Allegiant Air

✅ Trip Verified | Nashville to Ft Walton/Destin. Do not fly Allegiant. My Granddaughter, daughter, and myself were stranded in Ft. Walton Florida July 9, 2018 due to pilot clipping another Allegiant aircraft causing our flight to be cancelled. They wouldn't assist with letting us know why our flight was cancelled, what our options were, or anything until almost 4 hours after they had cancelled the flight. All they offered was a refund for our returning flight, or to put us on the next flight (with them) to Nashville which was not until Friday July 13th (Keep in mind this was a Monday, when we were suppose to be going home) which left us to find transportation, lodging, and accrue additional food expenses for the 3 of us, during one of the busiest tourist seasons in Florida, and it was all at our own expense due to and I quote “ We are a small company and not able to assist you with your unexpected monetary expenses” So we were on our own, stuck, frustrated, and incredibly stressed due to having to find last minute lodging, car rental, having extra food expenses, and my daughter almost losing her job because we could not return home when scheduled her company expected her to be there Tuesday July 10th to work but due to us being stuck in Florida with no options to get home until We finally found an option with Southwest airlines, granted it was out of Pensacola, Florida, for Wednesday July 11th, now this was a last minute flight so our tickets cost us $327.00 each totaling $981.00 plus all of the other expenses of the two days/nights prior, the stress from not knowing how we would get home, where we were even going to stay and sleep at night while having my young granddaughter with me. It was a very traumatic experience for all 3 of us, along with a lot of additional expenses that should not have been our responsibility to pay for, due to the airlines pilot clipping another aircraft. I have sent 3 emails to corporate since we have returned home and still NO response.

✅ Trip Verified | Indianapolis to St Pete Clearwater. Worst experience ever. My flight was delayed twice without even notifying me, I found out through a friend who happened to be scheduled for the same flight. The delay was 6 hours and there was no reason provided. I cancelled my flight and got a refund. However, they ruined my weekend plans and had me take half a day off work thinking my flight was leaving at 5pm instead of 11pm (the airport is an hour away from me). Customer service left me on hold for so long and the manager was not helpful either. Horrible first and last experience with Allegiant.

✅ Trip Verified | Nashville to Fort Walton Beach. I would give 0 out of 5 stars if that was an option! My mother, daughter, and myself were stranded in Ft. Walton Florida July 9, 2018 due to pilot clipping another Allegiant aircraft causing our flight to be cancelled. They wouldn't even assist with letting us know why our flight was cancelled, what our options were, or anything until almost 4 hours after they had cancelled the flight. All they offered was a refund for our returning flight, or to put us on the next flight (with them) to Nashville which was not until Friday July 13th (Keep in mind this was a Monday, when we were suppose to be going home) which left us to find transportation, lodging, and accrue additional food expenses for the 3 of us, during one of the busiest tourist seasons in Florida, and it was all at our own expense due to and I quote “ We are a small company and not able to assist you with your unexpected monetary expenses” So we were on our own, stuck, frustrated, and incredibly stressed due to having to find last minute lodging, car rental, having extra food expenses, and almost losing my job because i could not return to work from us being stuck in Florida with no options to get home. We finally found an option with Southwest airlines, granted it was out of Pensacola, Florida, for Wednesday July 11th, now this was a last minute flight so our tickets cost us $327.00 each totaling $981.00 plus all of the other expenses of the two days/nights prior, the stress from not knowing how we would get home, where we were even going to stay and sleep at night while having my young daughter with me. It was a very traumatic experience for all 3 of us, along with a LOT of additional expenses that should not have been our responsibility to pay for, due to the airlines pilot clipping another aircraft!! I have sent 3 emails to corporate since we have returned home and still no response.

✅ Trip Verified | I was very dissatisfied with Allegiant Air. All of the extra fees are very inconvenient and actually frustrating. I would recommend allowing the 50lbs luggage weight requirement instead of 40lbs. The representative at the counter during our return flight was very unprofessional. We also were told contradicting information regarding military baggage allowance. Upon reading the baggage information we noticed that the clerk on our return flight was not knowledgeable of the correct rules and had a nasty attitude. At the baggage terminal we were all standing st the wrong claim area due to incorrect information posted on the screen. We were finally redirected to the correct conveyor belt by an employee. I noticed customers looking for their luggage at the baggage terminal. They were being sent to find the airline office despite the fact that a member in their party was in a wheelchair. I would not recommend this airline to anyone.

✅ Trip Verified | Denver to Bellingham. Staff was great and price was right. Only airline to fly direct. Seats were uncomfortable and don't recline. I would still recommend. Made sure to pay extra for legroom in the exit row. I would fly Allegiant any day over Frontier.

✅ Trip Verified | Destin to Indianapolis. No problems whatsoever with this airline. A lot of bad reviews online but this was the first time I have ever flown commercial and it was flawless. Boarding passes were easy from my phone, gate check in was smooth and quick, and flight departed on time and arrived on time. I had flown privately many times with my company but this was my first commercial flight and I was very satisfied for the price I paid. I will definitely fly with Allegiant Air in the future.

✅ Trip Verified | Destin to Knoxville. I sat at the airport for more than 7 hours thanks to multiple delays. The Allegiant employees at the airport were not helpful at all. Paid extra for a seat selection and when we were able to board the plane they told us it was open seating. Not to mention, they downgraded to a smaller plane and crammed adults and children into seats. I will not be flying Allegiant again. I will pay the extra money to fly with another airline. I will be calling Allegiant for a reimbursement for the money I spent on my seat. Do not fly this airline.

✅ Trip Verified | Richmond to Nashville. Worst flying experience ever, under staffed, poor communication and absurdly long delays. I spent almost a full day at the airport and still don’t know how I’m getting home. There’s been no communication, and confusion or intentional deception relayed by the staff. This is awful! I have never, in all my years, seen a company run so inefficiently. This is an embarrassment to the airline industry. I do, however give props to the wonderful pilot and flight crew on the way out here. They were understaffed, but provided humor and warm smiles. The pilot was also great. The business is just in complete and utter chaos, which trickles down from what I would imagine is the worst leadership in the industry. This is not worth the cost.

✅ Trip Verified | Let me start my bad experience with a number system. I checked - in online and download the boarding pass. I believe the concept of having E - boarding pass is to save some time at Airport. So I download the boarding pass and went a head to security but unfortunately my boarding pass bar code is not working here I have to mention the security person at check point he was so helpful to guide me using the barcode but no luck the bar code messed up after server attempts he advised me to go and get the boarding pass printed. Me again going back from the check point to the front desk wasted my time double then what it would take.(crazy is that they say they charge 5$ for printing boarding pass in person). Okay let me continue so I went and explained my problem to the lady at front desk she replied “they are very lazy they cannot even zoom the phone” I understand that she is referring to the security folks at check point and then I said me and they tired it several times and it did not work. After me giving the boarding pass to her She asked me “are you Nathan ?” Me what ? No I am not. She asked my first name and last name again.(she has my boarding pass In her hand) dunno why she asked again. When she said are you nathan ? Then I realized that my boarding pass might be messed up with a person name Nathan. While I was going through all this stuff I am worried about losing the flight as they said boarding time is 4:38PM I almost confirmed that I will miss my flight. But the good thing for me and bad thing for airline is some people said “sir, don’t worry they never on time” but still I am little bit tense and the boarding was delayed 30mins because the flight I have to board arrived at gate at 5:13 PM approx. Ultimately I had a very tensed experience because I am not local and staying in USA I am from India and I am visiting my family in San Jose. Thanks Allegiant for the adventurous experience.

✅ Trip Verified | Indianapolis to Fort Lauderdale. First time traveling Allegiant and will never travel again with this airline and I haven’t even boarded the plane yet. Sunny, no clouds in Indianapolis and sunny, and no clouds in Fort Lauderdale yet, our flight is delayed 3 hours and counting. Plane is here. Everyone has checked in. Allegiant employees are saying the delay is due to the weather. I just flew through a tropical storm last month in the Caribbean via another airline - can’t be worse than that! Ruined my whole first day of vacation. Will tell everyone I know to avoid at all costs. Would rather pay double to fly a reliable airline than deal with this nonsense. Allegiant Air quick way to eat up your PTO and ruin all your travel plans even on the sunniest of days! All other airlines have a 50 lb bag limit and theirs is 40 lb - it’s gonna cost ya.