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Belavia

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 19 reviews
7/10
No Skytrax Rating
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10/10

"food good and service too"

(Poland)

Great flight from Minsk to Tel Aviv with Belavia. The food onboard was good and service too. The plane was very clean. Only complaint is the age of the plane but this is not a big problem. I flew back from Tel Aviv to Minsk too and all aspects of the flight were very good - would recommend.
AircraftBoeing 737-300
Type Of TravellerSolo Leisure
Cabin FlownEconomy Class
RouteMSQ to TLV
Date FlownAugust 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"very nice flight"

(United Kingdom)

Milan to Minsk on Belavia, and very nice flight indeed. Check in was quick. Our flight was on time both departure and arrival. The plane was new and seats very comfortable. We were offered complimentary tea and pain-au-chocolat. Cabin crew was very helpful and attentive. A huge improvement with respect to the old Belavia service.
AircraftERJ195
Type Of TravellerFamily Leisure
Cabin FlownEconomy Class
RouteMXP to MSQ
Date FlownDecember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
6/10

Belavia customer review

(Turkmenistan)

Belavia is one of the carrier 2 operators on this route. For 5kg of excess baggage I was not charged. Was a very old 737-500 with the smell of fuel and unwashed socks in the cabin. No leg room and uncomfortable seats. Crew talking and seemed very strict with no smiles.
AircraftBoeing 737-500
Type Of TravellerBusiness
Cabin FlownEconomy Class
RouteAshgabat to Minsk
Date FlownAugust 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
1/10

Belavia customer review

(Ukraine)

Flight from Warsaw to Minsk was on time and uneventful. Transit at Minsk was impossible because the airport has no facilities to process transit passengers. All passengers with connecting flights were herded into a hot, stuffy room for an hour, until the man in a green uniform who had the key to the door to the main Minsk terminal decided to appear. By that time, most connecting flights had departed, including my flight to Kiev. Belavia staff tried hard, spoke little English, said I would have to sleep in the airport as my passport was ineligible for a transit visa on arrival, and travel on the morning flight to Kyiv 14 hours later. Nothing offered, not even a bottle of water for the inconvenience. To be fair it was the fact that Minsk airport does not work for transit passengers that was the issue, but Belavia must be aware of this and should not sell connecting flights. I am sure Belavia is fine for point to point travel, but it (and Minsk airport) is unable to cope with connecting flights.
Type Of TravellerBusiness
Cabin FlownEconomy Class
RouteWarsaw to Kiev via Minsk
Date FlownJuly 2015
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
10/10

Belavia customer review

(United Kingdom)

Amsterdam - Minsk 23/07/2014 Minsk - Amsterdam 30/07/2014. Brand new Embraer 195 that was delivered in May 2014. Good seat pitch config 2-2. Flight packed but air hostess made everyone feel comfortable. Given a sandwich and a selection of soft drinks. Good value for money comfortable and enjoyable experience overall. Would even suggest it rivals Lufthansa and Austrian Airlines that fly to Minsk in terms of overall experience.
Cabin FlownEconomy Class
Value For Money 12345
yes
10/10

Belavia customer review

(Cyprus)

I have been using Belavia airlines for almost nine years and I have never had any problems. Good service good flights always on time and most importantly staff were very kind and helpful. Representative at the airport always helping with a smile! I am recommending them for a safe and pleasant trip.
Cabin FlownEconomy Class
Value For Money 12345
yes
8/10

Belavia customer review

(United Kingdom)

I have flown several times with Belavia from Moscow and London to Minsk and have been impressed on every occasion. They might not be cheap from London to Minsk but they are very competitive from Moscow to Minsk. Even better if you fly on their brand new Embraer aircraft which are going to replace the aged Boeing 737s. The staff are very courteous and efficient on every flight sweets are given before take-off and usually before landing food isn't fantastic but neither is easyJet's or BA's. I have flown with Western European airlines into Minsk and the prices are sometimes cheaper if there is a sale on otherwise Belavia offers good value for money Vs. time and hassle avoided from London Gatwick. From Moscow (DME) Belavia code-share with S7 so you will always fly Belavia from DME to MSQ.
Cabin FlownEconomy Class
Value For Money 12345
yes
9/10

Belavia customer review

(Belarus)

I have flown Belavia to Prague several times. I'm pretty much satisfied. Organized check-in nice service onboard food is normal (not very tasty though). Newer airplanes are better (like smaller CRJ) some Boeings do look old and they are. Seats are comfortable enough. Captain updates you on fight conditions and timings several times during the flight and it's nice. Landings were pretty smooth.
Cabin FlownEconomy Class
Value For Money 12345
yes
5/10

Belavia customer review

(Hungary)

MSQ-KGD-MSQ economy. Flights were around the New Year and usual for this route CRJ 100/200 were replaced with larger aircraft. Minsk-Kaliningrad with Tu154m. Cabin looked newer than expected and more comfortable although the cabin design was the lowest priority apparently. The crew were polite and very helpful the inflight service decent for the 50 min flight including cold drinks coffee tea and a small chocolate. Return flight was a packed and extremely shabby B737-300 with no leg room the crew very much inferior to the previous one - rude and inattentive. The web-site and on-line check in are functional the international airport Minsk 2 is horrible with no attempts from the staff to make things easier but this is not a major problem because it is empty.
Cabin FlownEconomy Class
Value For Money 12345
yes
9/10

Belavia customer review

(Netherlands)

From Amsterdam to Minsk and back. Fly this flight every second week now for a year experienced only once a small delay of half an hour. The planes are good in wintertime they use a smaller new plane. Staff are friendly and helpful. Food is not too good. They fly only 5 times per week and in the middle of the day.
Cabin FlownEconomy Class
Value For Money 12345
yes
1 to 10 of 19 Reviews