Bangkok Airways

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 412 reviews
7/10
4 star Skytrax Rating
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8/10

Bangkok Airways customer review

(United Kingdom)

Krabi to BKK. Easy booking great service including nice meal with hot and cold drinks and hot wipes for a short hop. Prices are in comparison with Thai but the bonus is they fly in/out of Suvarnabhumi. The 'boutique' aspect is overplayed but they do give passengers access to their own lounges serving soft drinks snacks and free wifi. They no longer supply beer for purchase on domestic flights. Recommended.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
10/10

Bangkok Airways customer review

(Qatar)

BKK-HKT. Fantastic service and very good value. Lounge access for all is a very nice touch and the food was great for such a short flight. Plane spotlessly clean on time departure and early arrival. Very highly recommended.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
6/10

Bangkok Airways customer review

(Indonesia)

Used Bangkok airways for recent flights to Chiang Mai and that they fly from Suvarnabhumi airport. Easy check in and nice use of the lounge for all passengers. Flight delayed around 30 minutes and after 15 mins of the flight we returned to Bangkok for technical issues. After an hour we took off again for Chiang Mai. From CMX TO BKK again ease of checking and nice lounge access. Flight delayed around 60 minutes not sure if they have regular delays or was just my experience.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Bangkok Airways customer review

(Switzerland)

Bangkok to Koh Samui 12/3/14 and Koh Samui to Bangkok 16/03/14. Friendly staff and a small food box was served efficient cabin crew. Flights were on time.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
10/10

Bangkok Airways customer review

(United Kingdom)

SIN-USM one way. Blown away with the service on this airline; 1 hour flight but full dinner served with complimentary wine and additional drinks round. Brilliant service and spotless aircraft; would have happily flown for hours longer. The level of service and product offering puts many long haul carriers to shame.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Bangkok Airways customer review

(United Kingdom)

Bangkok to Phuket 1/3/14 then Phuket to Koh Samui 11/3/14 then Koh Samui to Bangkok 21/03/14. Took 3 flights in Thailand took off and landed on time good simple food box friendly and efficient cabin crew. Loved their own lounges with free soft drinks tea coffee and nibbles. papers etc. Also free wifi and computer terminals. Would definatly use again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

Bangkok Airways customer review

(Thailand)

Flight PG213 21st March 2014. Bangkok to Sukhothai afternoon departure at 15.45 very easy to travel with this airline - check in to take off very smooth. A short 55 minute flight and then a landing at their private airport. There is a zoo and a farm greeted at arrivals by water buffalo and giraffe!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
10/10

Bangkok Airways customer review

(United Kingdom)

BKK-SEM-BKK. I always like this airline and is still as good. Online check-in easy and lounge at BKK and surprised to fine one at Siam Reap too - both a big bonus as for all pax. Very short flight (45 mins) but meal boxes and tea/coffee done despite busy a/c by the usual friendly crews. They are always my first choice round the Far East and I wish other carriers there and in Europe were as good!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
8/10

Bangkok Airways customer review

(United Kingdom)

This is a great airline for hopping around Asia. I made several trips (via BKK). I found there to be a great consistency of service on all flights. Some of their planes are a bit older than others (our flight to Siem Reap was a turbo prop) and slightly more uncomfortable. Inflight service was of a very high standard. Very friendly crew and adequate food for each flight. Two very positive points:1 If you join their frequent flyer program you get an extra 10kg baggage allowance. 2 They have a lounge for all passengers at BKK. They have snacks soft drinks and free wifi. I'd definitely recommend them.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Bangkok Airways customer review

(Thailand)

PG 709/710 Bangkok - Mandalay return. Aircraft is an ageing A319 wet leased from Bulgaria Air with Bulgarian crews and Thai supervisors. Outgoing flight very nice with usual PG service standard smiling and helpful ground staff lounge access good seat pitch tasty and decent food–hot lunch with drinks beer and wine included. Bulgarian crews are superb and perform service by PG’s protocol. Returning flight was interesting. Nobody could check in online for this route. Upon arrival at the airport we found our boarding pass pre-printed seat randomly assigned no change allowed because the equipment at airport could not support PG’s system yet. They need to print it out somewhere in advance. Long wait as agent had to find our boarding pass from the pile one by one luggage tag is hand written. After that we were told that they do not have lounge here so we are given a voucher for a set of light snack (sandwich of your choice and hot/cold beverage) at a nice cafe. Other than that a fine experience.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes