✅ Trip Verified
| Flew American Airlines from Santa Ana to Philadelphia via Dallas Fort Worth. I missed my scheduled flight and had to rebook, the representative at the airport put me on standby for a flight several hours later, telling me that I would "probably get on." However, the flight was full, and after waiting around for over three hours I rebooked for the following day. I arrived at the airport two hours early this time, only to find my first flight had been delayed by two hours. I received a message on my phone that this might cause me to miss my connection in Chicago, so I attempted to change flights via mobile website. However, upon submission it displayed an error message about the action not being completed. So I decided to wait, hoping the delay wouldn't make me miss my connection. Unfortunately, despite what the online booking told me, they had in fact given my seat on the first flight away. The attendants were very helpful and I was able to get onto a flight to Dallas Fort Worth, where I could pick up a connection home. But this new flight was full enough that I was required to check my carry-on. The flight was fine but when I arrived in Dallas, I found my connecting flight wasn't for another hour. I settled in to wait, but after only half an hour or so, it was announced that the flight had been delayed by two more hours. And because I was forced to check my bag, I had no way of changing to an earlier flight. The staff were nice enough to put out some drinks and snacks, but I'm unsure of whether that was organized by American or by the airport. The second flight had no in-flight entertainment or even an outlet, though the staff were pleasant. Overall not a great flight experience. I don't think I will be flying with American again without having done some thorough research first.