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Verified Review | Chennai to London. What a mistake, I selected this route for a two reasons, I wanted to try the new British Airways 787 in Club class and the timing. But I have nothing good to say about the whole thing. The lounge at Chennai was poor but at least it was near the gate. Once aboard the plane we discovered that instead of what I think should be standard in Business class there is no direct aisle access for the Window seats and if you're in the Aisle seat you'll have people climbing over your legs to access the aisle and the hostess leaning over you to serve the person in the window seat, the layout is quite crazy. The seats themselves are fairly standard business class arrangements but its how BA have crammed them all in that's the issue. I had the window seat and initially I found it OK, but as it was a very long all daytime flight I had to dim the window and that's the point you can only dim them down, there is no blind, the sun still shines through, OK I accept it's like looking through very dark Sun glasses but it's not possible to cut out the light as you get with blinds. I understand several other airlines are retro fitting blinds on the 787 but this is a major error by Boeing. It was my second flight on a 787, both were 11 hour plus flights, the earlier one I made was at night so no issue with the window blinds. I've not noticed any advantage in the higher pressure of the aircraft I find myself just as tired after a flight as I would be on any other aircraft. I'm a long term supporter of BA and I'm so upset that BA are going backwards, focusing on profits and ripping off the customer. Sorry BA but there are so many good airlines out there competing for your business please wake up and start delivering service to customers not just cram them in and take the money, because it won't last, people like me will move on.