Blue Air

✅ Trip Verified | Copenhagen to Bucharest with Blue Air. Everything was perfect. The flight took off earlier than scheduled. Everything went smoothly and extremely efficient. The plane was in good condition and clean.

✅ Trip Verified | I think this may be one of the worst airlines I have flown with for some time. I initially booked my flight on the basis of the basic fare without luggage and thought that it was fairly reasonable for a no frills flight. However i needed to add luggage later on and saw that it was over £65 each way. This did not include seat selection or any other benefit so I saw online that you could upgrade your ticket to include luggage, seat selection and meals. I decided to do this as it seemed that it would offer more comfort and if i was going to pay so much extra for luggage, i may as well include the others. The meals had to be preordered but i did not get what i ordered. You had to pay separately for drinks other than water. The waiting time for check in was a disgrace and i was in a queue for approx 90 minutes on my return journey and only passed through security whilst the plane was boarding which meant a rush through the airport to catch my plane. This was very stressful and then the "Premium" upgrade i had paid for did not include any priority boarding or any such benefit. The flight left on time and landed in good time. However it took over 45 minutes until i could pick up my luggage despite a very short queue in passport control. The staff were polite but all in all, i thought it was a horrible experience which worked out very expensive. My flight to Cyprus in the end cost more than i have paid for some long haul flights to the USA and SE Asia at almost £400 with luggage and meals included. I would recommend that you check the luggage prices and to steer clear of the food! I will not be using this airline again.

✅ Trip Verified | Bucharest to Cologne I paid a reservation ticket for preferential seat but at check in another random seat without explanation was assigned to me. No one answered until now to my request to refund the money. Both on-board and check-in Blue Air staff need to learn to communicate. Extremely rude and incompetent staff.

Not Verified | Larnaca to Athens. Unfriendly and mean ground staff with a LOT of attitude during all stages of check in (not available online!), I was asked to pay 70 euros extra for a small laptop case I had in my hand in addition to my also small backpack, they told me if it was something bought at the duty free I wouldn’t have to pay. During flight not even water is offered.

✅ Trip Verified | Luton to Bucharest. Even one is too much. Both the outbound flight and the return flight were delayed. Their airplanes are very old and scruffy and the legroom is very limited. We paid extra for emergency exit seats but on the way back we got ordinary seats without any explanation. On top of that they have reclining seat allowing inconsiderate people to make it even more uncomfortable when they demand to recline. The staff are indifferent to very rude. This company makes Ryanair and easyjet look premium.

✅ Trip Verified | Iasi to Luton. The most unwise staff. They are very arrogant and does not let you have even a bag with medicines and personal documents. I don't recommend this company at all.

Not Verified | Bucharest to Lyon. I've been flyong woth Blue air for over 5 years because i don't have any alternative, other companies don't operate my route. Unfortunately, Blue Air are not good and my biggest complaint is the fact that they are never on time. In over five years, I have never been on time with them, it's disgusting. Also, they call themselves low-cost but they have the same prices as a national airline. If i had other options I would definitely try them.

Not Verified | Dublin to Bucharest. Worst experience of my life. Over 2 hrs delay so far with no mentioning on what the situation is. Absolutely no involvement from the airline to make the situation better. Avoid by all means.

Not Verified | Lisbon to Bucharest. Worst experience in my life. No online checkin available, extremely bad service. One person was trying to check a cart car and 2 small garden trees and frighted with with the checkin person for 1 hr while everybody else was waiting so we barely made it. Extremely bad organizing, we had to wait outside near the plane to get in. Whey they took us out before having everything prepared is a mystery. There were 2 entrances the plane but initially they forced everybody to use the first one just to change their minds midway so people already on the stairs were going back down to go to the end of the plane. People were allowed with too much luggage and in the end I had to fly with one backpack under the seat and one on my knees. It was just incredible. I just felt mistreated and I sweared myself never to travel with this company again. And it's constantly like this. Worst flight yet but I already traveled 10 times with Blue Air and it was never an ok experience. The staff tries their best but seams to be all inexperienced and juniors, with no experience ones to guide them. I am yet to find a worse airline company.

✅ Trip Verified | Absolutely disappointed and disgusted with this airline! On the way to Cluj from Dublin the staff was lovely and I had no issues with a handbag + my allowed and extra paid for 10kg cabin luggage! On the way to Dublin from Cluj the airport staff was absolutely disappointing. They made me force my handbag into my cabin luggage and while doing so I cracked my laptop I had to put away my medication and I was allowed to carry on only my bottle of water. And I was not the only one. A couple of elderly woman have been treated with the same disrespect. Made them unpack and pac again everything. I paid everything extra to make sure I dont have a hassle.