Austrian Airlines

Tehran to Toronto via Vienna with Austrian Airlines. Not a comfortable airline. The cabin crew were kind but careless and noisy. Food quality was acceptable. Movies were up to date. For the return flight they told us that our flight would have a 2-hour delay. Then after 5 hours they just told us that "the flight is cancelled"! It was terrible.

Uneventful yet pleasant short flight from Vienna to Hamburg. The flight departed and arrived on time despite foggy weather in Hamburg. Friendly flights attendants. As it is a pretty short there was no inflight entertainment but free drinks and a very tasty muffin were served. For flights within Europe Austrian Airlines is definitely one of my favourite airlines.

Podgorica to Lyon via Vienna. My priority is that an airline can successfully manage flight connections. Sometimes Austrian can be very good in Vienna, achieving connections despite very short times between the arrival of one flight and the departure of the next. But on November 17, Austrian let me down. The flight from Podgorica arrived early, but the queues at passport control and security check were so long that I missed my connection. Even worse, the lady at the Service Desk blamed me for taking so long. So beware - Austrian can be good one day and bad the next.

✅ Verified Review | Athens to Vienna on Austrian. The flight attendants were very professional and attentive. The overhead bins were full so the flight attendants asked us to place smaller items under the seat or to check the bags in the baggage hold free of charge. The seats were okay for short-medium flight durations. However, I did not appreciate the fact that we were offered only a small salty or sweet snack and a drink for the 2hr journey. This was at all not sufficient or acceptable for a full cost airline. Overall, I recommend this airline, but do bring extra snack with you.

Bangkok to Tel Aviv via Vienna with Austrian Airlines. This is a pretty average airline compared to other European airlines I have flown with: Lufthansa, Air France, Swiss. The cabin crew were generally unsmiling and disinterested, although they did work hard to get the first meal served quickly so passengers could sleep. Leg room is on the narrow side, although the seat itself is comfortable. IFE was okay. The food was a let down. Portions were small and the fish, which is usually a healthy option, was just deep fried portions with rice and a small amount of sauce. There was just a sandwich for breakfast, which seems ungenerous on an 11+ hour flight. On the upside we also flew the 777 to TLV and the service on that flight was excellent. Avoid row 18 window seats on the 777 because it's mainly just wall and the window is behind your head.

✅ Verified Review | Vienna to Paris CDG with Austrian. Seated in the first row after business class so plenty of space for my feet. No Wifi, no IFE. Meal was just one little cake. Beer or wine included - refills were provided. Service very friendly. Pleasant flight.

✅ Verified Review | These two flights with Austrian were a very mixed experience. For the first flight and on the positive side, the plane left on time, it was clean, the crew polite and the seat pitch (the distance between seats) in the Economy class was the largest that I have seen in a European airline, one which could easily accommodate very tall people. On the other hand, the crew did not crack a smile even once, the seats were hard and would only recline slightly and the "food" served was practically non-existent (either a sweet bar or a small back of salted biscuits). On the second flight, the crew was better but still nowhere near a really professional one and the seats were softer and satisfactorily reclining, but with very limited space (small pitch). The "food" was even more limited, with no choice at all; only a small sweet bar. The Vienna airport terminal that I waited for my next flight again a very mixed experience; it was very functional and clean, but aesthetically very unappealing and with a very limited selection of dinners and cafes.

✅ Verified Review | Vienna to Bangkok with Austrian and attendive service. Glasses were never empty, meals exceptional. Seat a bit narrow but okay on this flight. IFE is huge but no WIFI. Looking forward travelling with Austrian in future

✅ Verified Review | Flew from New York JFK to Vienna. Excellent experience from ticket purchase to landing. Best airline food we have had. All the staff were very friendly and we even departed early. Frequently offered drinks during flight. The seats were average but very clean. We will 100% fly with Austrian Airlines again.

✅ Verified Review | Athens to Miami via Vienna. This airline exceeded my expectations for international travel. The plane was new, the flight crew was exceptionally friendly and attentive. The seats, especially for economy, were very comfortable and offered plenty of legroom ( I am 5'10' and am a "healthy" size woman). The inflight entertainment was well rounded and included music, television, movies and games. The food was quite good with reasonable portions. I will certainly fly this airline again.