Belavia

Customer Reviews

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Food & Beverages N/A
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Value for Money 12345
Customer rating from 15 reviews
8/10
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10/10

Belavia customer review

Review by (United Kingdom) 11th August 2014

Amsterdam - Minsk 23/07/2014 Minsk - Amsterdam 30/07/2014. Brand new Embraer 195 that was delivered in May 2014. Good seat pitch config 2-2. Flight packed but air hostess made everyone feel comfortable. Given a sandwich and a selection of soft drinks. Good value for money comfortable and enjoyable experience overall. Would even suggest it rivals Lufthansa and Austrian Airlines that fly to Minsk in terms of overall experience.
Cabin FlownEconomy
Value For Money 12345
yes
10/10

Belavia customer review

Review by (Cyprus) 31st January 2014

I have been using Belavia airlines for almost nine years and I have never had any problems. Good service good flights always on time and most importantly staff were very kind and helpful. Representative at the airport always helping with a smile! I am recommending them for a safe and pleasant trip.
Cabin FlownEconomy
Value For Money 12345
yes
8/10

Belavia customer review

Review by (United Kingdom) 8th July 2013

I have flown several times with Belavia from Moscow and London to Minsk and have been impressed on every occasion. They might not be cheap from London to Minsk but they are very competitive from Moscow to Minsk. Even better if you fly on their brand new Embraer aircraft which are going to replace the aged Boeing 737s. The staff are very courteous and efficient on every flight sweets are given before take-off and usually before landing food isn't fantastic but neither is easyJet's or BA's. I have flown with Western European airlines into Minsk and the prices are sometimes cheaper if there is a sale on otherwise Belavia offers good value for money Vs. time and hassle avoided from London Gatwick. From Moscow (DME) Belavia code-share with S7 so you will always fly Belavia from DME to MSQ.
Cabin FlownEconomy
Value For Money 12345
yes
9/10

Belavia customer review

Review by (Belarus) 21st June 2013

I have flown Belavia to Prague several times. I'm pretty much satisfied. Organized check-in nice service onboard food is normal (not very tasty though). Newer airplanes are better (like smaller CRJ) some Boeings do look old and they are. Seats are comfortable enough. Captain updates you on fight conditions and timings several times during the flight and it's nice. Landings were pretty smooth.
Cabin FlownEconomy
Value For Money 12345
yes
5/10

Belavia customer review

Review by (Hungary) 11th January 2013

MSQ-KGD-MSQ economy. Flights were around the New Year and usual for this route CRJ 100/200 were replaced with larger aircraft. Minsk-Kaliningrad with Tu154m. Cabin looked newer than expected and more comfortable although the cabin design was the lowest priority apparently. The crew were polite and very helpful the inflight service decent for the 50 min flight including cold drinks coffee tea and a small chocolate. Return flight was a packed and extremely shabby B737-300 with no leg room the crew very much inferior to the previous one - rude and inattentive. The web-site and on-line check in are functional the international airport Minsk 2 is horrible with no attempts from the staff to make things easier but this is not a major problem because it is empty.
Cabin FlownEconomy
Value For Money 12345
yes
9/10

Belavia customer review

Review by (Netherlands) 31st December 2012

From Amsterdam to Minsk and back. Fly this flight every second week now for a year experienced only once a small delay of half an hour. The planes are good in wintertime they use a smaller new plane. Staff are friendly and helpful. Food is not too good. They fly only 5 times per week and in the middle of the day.
Cabin FlownEconomy
Value For Money 12345
yes
1/10

Belavia customer review

Review by (Israel) 4th September 2012

24-08-2012 Tel Aviv to Minsk on Boeing 737-300. Aircraft is very old and passenger cabin was in awful condition. One toilet was closed with 3 red tapes and a second was dirty. Meals was good for this type of airline. 2-09-2012 Minsk to Tel Aviv on another Boeing 737-300. Aircraft was old but a passenger cabin in much better condition. Toilets clean. Service more quick and efficient.
Cabin FlownEconomy
Value For Money 12345
no
10/10

Belavia customer review

Review by (United Kingdom) 28th August 2011

Everyone given boiled sweets as they boarded. Business class (from London Gatwick to Tel Aviv via Minsk - same price as British Airways or El Al economy). I was also offered a fruit juice or tea/coffee and given a thick blanket and decent-sized pillow. Every business class passenger had 3 seats to themselves and was allowed to lie across all 3. Dinner served on both flights with great portions! Meals served on white fabric tablecloth with fabric napkin and stainless steel cutlery and porcelain dishes. Both flight meals delicious. Service great. Staff spoke poor English on second flight but good detailed announcements and safety demonstrations in English on both flights. On second flight captain gave detailed info on flight route and stats as the flight progressed. First plane an ex-Xiamen Boeing 737-500 in excellent condition with radios at each seat where the ash-trays used to be. Second plane a 737-300. Transfer at Minsk fine as weather delayed the first flight a bus was chartered just for me (the only LGW-TLV passenger) to take me from the transfer desk to the next flight where I was allowed to the front of the queue as a business class passenger.
Cabin FlownBusiness Class
Value For Money 12345
yes
0/10

Belavia customer review

Review by (Sweden) 29th July 2011

Terrible would never recommend this flight to anyone - it is not worth the low price. Stockholm to Tehran (return). Awful food no online check in there was no passport control in Minsk - a lady came and took everyone's passports! The worst thing was the return flight - some people had 30kg luggage allowance on their ticket some had 20kg. We checked in Iran and in Minsk they told us that the rule has changed and now there is no more 30kg allowance and every one must pay or else not allowed to fly! They treated us very rudely.
Cabin FlownEconomy
Value For Money 12345
no
8/10

Belavia customer review

Review by (Netherlands) 10th April 2011

AMS - MSQ return. Most flights with small 50 seat Bombardier plane. When the demand is higher you can except a slightly run down Boeing. Flight is on time airplanes clean most of the time staff mostly friendly problems I encountered were easily solved.
Cabin FlownEconomy
Value For Money 12345
yes
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