Asiana Airlines

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 407 reviews
8/10
5 star Skytrax Rating
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9/10

Asiana Airlines customer review

(United States)

Seoul to San Francisco on 777 aircraft. Almost everything from check-in to landing was excellent. My baggage was tagged as priority due to the rather tight connection. My only criticism would be that the quality of food was not what I remembered it to be as well as it being redundant with the tiring ssambbap and steak option. Overall Asiana is still great value for money and my loyalty remains.
Cabin FlownEconomy Class
Value For Money 12345
yes
6/10

Asiana Airlines customer review

(United States)

SGN to ICN. Departure time was moved on the day of the flight. Breakfast was awful and the Western menu ran out. Audio systems on 777 not varied enough with only a few movies no TV shows no games CNN not available. Seat selection online not user friendly. However flight attendants are pleasant and seat pitch good.
Cabin FlownEconomy Class
Value For Money 12345
no
10/10

Asiana Airlines customer review

(Gambia)

LHR to Seoul. A bit put out by checking in at T1 in LHR and the BMI staff could not have been less helpful. Trip was excellent though nice seats with plenty of room food was fine. Easy to collect baggage at Seoul.
Cabin FlownEconomy Class
Value For Money 12345
yes
10/10

Asiana Airlines customer review

(United States)

Roundtrip from LAX to Ho Chi Minh City. Encountered strong headwind that made us late arriving into Korea. Flight held in Korea until we could board for Saigon. Good flight that included the attendants leading us in exercises while we were seated. Extremely good food prompt service and thoughtfulness of attendants.
Cabin FlownEconomy Class
Value For Money 12345
yes
8/10

Asiana Airlines customer review

(Singapore)

Hong Kong to Seoul on a red eye flight. Flight attendants were friendly and attentive. The cabin crew were versatile with special requests. Aside from that the rest of the flight was on par with other Asian carriers.
Cabin FlownEconomy Class
Value For Money 12345
yes
9/10

Asiana Airlines customer review

(United States)

SFO-ICN. 12.5 hr flight was great. Service pleasant meals tasty and seating area generous with 34" seat pitch. All in all I enjoyed my flight experience and would fly Asiana again.
Cabin FlownEconomy Class
Value For Money 12345
yes
9/10

Asiana Airlines customer review

(United States)

San Francisco to Shanghai. Great food leg space and very friendly crew overall a good experience except one of the flights had some technical difficulties with the entertainment system which lasted about 30mins. I took 4 flights in total and am satisfied.
Cabin FlownEconomy Class
Value For Money 12345
yes
9/10

Asiana Airlines customer review

(Japan)

Hiroshima-Frankfurt via Incheon and onwards to Amsterdam via Lufthansa. Seat 2E on the Airbus to Incheon and service was very good bar the poor English language skills of the flight attendants. Seat 11J on the 747 Upper Deck was only half full. Service was again very good and the only minus was the limited selection on the AVOD.
Cabin FlownBusiness Class
Value For Money 12345
yes
10/10

Asiana Airlines customer review

(Japan)

HND-GMP return. A330-300 both legs. Very friendly and professional flight attendants most of whom are competent in 3 languages; Korean Japanese and English. While there was no selection a full hot meal was served in Economy class. IFE had a wide range of selections for movies and audio programs though flight time was too short to see a complete movie. On GMP-HND leg I was upgraded to Business Class. Again superb service a full Korean meal and excellent flight attendants.
Cabin FlownEconomy Class
Value For Money 12345
yes
10/10

Asiana Airlines customer review

(United States)

I flew SEA-CEBU. The crew are very good the airbus comfortable and the food good quality. I will fly Asiana again.
Cabin FlownEconomy Class
Value For Money 12345
yes