"never fly Allegiant again"
William Castleberry (United States)
Not Verified | Tulsa to Tampa. I have flown this trip to Florida 6 times now. 8 out of 10 of my flights were delayed. Today we was notified of a 2 hour delay but as we were going through security we were told another 6.5 hour delay. So after being dropped off at airport we are stuck here for 6.5 hours. They give me a $50 voucher good for next flight only. We will never fly Allegiant again.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Tulsa to Tampa |
Date Flown | June 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"delayed both leaving and returning"
Ezra Mcafee (United States)
Not Verified | Orlando to Indianapolis. This is our first flight with this airline. We were delayed both leaving and returning by 3 hours each time. Delay notifications weren’t sent out until already at the airport. Do not use this airline unless you plan for delays in your travel details. I would like to have some of my money back but that won’t happen because they rip people off. I will never use this airline ever again.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Orlando to Indianapolis |
Date Flown | June 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"invent new ways to create delays"
D Beck (United States)
❌ Not Verified | Our flight to Sanford was delayed around 5 hours because our original aircraft was deemed “non-operational” after it landed (which is worrisome itself) and another aircraft from Memphis had to come pick us up. Our flight back to Bentonville was delayed nearly 2.5 hours because they “needed to collect all necessary signatures to complete their paperwork”. It’s like they invent new ways to create delays. When you factor in all the fees, cost of food/drinks, etc this airline is only minimally cheaper than other, more reliable airlines. And depending on how much you value being on time and keeping your schedule (many travelers on our Sanford flight had reservations at DisneyWorld which were missed due to the delay), it isn’t worth it at all. The flight attendants said each time that the delays weren’t typical, which I find hard to believe since nearly all Allegiant flights at both airports had “delayed” next to them on the arrivals/departures screens. The fact that it is a direct flight is great, but unless your trip has a few days of flexibility at the beginning and end of it to allow for similar delays, I’d recommend using another airline.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Bentonville to Sanford |
Date Flown | June 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Absolutely horrible airline"
Warren Straley (United States)
❌ Not Verified | St Petersburg to Ft Wayne. Absolutely horrible airline. Was sent from one ticket counter to another trying to check-in. We went all the way through security only to get to the wrong set of gates and was told to exit and go back through the original security check point were we started. Barely made it through security in time to get on the plane, didn't even get a chance to eat beforehand, and were at the airport over 1.5 hours ahead of time for a domestic flight. Absolute trash.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | St Petersburg to Ft Wayne |
Date Flown | June 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"had to pay an additional $260"
C Trudell (United States)
❌ Not Verified | Austin to Orlando. Booked a flight towards the end of June to see my father who was in hospice, but his condition suddenly took a turn for the worse and so three days after I made the reservation I had to rebook so I could fly out to see him before he died. I called the airline hoping they might rebook me with some kind of discount considering the circumstances, since I was already really stretching my budget with the original booking. Was told they didn't make any exceptions for "bereavement" and had to pay an additional $260 on top of my original fare. Looking online, that policy is hidden so deeply in their fine print you wouldn't even know about it unless you thought to look it up beforehand. So, now on top of my dad's death, I get to enjoy being short on bills.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Austin to Orlando |
Date Flown | June 2018 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Over 10 hour delay"
J Savakinas (United States)
❌ Not Verified | Columbus to Orlando. Over 10 hour delay (pushed out 3 times) without explanation. Not weather related, “operational” was all that was shared by customer service after a 45 min wait on the phone. Very frustrating, spend a little more and fly an airline that’s more reliable. It’s worth it!
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Columbus to Orlando |
Date Flown | June 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"It’s not worth the discount"
B Hallam (United States)
✅ Trip Verified | Knoxville to Baltimore. Flight delayed 2.5 hours while sitting on the runway. First a delay, followed by a delay, followed by more delays every 30-45 minutes. Finally they let us off the plane back into the airport. Then another 1/2 hour delay then back on the airplane. The return fight was Cancelled completely after 3 more delays. Save your time. It’s not worth the discount.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Knoxville to Baltimore |
Date Flown | May 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"delayed over 6 hours"
Ian Robinson (United States)
✅ Trip Verified | Louisville to Sanford. Save time and money and don’t bother with Allegiant. My flight has so far been delayed over 6 hours. Absolutely no ground service to take complaints and questions and no certain answers as to whether or not our plane will actually arrive on time. No compensation has been given for the well over 150 angsty passengers sitting in the terminal. Don’t fly Allegiant. It’s a nightmare.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Louisville to Sanford |
Date Flown | June 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"worst experience ever"
R Travet (United States)
✅ Trip Verified | Rochester to Sanford. Flying with Allegiant has to have been the worst experience ever. On my way to Florida my flight was supposed to depart at 10:30 am but I we didn’t board until almost an hour later and didn’t take off until around 12:30pm. On our way back we almost missed our flight because we were held up for over an hour trying to figure out why we had to pay for our baggage a second time and then we found out that one of the staff mixed up our reservation and added one bag to the wrong reservation. Long story not so short is basically I’ll never fly with them ever again.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Rochester to Sanford |
Date Flown | May 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"never be flying them again"
N Willis (United States)
✅ Trip Verified | Cincinnati to Myrtle Beach. My family and I chose Allegiant air solely based on price, and I can say without hesitation that I will never be flying with them again. First flight was not only delayed an hour and a half, but once we boarded a safety issue was discovered which took another hour to resolve. Flight home was delayed 3 hours and then to top it off we had to switch planes due to a safety issue with the first. No amount of money saved will ever make this experience worth it. Spend the extra money for peace of mind. The only reason I gave 1/10 is because they gave us a complimentary snack for our troubles.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Cincinnati to Myrtle Beach |
Date Flown | May 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |