✅ Verified Review
| Flew Los Angeles to Beijing via Incheon on Asiana, Flight 203-231, returned via Shanghai Pudong to LA via ICN on Asiana 362-204, on September 11-27. Flight out from LA was about an hour late departing. Ticketing/baggage check at LAX pretty hectic. Flew A380 upper deck economy on LA to Incheon, row 75. Upper deck Economy on Asiana is 2-4-2. Had window and aisle seat, large storage compartment next to window. Legroom was just average. Asiana does not offer a premium economy, but charges $100 extra for some bulkhead rows with extra legroom. Service was friendly and efficient. Korean food option was very good. Inflight entertainment was comprehensive with US, Korean and world movie/TV options. ICN to Beijing leg was scheduled to be an A330, but they substituted an A321 that was only half full. Two hour flight departed and arrived on-time. It was uneventful, and was served a breakfast with a choice of western or Chinese food. The return from Shanghai Pudong was on a packed new A350. Seating was 3-3-3 and the first 4 or 5 rows in economy had a couple of extra inches of legroom, for $150 extra. Since it was less than a 2 hour flight I chose not to pay extra. The A350 had seatback entertainment system with a full compliment of movies and TV from both US and Asian sources. We were served a warm lunch, again with western or Asian food choices. We stayed over for 2 nights in Seoul before returning to LA on Asiana flight 204. Check-in at Incheon went very smoothly, using a self check terminal to generate a boarding pass and then dropping our bags. At bag check, the Asiana clerk gave us a pass to use expedited customs clearance. It was very short line, and customs and security took less than 5 minutes. The Seoul to LA leg was again in an A380. This time we sat in the main cabin which is 3-4-3 arrangement. We chose the centre section, so you are only 1 seat away from the aisle. Again, the food options were Korean or western and we chose the Korean option which was very good. I find the Asiana flight attendants to be excellent, friendly and helpful. We ordered wine with dinner, and in a vain attempt to sleep on the flight we asked for a second glass of wine. The flight attendant brought our second glass and several snack packets for both of us. I have heard some complain about hard seats on Asiana's A380's. I'm not sure that they are any worse than the economy seats on any airline. Frankly, in my opinion, spending 10-12 hours in any economy seat is tiring on my behind. Overall, Asiana is not quite at the standards of Singapore or EVA, but they are far, far better than any US flagged carrier, at least in Economy.