"very enjoyable flight"
22 reviews Simon Ginola (Switzerland)
✅ Verified Review | Flying from Zurich to Lugano (Agno). The flight is booked via Swiss International Airlines but operated by Austrian Airlines. Boarding was to schedule and didn't take much time. Passengers were driven to the plane by bus and greeted by two very friendly crew members. The plane was about 80% full. We took off on time and after around 40 minutes, we were already landing at Lugano. It was a very pleasant flight. The seats were rather convenient and there was more than enough leg room for me (1.80 metres). As this was a very short flight, we were just given a bottle of water and shortly before landing some chocolate, as the flight was operated for Swiss and the always hand out some swiss chocolate. Overall a very enjoyable flight with some great views over the swiss alps.
Aircraft | Bombardier Dash 8 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | ZRH to LUG |
Date Flown | September 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"smiling flight attendants"
47 reviews Kah Kay Au (Singapore)
I flew from Vienna to Sarajevo with Austrian Airlines. The flight was on an A320. As we boarded, we were greeted by smiling flight attendants dressed in bright red uniform and strains of Mozart's music were being piped through the cabin during boarding. As it was a lunch time flight, I pre-ordered a hot meal of paprika chicken from the airline's contract caterer Do&Co for 15 euros. After levelling off, flight attendants started serving snacks and beverages. My lunch was served piping hot shortly. Although it was a short 1-hour flight, service was offered efficiently in a friendly manner so characteristic of airlines of the Lufthansa group.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | VIE to SJJ |
Date Flown | August 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"very spacious and clean"
11 reviews Stepan Hrobar (Austria)
✅ Verified Review | We've been rebooked to an Austrian flight due to a previous flight cancellation and we were happy to enjoy a pleasant experience with Austrian flying from Amsterdam to Vienna. Everything went smoothly, flight departed and landed on time, cabin crew were helpful (could have smiled a bit more though). There was only a little chocolate snack and drink service, but for the short flight it was ok (although KLM served a wrap on the same route). The A319 felt very spacious and clean, it's been refitted with new slim seats which are very comfortable, definitely enough for short haul flights, thanks to slim seats, the legroom is also quite decent. I like the A320 series more than B737, as they are much quieter in my opinion. Looking forward to trying Austrian's long haul service next year, by now, I'd definitely reccomend Austrian Airlines.
Aircraft | A319 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | AMS to VIE |
Date Flown | September 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"staff attitude excellent"
57 reviews A Wong (China)
✅ Verified Review | Hamburg to Vienna with Austrian. A very good flight, right on time. Very nice cabin with good seats. Free beverages served twice and hot sandwich is also served at noon flight. Staff attitude excellent, one of the quality airlines of Europe. A national flag carrier should be of this quality, like Swiss or BA, far superior to SAS and Iberia which operate like a cheap flight.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | HAM to VIE |
Date Flown | September 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"seats were comfortable"
11 reviews Andreas Hartlieb (Austria)
✅ Verified Review | Flew Austrian Airlines from Vienna to Klagenfurt. After a fast bus boarding the plane took off in time. Despite the fact that this was a 35 minutes lasting domestic flight, Austrian airlines provided a full snack and berverage service. Even a small Austrian "Jausn" with a little desert was given away in business class. The cabin crew was very caring and they seemed to enjoy their jobs. Although it was a very small plane, the seats were comfortable.
Aircraft | Bombardier Q400 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | VIE to KLU |
Date Flown | March 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"uncomplicated and smooth"
R Dramens (Austria)
✅ Verified Review | Vienna to Stockholm. Had a really pleasant flight with Austrian Airlines. Check-In was super smooth as the whole journey. Cabin crew were outstanding, only the snack was ridiculous. A small pack of crisps or a chocolate bar. No monitors provided for flight information. All in all a good experience and recommend flying with Austrian as it is uncomplicated and smooth.
Aircraft | A320 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | VIE to ARN |
Date Flown | September 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"can't say anything negative"
J Rouleau (Canada)
Flew Austrian Airlines from Chicago to Vienna. Can't say anything negative, from the very attentive and very friendly flight crew, very good meal selection, loved the coffee bar, highly recommend the double espresso with vanilla ice cream and whipped cream in a tall glass (unless you're planning to sleep). Business class lie flat seat with HD large screen personal entertainment device. The entertainment selection was limited, actually watched a Japanese film with translation. Overall, Worth the money spent. Don't expect the same level of service on domestic routes. The business lounges were tight both in Chicago and Vienna with limited selection on food and beverage but liked the hot shower before making connection.
Aircraft | Boeing 777 |
Type Of Traveller | Couple Leisure |
Seat Type | Business Class |
Route | ORD to VIE |
Date Flown | September 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"meal was simple but good"
1 reviews K Nicolau (Greece)
✅ Verified Review | Flew from Athens to Vienna with Austrian Airlines. Boarding procedure was easy and fast, the ground staff was friendly. The inflight service was good and the meal served was simple but good. Some snacks and coffee. Seats were not so comfortable but they are ok for short distances (3x3,5h).
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | ATH to VIE |
Date Flown | July 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"lack of support and communication"
L Thorn (United Kingdom)
✅ Verified Review | Dubrovnik to London Heathrow via Vienna. Shockingly bad. Our first flight was delayed which meant we missed our connecting flight. When we arrived at Vienna there was no information for us as to where we supposed to go to. There was literally no staff for at least 8 gates. When we did find someone hey told us to go to the gate our original flight was leaving from. We went, the flight had left and again no one around. On the service desk they rebooked a flight with BA. There was no apology for our delay. We were given instructions to leave the departures and go back through arrivals to check our baggage in. When we questioned another person they gave us different instructions and were told to go straight to the gate. The lack of support and communication was appalling.
Aircraft | A321 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | DBV to LHR via VIE |
Date Flown | August 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"inflight entertainment excellent"
Jaret Rapp (United States)
✅ Verified Review | I flew Austrian from Miami to Stockholm via Vienna. Flight was on one of their Boeing 767-300's. These planes according to their website have all had their interiors redone, and it seemed that was the case. The inside looked fresh and modern. The seats were fine and the inflight entertainment systems were excellent with what seemed like HD screens. I flew economy, food and service were acceptable, and flight crew pleasant. Both flights arrived on time or early. I would fly Austrian again.
Aircraft | Boeing 767-300 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | MIA to ARN via VIE |
Date Flown | August 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |