Lufthansa Review by E Wardell

✅ Trip Verified | This airline does not seem to be very good at getting people on and off the aeroplane. In both directions (London-Munich-London) the boarding started very late and proceeded very slowly. Given the high prices and low in-flight service levels I would have preferred a budget airline. At least budget airlines know how to get people on and off efficiently. Also, leaving Germany apparently one must complete a second passport check. This was not announced or explained by the airline, people were just expected to know they had to go to a separate counter to get a weird little sticker put on their passport. The reason was not given, and when I asked the Lufthansa staff member he got very defensive and shouted BREXIT at me - as though this very unusual process was completely explained by this single word. I have flown into and out of the EU regularly in the past few years and never experienced this. If Lufthansa is the flag carrier of Germany then I do not think I will choose to come here again.