Rwandair Review by B Kadem

✅ Trip Verified | The most useless airline I have ever flown. They cancelled my flight three hours before departure. No hotel accommodation was give, no info about the next available flight. Had to go back to their headquarters today and I met a an incompetent supervisor who refuses to let me talk to the manager or someone with a higher authority than him. Imagine him telling me that they are protecting me by conditioning me to wait till tomorrow and fly 18 hours or wait till Monday evening and do 15 hours back to Brussel, when other flights like KLM, Brussels Air, Turkish Air are available today. My advice to anyone, please refrain from taking Rwandair because the customers rights are not guaranteed or in any way respected. Am still stranded in Kigali. Not sure when to depart.