 / A380 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | SFO to JNB via LHR |
Date Flown | January 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"letting themselves down badly"
Susan Constantinou (United Kingdom)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Larnaca to London Heathrow |
Date Flown | January 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"service was really good"
1 reviews E Falahaka (United Kingdom)
Aircraft | A320 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | London to Manchester |
Date Flown | August 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"narrower seats than other airlines"
S Shanker (United States)
Aircraft | Boeing 787 |
Type Of Traveller | Couple Leisure |
Seat Type | Business Class |
Route | Lisbon to San Jose via London |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"worst customer service"
S Humphrey (United Kingdom)
Aircraft | Boeing 747-400 |
Type Of Traveller | Business |
Seat Type | Premium Economy |
Route | LHR to PHX |
Date Flown | August 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"can only be described as appalling"
Julie Smith (United Kingdom)
Aircraft | Boeing 777 |
Type Of Traveller | Couple Leisure |
Seat Type | Business Class |
Route | Gatwick to Tampa |
Date Flown | January 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"the aircraft was filthy"
D Norman (United Kingdom)
Aircraft | Boeing 747 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Miami to London |
Date Flown | January 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"horrible food, unmotivated crew"
Y Woodrow (United Kingdom)
Aircraft | Boeing 747 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | LHR to DXB |
Date Flown | January 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |